Carglass is the leading vehicle glass repair and replacement company in Spain, operating as part of the multinational Belron group. With a massive network of service centers and mobile units, the company serves millions of customers annually, specializing in advanced driver assistance systems (ADAS) recalibration alongside traditional glass services.

In Spain, Carglass maintains a strong corporate presence in the Barcelona area and a vast network of workshops across the country. The company is known for its commitment to professional development and internal mobility, making it an attractive option for international professionals in fields like marketing, supply chain, and technical management who are looking to join a stable, well-recognized brand.

Founded as part of the Belron group, which dates back to 1897 in South Africa, Carglass established its Spanish operations in 1998. It has since grown to become the market leader in the Spanish automotive glass sector.

Internship in the Call Center Department

Carglass

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

At Carglass®, we specialize in the repair, replacement, and recalibration of vehicle glass, but we offer much more. We work together every day to make a difference for our customers and colleagues. That is the Carglass spirit.

Our team is made up of Genuine, Collaborative, Supportive, and Demanding people, committed to their colleagues, customers, and society.

It is in our DNA to offer the best service to our customers, whether they are internal or external.

Would you like to start your professional career within a large multinational company?

In our Call Center team, we are looking for someone like you: eager to learn, grow, and contribute in a collaborative, dynamic, and demanding professional environment.

What will you do on a daily basis?

Provide support in:

Updating simple activity reports (templates where a database is pasted and updated).
Creating activity forms to collect information.
Monitoring the status of cancelled opportunities.
Monitoring opportunities "In Progress".
Managing simple emails for the Call Center account.
Assisting with simple ticket management (cabling, workstation maintenance, etc.).
Monitoring pending training.
Maintaining and updating weekly and monthly reports.
Data validation.
Planning and controlling activities and training.
Knowledge of Excel and Data analysis.

What do we expect from you?

Very easy!

We want you to be eager to learn, grow, and contribute from day one. To be an organized person with a positive attitude, a desire to work in a team, and a commitment to giving your best in every task.

We are looking for students who are in the final stage of their studies, preferably in degrees such as Business Administration and Management or similar, and who can sign an internship agreement with their university or business school.

Are you proficient with tools like Excel and PowerPoint? Do you like to get involved in your work and take on new challenges with enthusiasm?

If this sounds like you, we are waiting for you!

At Carglass, we celebrate diversity and are committed to creating an inclusive environment for all our people. We offer equal opportunities in our selection processes and all applications will receive the same consideration for employment regardless of race, nationality, religion, age, color, sex, sexual orientation, gender identity, gender expression, disability, or any other characteristic protected by local, regional, or state laws, rules, or regulations.

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Privacy: To review and consider employment applications, Belron®, and all its global affiliated companies, operating as Carglass® and Hurtigruta Carglass®, collect and retain personal information in accordance with local laws and regulations. To understand what is collected and why, carefully review any Applicant Privacy Notice presented during your online application, as well as the privacy policies of Belron® international and each representing nation, listed: Germany, Austria, Belgium, Spain, Denmark, Finland, France, Italy, Luxembourg, Norway, Netherlands, Portugal, Sweden and Switzerland.

View original advert (Spanish)

En Carglass® estamos especializados en la reparación, sustitución y recalibración de cristales para vehículos, pero ofrecemos mucho más. Trabajamos juntos cada día para marcar la diferencia para nuestros clientes y compañeros. Ese es el espíritu Carglass.

Nuestro equipo está formado por gente Genuina, Colaboradora, Solidaria y Exigente, comprometida con sus compañeros/as, clientes y sociedad.

Está en nuestro ADN ofrecer el mejor servicio a nuestros clientes, ya sean internos o externos.

¿Te gustaría empezar tu carrera profesional dentro de una gran empresa multinacional?

En nuestro equipo de Call Center buscamos a una persona como tú: con ganas de aprender, crecer y aportar en un entorno profesional colaborativo, dinámico y exigente.

¿Qué harás en tu día a día?

Dar soporte en:

Actualizar informes de actividad sencillos (plantillas donde se pega una BBDD y se actualiza).
Creación de formularios de actividad para recoger información.
Control de estado de oportunidades anuladas.
Control de oportunidades en En Curso.
Gestión de mails sencillos cuenta para el Call.
Ayuda gestión ticket sencillos ( cableado, mantenimiento puestos, etc).
Control de formaciones pendientes.
Mantenimiento y actualización de reportes semanales y mensuales.
Validación de datos.
Planificación y control de actividades y formaciones.
Conocimientos de Excel y análisis de Datos.

¿Qué esperamos de ti?

¡Muy fácil!

Queremos que tengas ganas de aprender, de crecer y de aportar desde el primer día. Que seas una persona organizada, con buena actitud, con ganas de trabajar en equipo y de dar lo mejor de ti en cada tarea.

Buscamos estudiantes que estén en la recta final de sus estudios, preferiblemente en grados como Administración y Dirección de Empresas o similares, y que puedan firmar un convenio de prácticas con su universidad o escuela de negocios.

¿Te defiendes bien con herramientas como Excel y PowerPoint? ¿Te gusta involucrarte en tu trabajo y asumir nuevos retos con ilusión?

Si te ves reflejado/a, ¡Te estamos esperando!

En Carglass celebramos la diversidad y estamos comprometidos con la creación de un entorno inclusivo para todas nuestras personas. Ofrecemos igualdad de oportunidades en nuestros procesos de selección y todas las solicitudes recibirán la misma consideración para el empleo sin importar raza, nacionalidad, religión, edad, color, sexo, orientación sexual, identidad de género, expresión de género, discapacidad o cualquier otra característica protegida por leyes, normas o reglamentos locales, regionales o estatales.

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