Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Customer Service Teleoperator (Afternoon Shift)

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Do you want to work as a customer service phone agent? Do you enjoy offering help or resolving doubts and problems? Do you have availability to start in September? This offer is for you!

- Resolve doubts regarding taxes and procedures for different services.
- Citizen customer service.
- Follow up on requests and accompany the user until the incident is closed.
- Data entry.

- Minimum 1 year of experience as a customer service teleoperator within the last two years.
- High School Diploma (Bachiller) required.
- Computer proficiency.
- Customer orientation.
- Availability to participate in an online group dynamic at the end of August and start in September.

- Temporary contract: the contract will start in September with a duration of 3 months, with the possibility of extension and subsequent possibility of joining the permanent staff.
- 8 days of in-person training from Monday to Friday, choosing from 15:00 to 22:00. Training is selective and will be remunerated with a gross bonus of €150 once the trial period is passed.
- Schedule: 25 hours per week with availability between 15:00 and 22:00, Monday to Sunday. In-person.
- Salary: 10.23 gross euros/hour.
- Area: Suances metro.

View original advert (Spanish)

¿Quieres trabajar como agente telefónico de atención al cliente? ¿Te gusta ofrecer ayuda o resolver las dudas y problemas ?, ¿tienes disponibilidad para incorporarte en septiembre? ¡Esta oferta es para ti!

- Resolver las dudas sobre impuestos, trámites de diferentes servicios.
- Atc al ciudadano.
- Hacer seguimiento de las peticiones y acompañar al usuario hasta el cierre de la incidencia.
- Grabación de datos