Gi Group Holding is one of the world's leading multinational companies providing services for the development of the labor market, specializing in temporary staffing, permanent placement, and HR consulting. With a presence in over 30 countries across Europe, Asia, and the Americas, the group operates as a massive ecosystem of HR services, supporting thousands of companies and millions of candidates globally.

In Spain, Gi Group España maintains a robust network of offices and is a critical partner for international professionals due to its focus on multilingual recruitment. They frequently manage high-volume hiring for multinational clients in sectors like logistics, customer service, and hospitality, making them a primary point of contact for expats and foreign workers seeking their first role in the Spanish market.

Founded in 1998 in Milan, Italy, by Stefano Colli-Lanzi, the company expanded rapidly through international acquisitions. It became the first Italian multinational in the staffing industry and is now one of the largest HR service providers globally.

For international professionals

Specializes in multilingual recruitment, frequently hiring for roles requiring English, French, Dutch, German, and Italian.
Offers a high volume of 'Contrato Indefinido' (permanent) positions even for entry-level administrative and customer service roles.
Provides a wide geographic reach with opportunities in major hubs like Madrid and Barcelona, as well as regional cities like Córdoba and Almería.
Acts as a gateway for international talent through specialized internships (becas) and temporary-to-permanent placement tracks.

Back Office and Customer Service Agent. Permanent Contract. Full-Time.

Gi Group España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

At Gi Group, the temporary staffing and permanent placement services firm of Gi Group Holding, a leading Italian multinational in Human Resources solutions, we are convinced that we can help you find your ideal job. It's simple: we take care of you and are committed to boosting your professional career.

Your next professional challenge awaits!

Do you believe you have a profile with experience in back office and customer service skills? Do you reside in MADRID?

Join our team and collaborate on a top-tier project for a major company in the insurance sector.

Your responsibilities:

Mainly performing BACK OFFICE tasks.
Subsequently, some customer service functions via telephone will also be performed.

On offer:

• PERMANENT FULL-TIME CONTRACT

WORK SHIFT

- 39H/WEEKLY: MONDAY TO FRIDAY FROM 9:00 TO 18:00

• Salary according to the collective agreement.

• Location: Madrid

• Immediate start.

Advantages of joining us:

• Be part of a prestigious international project.

• Work in a professional and dynamic environment.

• Real opportunities for professional development and internal growth.

Requirements:

• Native/bilingual Spanish.

• We are looking for a profile with previous experience in back office tasks and customer service.

Valued:

• Call center experience.

• Experience in customer service and back office

So, are you ready? A quality job opportunity and personalized, close treatment are waiting for you.

Apply for the offer and join the Gi Group team! We are waiting for you because #OurCommitmentIsYou.

In compliance with Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, we inform you that your personal data are part of a file owned by Gi Group Spain ETT S.L.U. and are processed for the sole purpose of maintaining the relationship established with you. You may exercise your rights of access, rectification, cancellation, and opposition by writing to Paseo de la Castellana, 89, 5º Planta, 28046, Madrid.

writing to Paseo de la Castellana, 89, 5º Planta, 28046, Madrid.

Madrid.

View original advert (Spanish)

Desde Gi Group, la firma de servicios de trabajo temporal y permanent placement de Gi Group Holding, multinacional italiana líder en soluciones de Recursos Humanos, estamos convencidos de que podemos ayudarte a encontrar tu trabajo ideal. Es sencillo, cuidamos de ti y nos preocupamos por potenciar tu carrera profesional.

Tu próximo reto profesional te espera!

¿Consideras que tienes un perfil con experiencia en back office y habilidades de atención al cliente? ¿Resides en MADRID?

Únete a nuestro equipo y colabora en un proyecto de primer nivel para una importante empresa del sector de seguros.

Tus responsabilidades:

Mayoritariamente realización de tareas de BACKOFFICE.
Posteriormente se realizarán también algunas funciones de atención al cliente vía telefónica.

Se ofrece:

• CONTRATO INDEFINIDO CON JORNADA COMPLETA

TURNO DE TRABAJO

- 39H/SEMANALES: DE LUNES A VIERNES DE 9:00 A 18:00

• Salario según convenio.

• Ubicación: Madrid

• Incorporación inmediata.

Ventajas de unirte a nosotros:

• Formar parte de un proyecto internacional de prestigio.

• Trabajar en un ambiente profesional y dinámico.

• Oportunidades reales de desarrollo profesional y crecimiento interno.

Requisitos:

• Castellano nativo/bilingüe.

• Estamos en busca de un perfil con experiencia previa en tareas de back office y atención al cliente.

Valorable:

• Experiencia en call center.

• Experiencia en atención al cliente y backoffice

Y bien, ¿estás preparad@? Una oportunidad laboral de calidad y un trato personalizado y cercano te están esperando.

¡Inscríbete a la oferta y únete al equipo Gi Group! Te estamos esperando porque #NuestroCompromisoEresTú.

En cumplimiento de la Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales, le informamos de que sus datos personales forman parte de un fichero propiedad de Gi Group Spain ETT S.L.U. y son tratados con la única finalidad de mantener la relación adquirida con usted. Puede ejercitar sus derechos de acceso, rectificación, cancelación y oposición dirigiéndose por escrito a Paseo de la Castellana, 89, 5º Planta, 28046, Madrid.

escrito a Paseo de la Castellana, 89, 5º Planta, 28046, Madrid.