Technical Support Specialist – Spanish and English
V2C·Xirivella, Spain
What they offer
Full-time hours
Per the ad.
What they ask for
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Speak fluent Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
Work on-site in Xirivella
No relocation package mentioned.
Pulled from the advert automatically — the full ad is what counts.
This job was published 10 months ago
About the role
Do you speak Spanish and English fluently?
Do you have knowledge of electronics and IT, and do you enjoy helping customers resolve technical issues?
Then we want to meet you!
At V2C, a fast-growing company dedicated to the design and manufacture of smart chargers for electric vehicles, we are looking for a Technical Support Specialist to join our team in Valencia (Spain).
What you'll do
Your main responsibilities will be:
– Provide technical assistance by phone, email, and video call to our international customers and installers.
– Diagnose problems and offer effective solutions remotely.
– Explain product features clearly and professionally.
– Collaborate with internal teams (after-sales, QA, R&D) to resolve technical issues.
– Log support cases in an organized and accurate manner.
What we're looking for
– Be fluent in Spanish and English (C1 level or higher).
We are looking for someone who:
– Has a solid foundation in electronics and basic knowledge of networks and IT.
– Possesses excellent communication skills and a customer-focused attitude.
– Has a proactive, positive, and problem-solving mindset.
What you'll get
What we offer:
Full-time and stable contract.
The opportunity to work with our own, advanced technology product.
An international and collaborative environment.
Modern offices in Xirivella, Valencia (Spain).
Initial training and ongoing technical support.
Competitive salary, commensurate with your experience.
How you'll work
Full-time
About the company & team
Do you want to join an innovative team that is driving the future of electric mobility?
We look forward to seeing you at V2C!
About the role
Hablas español e inglés con fluidez?
¿Tienes conocimientos de electrónica e informática y disfrutas ayudando a los clientes a resolver incidencias técnicas?
¡Entonces queremos conocerte!
En V2C, una empresa en rápido crecimiento dedicada al diseño y fabricación de cargadores inteligentes para vehículos eléctricos, buscamos un Especialista en Soporte Técnico para incorporarse a nuestro equipo en Valencia (España).
What you'll do
Tus principales responsabilidades serán:
– Brindar asistencia técnica por teléfono, correo electrónico y videollamada a nuestros clientes e instaladores internacionales.
– Diagnosticar problemas y ofrecer soluciones efectivas de manera remota.
– Explicar las funcionalidades de los productos de forma clara y profesional.
– Colaborar con los equipos internos (postventa, QA, I+D) para resolver incidencias técnicas.
– Registrar los casos de soporte de manera organizada y precisa.
What we're looking for
– Sea fluido en español e inglés (nivel C1 o superior).
Buscamos a alguien que:
– Tenga una base sólida en electrónica y conocimientos básicos de redes e informática.
– Posea excelentes habilidades de comunicación y una actitud enfocada al cliente.
– Tenga una mentalidad proactiva, positiva y orientada a la resolución de problemas.
What you'll get
Qué ofrecemos:
Contrato a tiempo completo y estable.
La oportunidad de trabajar con un producto propio y de tecnología avanzada.
Un entorno internacional y colaborativo.
Oficinas modernas en Xirivella, Valencia (España).
Formación inicial y soporte técnico continuo.
Salario competitivo, acorde a tu experiencia.
How you'll work
full-time
About the company & team
¿Quieres unirte a un equipo innovador que está impulsando el futuro de la movilidad eléctrica?
¡Te esperamos en V2C!
This job was automatically translated to English, .
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