Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

IT Commercial Teleoperator

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Do you have experience as a Teleoperator? Whether you do or not... Are you passionate about Customer Service and the IT sector? Are you interested in developing your career in a multinational company? Do you have communication and negotiation skills?
At Randstad, we have the perfect opportunity for you!

The most important thing is your motivation and desire to work; we look forward to meeting you!

- Resolution of technical incidents for users, including a large number of cases and alternatives for their solution
- Resolving billing queries; if you have knowledge of administration, it will be very useful in providing the best service
- Handling inquiries related to Mobile, Landline, or ADSL equipment, as well as television incidents
- Cross-selling products to customers: increasing added services

- Initial remote training with 20 days of online training.
- On-site incorporation, workplace located in Jerez de la Frontera.
- No previous experience necessary.

- Working day of 30.5 hours per week on the afternoon shift.
- Schedule from Monday to Sunday, two days off per week.
- Economic conditions according to the sector's collective agreement: 9.72 gross euros per hour + incentives.
- Temporary contract through RANDSTAD EMPLEO ETT, with a real possibility of transitioning to the company.
- Very good working environment, highlighting collaboration and camaraderie among our staff.
- Possibility of growth and development within the company.
- ONLINE training that will allow you to learn the necessary techniques for a company leading in its sector (training is provided online during the morning shift)
- POSSIBILITY OF PARTIAL REMOTE WORK

View original advert (Spanish)

¿Tienes experiencia como Teleoperador/a? La tengas o no... ¿Te apasiona la Atención al cliente y el sector Informático? ¿Te interesa desarrollarte en una empresa multinacional? ¿Tienes habilidades de comunicación y negociación?
Desde Randstad ¡Tenemos la oportunidad perfecta para ti!

Lo más importante es tu motivación y ganas de trabajar, ¡Te esperamos!

- Resolución de incidencias técnicas de los usuarios donde se incluyen un gran número de casos y alternativas para su solución
- Solventar dudas sobre facturación, si tienes conocimientos sobre administración te resultarán muy útiles para poder ofrecer el mejor servicio
- Atención a las consultas relacionadas con equipo Móvil, Fijo o ADSL, así como incidencias de televisión
- Venta Cruzada de productos a clientes: aumentos de servicios añadidos