IMAN Temporing is a leading Spanish human resources and staffing firm, part of the larger IMAN Corp group. With over 30 years of experience, the company specializes in temporary staffing, recruitment, and outsourcing services across various sectors including logistics, administration, hospitality, and industry. It operates an extensive network of over 100 offices, primarily across the Iberian Peninsula, serving thousands of corporate clients.

For international professionals, IMAN Temporing serves as a significant gateway to the Spanish labor market, offering a wide range of entry-level and specialized roles in cities like Madrid, Barcelona, and Malaga. While many positions require Spanish proficiency, the company frequently manages roles for multilingual candidates in logistics and customer service. Their presence in major transport hubs like El Prat airport makes them a key employer for mobile workers and those looking to gain their first professional experience in Spain.

Founded in 1990 in Terrassa, IMAN began as a specialized services company before expanding into a comprehensive HR and staffing group. Over three decades, it has grown into one of the top staffing agencies in Spain with international operations in Portugal, France, and Germany.

For international professionals

Operates a network of over 100 offices across Spain, providing local job opportunities in almost every province.
Frequently recruits for multilingual roles, specifically requiring English or French for logistics and administrative positions.
Specializes in temporary-to-permanent contracts, which can be a useful entry point for expats to secure initial legal employment in Spain.
Provides staffing services for major Spanish airports including Barcelona El Prat and Palma de Mallorca.
Offers a wide variety of roles ranging from specialized technical engineering to entry-level logistics and hospitality.

Customer Service with German (bilingual)

IMAN Temporing

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

#Conectamoseltalentoconlasoportunidades

From the Barcelona office, we are looking for a Bilingual Customer Service representative with native German and advanced English skills for an important multinational company located in Barcelona.

What will your functions be?

• Handle customer inquiries efficiently and in a friendly manner.

• Resolve conflicts and manage complaints proactively.

• Maintain accurate records of customer interactions in the CRM.

• Collaborate with other departments to ensure an exceptional customer experience.

• Work under pressure and meet stipulated deadlines.

* The ideal candidate must be organized, proactive, and capable of working autonomously. Knowledge of a third EU language will be valued as a plus.

What do we offer?

• 4-month temporary contract + transition to permanent.

• Full-time hybrid schedule from Monday to Thursday from 9:00 AM to 3:30 PM and from 4:30 PM to 6:00 PM, and Friday from 9:00 AM to 5:00 PM, attending the office 3 days per month.

M Th 9 to 3:30 and 4:30 to 6:00 PM. - F 9:00 AM-5:00 PM

• Salary approximately €21,195.22 Gross/Annual + a remote work allowance (if applicable).

• Incorporation is planned for July 2026.
* Remote work: After completing the 45-day probationary period, you will work remotely every day except for 5 days per month. The remote work allowance will be added when applicable: €1.36 per day).

View original advert (Spanish)

#Conectamoseltalentoconlasoportunidades

Desde la delegación de Barcelona un/a Customer Service Bilingüe con dominio del idioma Alemán (nativo) y Inglés (avanzado) para importante empresa multinacional ubicada en Barcelona.

¿Cuáles serán tus funciones?

• Atender consultas de clientes de manera eficiente y amigable.

• Resolver conflictos y gestionar quejas de forma proactiva.

• Mantener registros precisos de interacciones con los clientes en el CRM.

• Colaborar con otros departamentos para asegurar una experiencia excepcional al cliente.

• Trabajar bajo presión y cumplir con fechas límites estipuladas.

* El candidato/a ideal debe ser organizado/a, proactivo/a y capaz de trabajar con autonomía. Se valorará el conocimiento de un tercer idioma de la UE como un plus.

¿Qué ofrecemos?

• Contrato temporal de 4 meses + paso a indefinido.

• Jornada completa hibrida de Lunes a Jueves de 9h a 15:30h y de 16:30h a 18h y Viernes de 9h a 17h, asistiendo 3 días al mes a la oficina.

L J 9 a 15.30 y 16.30 a 18:00h. - V 09:00-17:00h