Customer Service Phone Agent

Randstad España
Randstad España
Madrid, SpainOn-site€18,462Added 1 month agoFixed TermRemote: On Site
🇪🇸 Translated from SpanishContact center

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Are you interested in customer service? Do you want to be part of a leading multinational fuel company?
We are looking for talent to join the customer service department.

As part of the customer service team:
- Receiving customer calls
- Managing and resolving service station incidents
- Following up on customer inquiries and complaints

- Possibility of immediate start
- Minimum of 6 months of experience in telephone customer service.
- High level of English is an advantage

- Schedule: Monday to Sunday in rotating morning and afternoon shifts.
- Morning shift 8am-4pm and afternoon shift 1pm-9pm.
- Approximately 3 weekends every 5 weeks.
- Temporary contract.
- Location: Alcobendas industrial estate (difficult access by public transport)
- Salary: 18,462 gross euros / year

View original advert (Spanish)

¿Te interesa la atención al cliente?, ¿Quieres formar parte de una empresa multinacional líder en carburantes?
Buscamos talento para incorporarse en el departamento de atención al cliente.

Formando parte del equipo de atención al cliente:
- Recepción de llamadas de clientes
- Gestión y resolución de incidencias de estaciones de servicio
- Seguimiento de consultas y reclamaciones de los clientes

- Posibilidad de incorporación inmediata
- Experiencia en atención telefónica al cliente mínima de 6 meses.
- Valorable inglés alto

- Horario: Lunes a domingo en turnos rotativos de mañana y tarde.
- Turno de mañana 8-16h y turno tarde 13-21h.
- Cada 5 semanas 3 fines de semana aprox.
- Contrato temporal.
- Zona: Polígono industrial de Alcobendas ( difícil acceso en transporte público)
- Salario: 18462 euros brutos /anuales

Need a visa? No sponsorship mentioned here. Browse visa jobs