Customer service teleoperator Full time AFTERNOON SHIFT-Permanent contract and remote work 3 weeks a month!
Digi Spain·Madrid, Spain
What they offer
Permanent contract
Full-time hours.
Hybrid
Office and home days — the ad has the split.
What they ask for
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Be near Madrid for hybrid days
No relocation package mentioned.
Pulled from the advert automatically — the full ad is what counts.
About the role
Customer service teleoperator Full time AFTERNOON SHIFT-Permanent contract and remote work 3 weeks a month!
What we're looking for
- Availability to work full time on the afternoon shift (Monday to Sunday on a rotating schedule, availability from 2:00 PM to 11:50 PM, and the schedule cannot be chosen, it rotates weekly).
- Availability to work at our offices in Alcobendas.
- Experience in customer service or a similar role, preferably in telecommunications companies.
- Good command of computer tools (Word, Excel).
- Availability to work Monday through Sunday (with two days off per week). Two weekends off per month.
- Availability to work at an office located near La Moraleja metro station.
- - Possibility of 75% remote work after the third month.
- Accustomed to using customer management and ticketing applications.
About the company & team
We are a telecommunications operator present in the Spanish market since 2008, offering fixed and mobile telephone and internet services, as well as television. We have our own high-performance fiber optic network that allows us to be leaders in internet access speed; and focused on the residential segment, we have our own stores and a wide distribution network for the commercialization of our services throughout Spain.
We belong to the DIGI Communications Group with over 30 years of experience in the telecommunications sector. Originating from Romania, where we have our main business, we are also present, in addition to Spain, in Portugal, Italy, and Belgium.
We are looking to hire teleoperators for our Customer Service department to handle incoming calls from DIGI customers.
Additional information
What can we offer you?
- Job stability
- Salary above the collective agreement.
- Permanent contract
- Full-time.
- Paid training.
Job offer information
Department: Call Center
Location: Madrid
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About the role
Teleoperador/a atención al cliente Jornada completa TURNO TARDE-¡Contrato indefinido y teletrabajo 3 semanas al mes!
What we're looking for
- Disponibilidad para trabajar en jornada completa en turno de tarde (de lunes a domingo en turno rotativo, disponibilidad de 14:00 23:50, y el horario no se puede elegir, rota por semanas).
- Disponibilidad para trabajar en nuestras oficinas de Alcobendas.
- Experiencia en atención al cliente o servicio similar y preferiblemente en empresas de Telecomunicaciones.
- Buen manejo de herramientas informáticas (Word, Excel).
- Disponibilidad para trabajar de lunes a domingo (con dos días de descanso a la semana). Se libran dos fines de semana en el mes.
- Disponibilidad para trabajar en oficina situada cerca del metro La Moraleja.
- -Posibilidad de 75% de teletrabajo a partir del tercer mes.
- Acostumbrado/a al uso de aplicaciones de gestión de clientes y de ticketing.
About the company & team
Somos un operador de telecomunicaciones presente en el mercado español desde 2008, que ofrece servicios de telefonía e internet fijo y móvil, así como de televisión. Contamos con una red propia de fibra óptica de altas prestaciones que nos permite ser líderes en velocidad en el acceso a internet; y centrados en el segmento residencial, poseemos tiendas propias y una amplia red de distribución para la comercialización de nuestros servicios en toda España.
Pertenecemos al Grupo DIGI Communications con más de 30 años de experiencia en el sector de las telecomunicaciones. Con origen en Rumanía, donde tenemos nuestro negocio principal, también estamos presentes, además de España, en Portugal, Italia y Bélgica.
Buscamos incorporar teleoperadores/as para nuestro servicio de Atención al Cliente para recepcionar las llamadas de clientes DIGI.
Additional information
¿Qué podemos ofrecerte?
- Estabilidad
- Salario por encima de convenio.
- Contrato indefinido
- Jornada Completa.
- Formación remunerada.
Información de la oferta
Departamento: Call Center
Ubicación: Madrid
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You'll most likely need Spanish to apply.This job was automatically translated to English, .
About the company
Digi Spain
Telecom