Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Billing, Technical Support, and Sales Teleoperator

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Do you have experience as a Teleoperator? Whether you do or not... Are you passionate about Customer Service? Are you interested in developing your career in a multinational company? Do you have communication and negotiation skills?
At Randstad, we have the perfect opportunity for you!

- Assist newly onboarded customers.
- Handle Technical Support calls (queries regarding landlines, TV, internet, etc.).
- Billing (issues with mobile devices, etc.).
- Service upgrades (Megas, TV, switching from ADSL to fiber, etc.).
- Service modifications.
- Customer loyalty through commercial actions.

- Initial remote training with 20 days of online training.
- On-site incorporation, workplace located in Jerez de la Frontera.
- No previous experience required.
- Commercial and negotiation skills.

- 30.5 hour work week, afternoon shift.
- Schedule from Monday to Sunday, two days off per week.
- Economic conditions according to the sector's collective agreement: 9.72 gross euros per hour + incentives.
- Possibility of a direct contract with the company.

View original advert (Spanish)

¿Tienes experiencia como Teleoperador/a? La tengas o no... ¿Te apasiona la Atención al cliente? ¿Te interesa desarrollarte en una empresa multinacional? ¿Tienes habilidades de comunicación y negociación?
Desde Randstad ¡Tenemos la oportunidad perfecta para ti!

- Atender a clientes de nueva incorporación en la empresa.
- Se tratarán llamadas de Soporte Técnico (dudas de fijo, de tele, de internet, etc.)
- Facturación (terminales móviles que den problemas, etc)
- Aumento de servicios ( Megas, Tv, paso de adsl a fibra, etc )
- Modificación de servicios
- Fidelización de clientes mediante acciones comerciales