Gi Group Holding is one of the world's leading multinational companies providing services for the development of the labor market, specializing in temporary staffing, permanent placement, and HR consulting. With a presence in over 30 countries across Europe, Asia, and the Americas, the group operates as a massive ecosystem of HR services, supporting thousands of companies and millions of candidates globally.

In Spain, Gi Group España maintains a robust network of offices and is a critical partner for international professionals due to its focus on multilingual recruitment. They frequently manage high-volume hiring for multinational clients in sectors like logistics, customer service, and hospitality, making them a primary point of contact for expats and foreign workers seeking their first role in the Spanish market.

Founded in 1998 in Milan, Italy, by Stefano Colli-Lanzi, the company expanded rapidly through international acquisitions. It became the first Italian multinational in the staffing industry and is now one of the largest HR service providers globally.

For international professionals

Specializes in multilingual recruitment, frequently hiring for roles requiring English, French, Dutch, German, and Italian.
Offers a high volume of 'Contrato Indefinido' (permanent) positions even for entry-level administrative and customer service roles.
Provides a wide geographic reach with opportunities in major hubs like Madrid and Barcelona, as well as regional cities like Córdoba and Almería.
Acts as a gateway for international talent through specialized internships (becas) and temporary-to-permanent placement tracks.

Teleoperator/ Customer Service. Permanent Contract. Afternoon Shift

Gi Group España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

At Gi Group, the temporary staffing and permanent placement services firm of Gi Group Holding, a leading Italian multinational in Human Resources solutions, we are convinced that we can help you find your ideal job. It's simple: we take care of you and are committed to boosting your professional career.

Are you interested in CUSTOMER SERVICE skills and do you want to propel your career in a stable, international, and rapidly growing environment? Do you reside in MADRID or nearby locations?

Join our team and collaborate on a top-tier project for a major company in the vehicle financing sector with over 50 years of experience in the industry.

Your responsibilities:

Complete management of contacts received through any of the communication channels
Opening, consulting, modifying, and providing information on customer benefits

On offer:

• Permanent employment contract

• Work from Monday to Friday.

• On-site work in Madrid: €8.78 gross/hour

35-hour work week (13:00 - 20:00)

Advantages of joining us:

• Be part of a prestigious international project.

• Work in a professional and dynamic environment.

• Real opportunities for professional development and internal growth.

Requirements:

• Experience in customer service.

• High communication skills, both oral and written.

• Multitasking management ability

• Proficiency in IT tools.

• High customer orientation and incident resolution skills.

So, are you ready? A quality job opportunity and personalized, close treatment are waiting for you.

Apply for the offer and join the Gi Group team! We are waiting for you because #OurCommitmentIsYou.

In compliance with Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, we inform you that your personal data are part of a file owned by Gi Group Spain ETT S.L.U. and are processed for the sole purpose of maintaining the relationship established with you. You may exercise your rights of access, rectification, cancellation, and opposition by writing to Paseo de la Castellana, 89, 5º Planta, 28046, Madrid.

View original advert (Spanish)

Desde Gi Group, la firma de servicios de trabajo temporal y permanent placement de Gi Group Holding, multinacional italiana líder en soluciones de Recursos Humanos, estamos convencidos de que podemos ayudarte a encontrar tu trabajo ideal. Es sencillo, cuidamos de ti y nos preocupamos por potenciar tu carrera profesional.

¿Te interesan las habilidades DE ATENCION AL CLIENTE y quieres impulsar tu carrera en un entorno estable, internacional y en pleno crecimiento? ¿Resides en MADRID o en localidades cercanas?

Únete a nuestro equipo y colabora en un proyecto de primer nivel para una importante empresa del sector financiación de vehículos con más de 50 años de experiencia en el sector.

Tus responsabilidades:

Gestión completa de los contactos recibidos por cualquier de los canales de comunicación
Apertura, consulta, modificación e información de las prestaciones de los clientes

Se ofrece:

• Contrato laboral indefinido

• Trabajo de Lunes a Viernes.

• Trabajo presencial en el de Madrid: 8,78 € brutos/horas

Jornada de 35H/semana (13:00 - 20:00)

Ventajas de unirte a nosotros:

• Formar parte de un proyecto internacional de prestigio.

• Trabajar en un ambiente profesional y dinámico.

• Oportunidades reales de desarrollo profesional y crecimiento interno.

Requisitos:

• Experiencia en atención al cliente.

• Alta capacidad comunicativa, tanto oral como escrita.