Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Customer Service Teleoperator - Remote (Madrid)

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Do you have experience as a teleoperator? Do you have experience in customer service? Are you looking for stability?
This offer may be of interest to you!

- Outbound and inbound calls to customers to manage their contracts.
- Outbound calls to provide information regarding the status of their multi-option contracts.
- Resolution of doubts or inquiries.

- High level of English is a plus.
- 2 years of experience in a similar position.
- Experience in the automotive and/or vehicle rental sector is a plus.
- Experience in customer service.
- Good communication skills, problem-solving ability, high customer orientation, proactivity and initiative, ability to adapt to change, positive attitude.
- Use of CRM.
- Home wifi connection.
- Must reside in the Community of Madrid.

- Salary: €10.81 gross/hour.
- 2-month contract with the possibility of renewal and permanent incorporation.
- Schedule: Monday to Friday from 10:00 to 19:00 with one hour for lunch.
- Local holidays are worked.
- Work modality: 100% remote, except for attending meetings and 3 days at the start of the contract.

View original advert (Spanish)

¿Tienes experiencia como teleoperador/a? ¿Tienes experiencia en atención al cliente? ¿Buscas estabilidad?
¡Esta oferta te puede interesar!

- Emisión y Recepción de llamadas a clientes para la gestión de sus contratos.
- Emisión de llamadas para dar la información de la situación de sus contratos multiopción.
- Resolución de dudas o consultas.