Sector Alarm is one of Europe's leading security providers, specializing in monitored alarm systems for homes and small businesses across eight countries. With over 3,000 employees and more than 650,000 customers, the company is a major player in the European safety market, known for its high customer satisfaction ratings and advanced monitoring technology.

In Spain, the company has established a significant operational base, particularly in the Málaga region, which serves as a multilingual hub for its European operations. This makes Sector Alarm a prominent employer for international professionals and expats, offering roles that range from specialized technical support to multilingual customer service and sales across various Spanish cities.

Founded in 1995 in Norway by Jørgen Dahl, Sector Alarm has expanded across Europe through organic growth and strategic acquisitions. It entered the Spanish market to establish both a local service presence and a centralized international support hub.

For international professionals

Maintains a large international service center in Mijas (Málaga), which is a major hub for multilingual talent in southern Spain.
Regularly recruits for roles requiring Nordic languages (Norwegian, Swedish, Finnish) to support their primary markets from Spain.
Offers a fast-paced, multicultural environment with clear career progression paths in sales, customer experience, and technical operations.
Provides comprehensive training for new hires, making it accessible for professionals transitioning into the security industry.

Commercial Teleoperator

Sector Alarm Spain

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Join Sector Alarm and develop your sales career!

At Sector Alarm, a European leader in security solutions and recognized for more than 6 consecutive years as one of the best companies to work for in Spain, we continue to grow and are looking for talent for our telephone sales team in Málaga.

Work with a rotating shift system that combines weekday and weekend shifts according to the schedule, enjoying flexible breaks and being part of a company where your professional development matters. We are looking for people with energy, a commercial attitude, and a desire to grow professionally. If you enjoy talking to customers, like working towards objectives, and are looking for a company where your effort is rewarded, this could be your opportunity.

You will not be doing cold calling; we manage leads 🔥😊

We work with a clear goal: to create a safer future for our customers thanks to a committed, approachable, and professional team. If you are looking for stability, a good atmosphere, and real growth, you will find your place here.

What do we offer?

Permanent contract from day one

30-hour work week with rotating shifts

Competitive fixed salary + unlimited commissions

Continuous training and professional development

A work environment recognized as a Great Place to Work (but, above all, with real camaraderie and daily support)

Centrally located office in Málaga, modern and well-connected

Who are we looking for?

Experience in sales or telephone customer service is valued, but not essential: People with good communication skills, a positive attitude, goal orientation, and a willingness to learn.

Evolution within the team

Once the process has advanced and depending on your performance and profile, you can develop in one of these two paths:

🔹 Lead to Field Agent

Main function: manage leads and arrange quality appointments for the field sales team.

What you will do: telephone and digital contact with interested customers, qualification of opportunities, and follow-up.

What you need:organizational skills, orientation to KPIs, focus on results, and a commercial mindset oriented towards achieving goals.

🔹 In House Agent

Main function: convert leads into customers through direct telephone sales.

What you will do: advise the customer, offer security solutions, and close sales with a friendly and professional approach.

What you need: commercial skills, persuasive communication, and motivation to exceed objectives.

In both roles, you will have constant guidance, training, and daily support to reach your best version.

At Sector Alarm, we believe in diversity and equal opportunities. We prioritize the hiring of people with a degree of disability equal to or greater than 33%.

👉Do you see yourself here? Apply now and start your career in a company where talent is cared for, promoted, and celebrated. 😊

View original advert (Spanish)

Únete a Sector Alarm y desarrolla tu carrera en ventas!

En Sector Alarm, líder europeo en soluciones de seguridad y reconocida durante más de 6 años consecutivos como una de las mejores empresas para trabajar en España, seguimos creciendo y buscamos talento para nuestro equipo de ventas telefónicas en Málaga.

Trabaja con un sistema de turnos rotativos que combina jornadas entre semana y fines de semana según cuadrante, disfrutando de descansos flexibles y formando parte de una empresa donde tu desarrollo profesional importa. Buscamos personas con energía, actitud comercial y ganas de crecer profesionalmente. Si disfrutas hablando con clientes, te gusta trabajar por objetivos y buscas una empresa donde tu esfuerzo tenga recompensa, esta puede ser tu oportunidad.

No trabajarás en venta fría, gestionamos leads 🔥😊

Trabajamos con un objetivo claro: crear un futuro más seguro para nuestros clientes gracias a un equipo comprometido, cercano y profesional. Si buscas estabilidad, buen ambiente y crecimiento real, aquí encontrarás tu lugar.

¿Qué te ofrecemos?

Contrato indefinido desde el primer día

Jornada de 30 horas semanales con turnos rotativos

Salario fijo competitivo + comisiones sin límite

Formación continua y desarrollo profesional

Un ambiente de trabajo reconocido como Great Place to Work (pero, sobre todo, con compañerismo real y apoyo diario)

Oficina céntrica en Málaga, moderna y bien comunicada

¿A quién buscamos?

La experiencia en ventas o atención telefónica es valorable, pero no imprescindible: Personas con facilidad para comunicar, actitud positiva, orientación a objetivos y ganas de aprender.

Evolución dentro del equipo

Una vez avanzado el proceso y en función de tu desempeño y perfil, podrás desarrollarte en una de estas dos vertientes:

🔹 Lead to Field Agent

Función principal: gestionar leads y concertar citas de calidad para el equipo comercial de campo.

Qué harás: contacto telefónico y digital con clientes interesados, cualificación de oportunidades y seguimiento.

Qué necesitas:capacidad de organización, orientación a KPIs, enfoque en resultados y mentalidad comercial orientada a la consecución de objetivos.

🔹 In House Agent

Función principal: convertir leads en clientes mediante la venta telefónica directa.

Qué harás: asesorar al cliente, ofrecer soluciones de seguridad y cerrar ventas con un trato cercano y profesional.

Qué necesitas: habilidades comerciales, comunicación persuasiva y motivación por superar objetivos.

En ambos roles contarás con acompañamiento constante, formación y apoyo diario para alcanzar tu mejor versión.

En Sector Alarm apostamos por la diversidad y la igualdad de oportunidades. Priorizamos la contratación de personas con un grado de discapacidad igual o superior al 33%.

👉¿Te ves aquí? Aplica ahora y empieza tu carrera en una empresa donde el talento se cuida, se impulsa y se celebra. 😊