Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Customer Service with German

Randstad España

This job was originally posted in Spanish and automatically translated to English.

Job Description

Are you looking for stability and an international environment where you can grow professionally? At Randstad, we are looking for a Customer Care professional with German, energy, commitment, and a customer-oriented mindset to join the team.

If you have a good level of German and are motivated to work on long-term projects within a solid structure, this opportunity is for you!

- Handle incoming calls providing information, support, and advice to customers.
- Manage the opening of new claims via telephone.
- Support the organization and management of received documentation.
- Draft and send communications to customers (requests, follow-ups, and confirmations).
- Collaborate on various day-to-day administrative tasks.

- Native/bilingual German (oral and written test)
- Advanced Spanish/English
- Experience in customer service and administration
- Good communication skills

- Permanent contract from the start
- German holiday calendar
- Full-time: Monday to Thursday from 9:00 to 18:00 and intensive Fridays from 9:00 to 14:00
- Hybrid remote work (after the probationary period)
- Competitive salary: 24,000 euros gross per year
- Immediate start

View original advert (Spanish)

¿Buscas estabilidad y un entorno internacional donde crecer profesionalmente? Desde Randstad estamos buscando un/a Customer Care con alemán, con energía, compromiso y orientación al cliente para unirse al equipo.

Si tienes buen nivel de alemán y te motiva trabajar en proyectos a largo plazo dentro de una estructura sólida, ¡esta oportunidad es para ti!

- Atender llamadas entrantes ofreciendo información, soporte y asesoramiento a clientes.
- Gestionar la apertura de nuevos siniestros de forma telefónica.
- Apoyar en la organización y gestión de la documentación recibida.
- Redactar y enviar comunicaciones a clientes (solicitudes, seguimiento y confirmaciones).
- Colaborar en diferentes tareas administrativas del día a día.