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Global Service Excellence Leader

Presencial en España·Añadida hace 20 días (comprobada el 26 oct)

Agencia

Michael Page España

2427 ofertas abiertas

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Contrato: Indefinido
Inglés: Obligatorio

Habilidades

Esta oferta está publicada en inglés.

Requisitos

We are interested in speaking with executives who combine deep technical credibility with strong commercial and leadership capabilities.

The ideal candidate will bring:

Extensive leadership experience within global service organisations.
Background in industrial equipment, automation, engineered systems or related technology-driven environments.
Experience managing large, international and multi-layered service teams.
Engineering degree or equivalent technical foundation.
Proven ability to lead organisational transformation and talent development initiatives.
Strong strategic mindset combined with a hands-on understanding of service operations.
Ability to engage effectively with highly technical field-based teams while operating confidently at Board and Executive Committee level.
Strong business acumen and customer-oriented leadership style.

Salario y beneficios

Great opportunity

El puesto

Resumen

Page Executive is partnering with a global industrial technology company seeking an experienced executive to lead and transform its international services organization.This role represents a unique opportunity to shape the future of a global service operation, bringing fresh leadership, developing high-performing teams, and driving the next phase of organisational growth.

Global Service Excellence Leader
An exciting opportunity to lead a global services organisation.

¿Dónde vas a trabajar?

Global industrial company.

Descripción

Define and execute the global services strategy in alignment with the company's growth objectives.
Lead and develop an international leadership team, fostering a culture of performance, accountability and continuous improvement.
Drive organisational effectiveness and scalability across a large, geographically dispersed services function.
Ensure strong alignment between service operations, commercial teams and customer success objectives.
Establish and monitor key performance indicators (KPIs) to enhance operational performance and customer experience.
Oversee service agreements, support models and customer-facing service delivery frameworks.
Identify opportunities to improve efficiency, service quality and long-term customer value.
Act as a strategic partner to senior leadership on matters relating to customer support and service operations.

¿A quién buscamos (H/M/D)?

We are interested in speaking with executives who combine deep technical credibility with strong commercial and leadership capabilities.

The ideal candidate will bring:

Extensive leadership experience within global service organisations.
Background in industrial equipment, automation, engineered systems or related technology-driven environments.
Experience managing large, international and multi-layered service teams.
Engineering degree or equivalent technical foundation.
Proven ability to lead organisational transformation and talent development initiatives.
Strong strategic mindset combined with a hands-on understanding of service operations.
Ability to engage effectively with highly technical field-based teams while operating confidently at Board and Executive Committee level.
Strong business acumen and customer-oriented leadership style.

¿Cuáles son tus beneficios?

Great opportunity

Proceso de selección

2 pasos2 entrevistas

Registro de CV
Contacto del consultor
Con a consultor especialista de Michael Page
Si ven que tu experiencia y motivaciones encajan con los valores y necesidades de una empresa contratante, se pondrán en contacto contigo para iniciar el proceso de selección: conocerán tus expectativas, responderán a tus preguntas y te ayudarán a prepararte para cada etapa del proceso.
Entrevista en la empresa
Con an empresa cliente
Si tu candidatura avanza, te ayudaremos a prepararte para la entrevista con información útil sobre la empresa, su cultura y lo que busca en un perfil como el tuyo.
Etapa final y negociación · Con an empresa cliente

Las etapas finales las establece la empresa cliente: Michael Page actúa como intermediario, y la entrevista y la decisión recaen en la empresa contratante.
El apoyo continúa después de la firma del contrato.
Michael Page no puede dar soporte a todos los candidatos; registrarse y mantener su perfil actualizado abre la puerta a futuros procesos.

Sobre Michael Page España

Michael Page es una consultora de reclutamiento global y parte de PageGroup, una de las firmas líderes en reclutamiento profesional a nivel mundial. La empresa se especializa en la colocación de profesionales de nivel medio y alto en una amplia gama de sectores, incluyendo tecnología, ingeniería, finanzas, ventas y recursos humanos. Con una fuerte presencia en España, Michael Page opera oficinas en las principales ciudades y ofrece servicios como búsqueda ejecutiva, contratación temporal y soluciones de externalización.