Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

This job was published 7 months ago

Commercial Teleoperator - Monday to Friday

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Do you have experience as a Teleoperator? Are you passionate about customer service? Do you consider yourself proactive, resourceful, and capable of identifying customer needs?
At Randstad, we have the perfect opportunity for you!

- Outbound calls to customers to assess satisfaction and needs.
- Outbound calls for incident resolution.
- Internal email management.
- Customer surveying and negotiation.
- Compliance with the quality requirements and parameters set by the company.

- ESSENTIAL EXPERIENCE IN SALES.
- Hybrid training format, paid upon joining.
- Training start date: 01/19/2026
- Training end date: 01/26/2025
- Previous call center experience in sales and incident resolution departments.
- START DATE: 01/27/2026
- Proficiency with office software tools.
- Good spelling and grammar skills.
- Ability to learn.
- Goal-oriented.
- Teamwork.

- Non-rotating shifts.
- Availability Monday to Friday.
- Schedule: 1 PM - 8 PM.
- Economic conditions according to the sector's collective agreement: 9.40 gross euros/hour + attractive incentives.
- Very good working environment, highlighting collaboration and camaraderie among our staff.
- Possibility of growth and development within the company Teleperformance.

View original advert (Spanish)

¿Tienes experiencia como Teleoperador/a? ¿Te apasiona la atención al cliente? ¿Te consideras proactivo, resolutivo y tienes capacidad para detectar las necesidades del cliente?
Desde Randstad ¡Tenemos la oportunidad perfecta para ti!

- Emisión de llamadas a clientes para conocer su satisfacción y necesidad
- Emisión de llamadas para resolución de incidencias.
- Gestión de mail interno.
- Sondeo y negociación con clientes.
- Cumplir con los requisitos y parámetros de calidad marcados por la empresa.