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Call Center Supervisor

RAS Interim·Madrid, Spain

What they offer

  • €19,500 a year

    Gross, as stated in the ad.

  • Permanent contract

    Full-time hours.

What they ask for

  • Have the right to work in Spain

    RAS Interim doesn't mention sponsorship in the ad.

  • Speak native-level Spanish

    Listed as a requirement in the ad.

  • Work on-site in Madrid

    No relocation package mentioned.

  • Have 2+ years of experience

    Mid-level role.

Pulled from the advert automatically — the full ad is what counts.

This job was published 11 months ago

Read the full advert

About the role

From the office RAS INTERIM Madrid we are recruiting a CALL CENTER SUPERVISOR for a company in the telecommunications sector located in Madrid. 

What you'll do

👌 YOUR RESPONSIBILITIES
- Coordinate and supervise the daily activities of the agent team. 
- Organize shifts, task distribution, and prioritization of incidents. 
- Ensure compliance with KPIs. 

What we're looking for

- Valid Class B driver's license and own vehicle (mileage for work travel will be paid). 

What you'll get

🤝 WHAT CAN WE OFFER YOU?
- Full-time schedule from Monday to Friday: 11:00 AM-7:00 PM (one hour break for rest/meal)
- Permanent contract. 
- Salary: €19,500 gross/year. 

WHAT DO WE NEED FROM YOU?

👍 WHAT DO WE NEED FROM YOU?
- Minimum two years of experience as a supervisor or coordinator in similar positions. 
- Advanced Excel proficiency (expert level). Knowledge of Power BI is valued.
- Proactive attitude, with initiative and autonomy.  

You'll most likely need Spanish to apply.This job was automatically translated to English, .

About the company

RAS Interim

RAS Interim

Staffing

View company profile
Spanish company

RAS Interim is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.

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