Gi Group Holding is one of the world's leading multinational companies providing services for the development of the labor market, specializing in temporary staffing, permanent placement, and HR consulting. With a presence in over 30 countries across Europe, Asia, and the Americas, the group operates as a massive ecosystem of HR services, supporting thousands of companies and millions of candidates globally.

In Spain, Gi Group España maintains a robust network of offices and is a critical partner for international professionals due to its focus on multilingual recruitment. They frequently manage high-volume hiring for multinational clients in sectors like logistics, customer service, and hospitality, making them a primary point of contact for expats and foreign workers seeking their first role in the Spanish market.

Founded in 1998 in Milan, Italy, by Stefano Colli-Lanzi, the company expanded rapidly through international acquisitions. It became the first Italian multinational in the staffing industry and is now one of the largest HR service providers globally.

For international professionals

Specializes in multilingual recruitment, frequently hiring for roles requiring English, French, Dutch, German, and Italian.
Offers a high volume of 'Contrato Indefinido' (permanent) positions even for entry-level administrative and customer service roles.
Provides a wide geographic reach with opportunities in major hubs like Madrid and Barcelona, as well as regional cities like Córdoba and Almería.
Acts as a gateway for international talent through specialized internships (becas) and temporary-to-permanent placement tracks.

Banking Sector Phone Agent 30.5 Hours/Week. Morning or Afternoon Shift

Gi Group España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

At Gi Group, the temporary staffing and permanent placement services firm of Gi Group Holding, a leading Italian multinational in Human Resources solutions, we are convinced that we can help you find your ideal job. It's simple: we take care of you and we care about boosting your professional career.

Currently, from the MADRID branch, we are looking for a CUSTOMER SERVICE AGENT for an important financial entity.

What can we offer you?

CUSTOMER SERVICE TELEOPERATOR IN THE BANKING SECTOR:

Functions: Resolving inquiries and processing requests made by customers through different communication channels. Additionally, there is a cross-selling component of financial products associated with the product the customer already possesses.

Contract: Temporary 3 months + possibility of extension.

Monday to Sunday, maximum two weeks per month

Working Hours: 30.5H/W.

Different schedules:

9:00-15:00
16:00-22:00

Remuneration: €9.72 gross/hour.

Start Date: 07/23/2026

Work Area: AV Diagonal, Barcelona

So, are you ready? A quality job opportunity and personalized, close treatment are waiting for you.

Apply for the offer and join the Gi Group team! We are waiting for you because #OurCommitmentIsYou.

In compliance with Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, we inform you that your personal data are part of a file owned by Gi Group Spain ETT S.L.U. and are processed for the sole purpose of maintaining the relationship established with you. You may exercise your rights of access, rectification, cancellation, and opposition by writing to Paseo de la Castellana, 89, 5º Planta, 28046, Madrid.

View original advert (Spanish)

Desde Gi Group, la firma de servicios de trabajo temporal y permanent placement de Gi Group Holding, multinacional italiana líder en soluciones de Recursos Humanos, estamos convencidos de que podemos ayudarte a encontrar tu trabajo ideal. Es sencillo, cuidamos de ti y nos preocupamos por potenciar tu carrera profesional.

Actualmente, desde la delegación MADRID nos encontramos en busca de AGENTE DE ATENCIÓN AL CLIENTE para una importante entidad financiera.

¿Qué podemos ofrecerte?

TELEOPERADOR/A ATENCIÓN AL CLIENTE EN EL SECTOR BANCARIO:

Funciones: Resolución de consultas y petición de gestiones formuladas por los clientes a través de diferentes canales de comunicación. Además, existe una parte de venta cruzada de productos financieros asociados al producto que ya posee el cliente.

Contrato: Eventual 3 meses + posibilidad de prórroga.

De lunes a domingo, máximo dos semanas al mes

Jornada: 30,5H/S.

Distintos horarios:

9:00-15:00
16:00-22:00

Retribución: 9.72€ bruto/hora.

Incorporación: 23/07/2026

Zona de trabajo: AV Diagonal, Barcelona

Y bien, ¿estás preparad@? Una oportunidad laboral de calidad y un trato personalizado y cercano te están esperando.

¡Inscríbete a la oferta y únete al equipo Gi Group! Te estamos esperando porque #NuestroCompromisoEresTú.

En cumplimiento de la Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales, le informamos de que sus datos personales forman parte de un fichero propiedad de Gi Group Spain ETT S.L.U. y son tratados con la única finalidad de mantener la relación adquirida con usted. Puede ejercitar sus derechos de acceso, rectificación, cancelación y oposición dirigiéndose por escrito a Paseo de la Castellana, 89, 5º Planta, 28046, Madrid.