Do you want to build a career abroad while working for a well-known and established company? Do you thrive in an international environment where customer relationships are the focus? Great, then it's time to read on!

On the outskirts of Malaga, in Fuengirola, is our award-winning customer service center, which has received accolades for its excellent service. We are a fast-growing company with high ambitions and goals. Today, we have around 300 employees from eight different countries, and you will find an energetic work environment at the office.

What does your new role as a customer service representative for the Swedish market look like?

With us, the customer is the focus! Your most important mission is to help our customers via phone, chat, and email with everything from invoicing matters, technical questions, and booking service, to information about our components. You listen to what the customer needs help with and then offer the best possible solution. We want to have a long-term positive impact on our customers' lives, and we are proud to provide our customers with first-class service. In this role, you will collaborate with various departments in a fast-paced environment with several cases running simultaneously. To ensure you get the best possible start, you will begin your career with us with a thorough three-week introductory training program together with our coaches. The training is, of course, paid.

The customer center is open by phone Monday-Friday from 08:00-16:00. The chat is open Monday-Thursday from 08:00-20:00 and Friday from 08:00-18:00. You will be scheduled for 8 hours per work shift.

Moving abroad is exciting and educational, but it can also be a major change. To make the move easier, we support you in obtaining a foreign personal identity number, social security, and registration at a Spanish health center.

In our cafeteria, free breakfast and lunch are served every day to all our employees. We also offer a wellness allowance and a language grant if you, for example, want to study Spanish. In addition to this, you are welcome to participate in our social events and team activities in sunny Spain, with approximately 300 days of sunshine annually.

Who are we looking for?

We are looking for someone with a positive attitude and strong communication skills. You are flexible and can easily adapt to new routines, situations, and ways of working. We see that you are eager to improve and have the will to always get better at what you do. Additionally, we see that you have good computer skills and are accustomed to multitasking. You are proficient in both Swedish and English, spoken and written, and have a clean criminal record. Previous experience in customer service support via phone and email is highly meritorious.

Working at Sector Alarm makes a difference - we create safer homes and invest in your development.

Sector Alarm is a secure workplace where we take pride in working closely with our employees. When you work for us, we promise to work for you. We will create the conditions for you to learn new things and develop the skills you are already good at. In Sweden, we have been named Career Company of the Year for the tenth (!) consecutive year, meaning you have great opportunities to take further steps in your career.

We work toward an inclusive work culture and take care of and support one another. We are open, honest, and celebrate successes together - both big and small. We succeed together.  

What we do is real - become part of our journey and create safer homes and more secure lives across Europe.

Do you want to develop and create more secure lives? Submit your application today!

In your application, we would like you to attach your CV, answer the screening questions, and write a motivation explaining why you are interested in the position and in working with us. We do not accept applications via email.

The position is a permanent employment based at our office in Fuengirola, address Calle Geranio 1, 29651, Fuengirola. A one-month probationary period applies.

If you have questions about the position, you are warmly welcome to contact Talent Acquisition Specialist,   Anna Avela at [email protected].

If you are curious about what it's like to work with us, feel free to take a look at our account @sectoralarmcs on Instagram.

We look forward to getting to know you!

#LI-DNI