Idealista is the leading real estate marketplace in Southern Europe, operating primarily in Spain, Italy, and Portugal. Founded in 2000, the company has grown into a major PropTech powerhouse, offering a comprehensive platform for property listings, mortgage brokerage services, and specialized software tools for real estate professionals.

Headquartered in Madrid, Idealista maintains a significant presence across Spain with major hubs in Barcelona and Málaga. The company is a prime destination for international professionals, particularly those with multilingual skills in Italian, French, or Portuguese, as it manages operations across multiple European markets from its Spanish offices.

Founded in 2000 by Jesús Encinar, Fernando Encinar, and César Oteiza in Madrid. It has since expanded to become the dominant real estate portal in Spain, Italy, and Portugal through organic growth and strategic acquisitions.

For international professionals

Market leader in the Spanish PropTech sector with a highly recognizable brand.
Offers a multilingual work environment with specific roles for Italian, French, and Portuguese speakers.
Maintains physical offices in major Spanish tech hubs including Madrid, Barcelona, and Málaga.
Provides opportunities in diverse fields ranging from software development and product management to mortgage consulting and sales.

Bilingual Italian Customer Service - part time

Idealista

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

If you are passionate about customer service and want to join a young and talented team, this is your opportunity! 🚀

What will you do?

Outbound calls to individuals on our website
Handling inbound customer service calls

What do we offer?

You will join a team where you will find the best working atmosphere, an informal and multicultural environment, with a young workforce and a highly qualified team.
Real possibilities for internal promotion.
Flexible remuneration plan with interesting tax benefits.
Permanent contract.
Initial and ongoing training.
Offices in the center of Madrid (Marqués de Cubas)

Available shift:

15:00 to 21:00 Monday to Friday, on-site
Work calendar with Rome or Milan holidays

Requirements:

Initiative and responsibility.
Accustomed to working with computer tools.

And a bit more about us...

Since we started this adventure in the year 2000, idealista is much more than a company.

It is a culture, a way of doing and understanding things that sets us apart. Respect, tolerance, integrity, and transparency are part of our DNA.

We have a team of people representing more than 20 different nationalities, with diverse languages, profiles, cultures, and backgrounds. We value difference and learning from others; different beliefs and ways of thinking enrich us.

idealista promotes equality in all areas, carrying out awareness and visibility actions for the LGBT+ community among employees, in advertising, and in the general community.

We are committed to creating environments and spaces where people feel safe, protected, free from discrimination, and prioritizing equal opportunities.

Likewise, the promotion of gender equality is another of the foundations of our commitment to our team. We are committed to the development of measures that promote equality and favor work-life balance, motherhood, and fatherhood.

Can you imagine being part of the team? We would love to meet you!

View original advert (Spanish)

Si te apasionan el trato con los clientes y te apetece unirte a un equipo joven y con talento, ¡esta es tu oportunidad! 🚀

¿Qué harás?

Emisión de llamadas para particulares en nuestra web
Recepción de llamadas de atención al cliente

Que te ofrecemos?

Te incorporarás al equipo donde encontrarás el mejor ambiente de trabajo, un entorno informal y multicultural, con una plantilla joven y un equipo altamente cualificado.
Posibilidades reales de promoción interna.
Plan de retribución flexible con interesantes beneficios fiscales.
Contrato indefinido.
Formación inicial y continuada.
Oficinas en el centro de Madrid (Marqués de Cubas)

Turno disponible:

15:00 a 21:00 de lunes a viernes presencial
Calendario laboral con festividad de Roma o Milán

Requisitos:

Iniciativa y responsabilidad.
Habituado a trabajar con herramientas informáticas.

Y algo más sobre nosotros...

Desde que iniciamos esta aventura en el año 2000, idealista es mucho más que una compañía.

Es una cultura, una forma de hacer y entender las cosas que nos diferencia. El respeto, la tolerancia, la integridad y la transparencia forman parte de nuestro ADN.

Contamos con un equipo de personas que representa a más de 20 nacionalidades distintas, con idiomas diversos, perfiles, culturas y orígenes diferentes. Valoramos la diferencia y aprender de los demás; diferentes creencias y formas de pensar nos enriquecen.

idealista fomenta la igualdad en todos los ámbitos, realizando acciones de sensibilización y visibilidad del colectivo LGTB+ entre los empleados/as, en la publicidad y en la comunidad en general.

Tenemos el compromiso de crear entornos y espacios donde las personas se sientan seguras, protegidas, libres de discriminación y primando la igualdad de oportunidades.