IMAN Temporing is a leading Spanish human resources and staffing firm, part of the larger IMAN Corp group. With over 30 years of experience, the company specializes in temporary staffing, recruitment, and outsourcing services across various sectors including logistics, administration, hospitality, and industry. It operates an extensive network of over 100 offices, primarily across the Iberian Peninsula, serving thousands of corporate clients.

For international professionals, IMAN Temporing serves as a significant gateway to the Spanish labor market, offering a wide range of entry-level and specialized roles in cities like Madrid, Barcelona, and Malaga. While many positions require Spanish proficiency, the company frequently manages roles for multilingual candidates in logistics and customer service. Their presence in major transport hubs like El Prat airport makes them a key employer for mobile workers and those looking to gain their first professional experience in Spain.

Founded in 1990 in Terrassa, IMAN began as a specialized services company before expanding into a comprehensive HR and staffing group. Over three decades, it has grown into one of the top staffing agencies in Spain with international operations in Portugal, France, and Germany.

For international professionals

Operates a network of over 100 offices across Spain, providing local job opportunities in almost every province.
Frequently recruits for multilingual roles, specifically requiring English or French for logistics and administrative positions.
Specializes in temporary-to-permanent contracts, which can be a useful entry point for expats to secure initial legal employment in Spain.
Provides staffing services for major Spanish airports including Barcelona El Prat and Palma de Mallorca.
Offers a wide variety of roles ranging from specialized technical engineering to entry-level logistics and hospitality.

Customer Service with Italian

IMAN Temporing

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

From the Barcelona office, we are looking for a CUSTOMER SERVICE OPERATOR WITH EUROPEAN LANGUAGES for an important multinational company located in Barcelona.

#Conectamoseltalentoconlasoportunidades

What will your functions be?

* Customer service and information.

* Manage service subscriptions (new subscriptions, subscription information, product and service updates, etc.).

* Billing (Changing payment methods, billing incidents, invoicing, and other billing-related issues).

* Update personal information.

* Provide technical support for digital products, using databases, troubleshooting tools, knowledge articles, and other complex resources.

* Follow up and ensure customer satisfaction.

* Document and report each case. Follow quality standards and procedures.

* Manage complaints, suggestions, and listen to customer feedback regarding the product.

* Guarantee fast and efficient solutions while respecting SLAs.

* Routinely communicate accurate delivery information and quickly update customers when changes occur.

What do we offer?

* Temporary contract of 4-6 months + possibility of joining the company

* Start date week of 07/21/2026

* Full-time schedule from Monday to Friday, 12:00 PM to 8:00 PM.

* Remuneration: Base Salary: €18,052.54, Language Bonus: €1,571.34, Project Bonus: €60

*Remote work: After completing the 45-day probationary period, you will work remotely every day except for 5 days per month. A remote work bonus will be added when applicable: €1.36 per day).

View original advert (Spanish)

Desde la delegación de Barcelona un/a TELEOPERADOR/A ATENCIÓN AL CLIENTE CON IDIOMAS EUROPEOS para importante empresa multinacional ubicada en Barcelona.

#Conectamoseltalentoconlasoportunidades

¿Cuáles serán tus funciones?

* Atención e información al cliente.

* Administrar suscripciones de servicios (nueva suscripción, información de suscripciones, actualización de productos y servicios, etc.).

* Facturación (Cambiar forma de pago, incidencias en facturación, facturación y otras cuestiones relacionadas con la facturación).

* Actualizar información personal.

* Proporcionar soporte técnico sobre productos digitales, utilizando bases de datos, herramientas de resolución de problemas, artículos de conocimiento y otros recursos complejos.

* Dar seguimiento y asegurar la satisfacción del cliente.

* Documentar e informar cada caso. Seguir estándares y procedimientos de calidad.

* Gestionar reclamaciones, sugerencias y escuchar los comentarios de los clientes sobre el producto.

* Garantizar soluciones rápidas de forma eficiente respetando los SLA.

* Comunicar de forma rutinaria información de entrega precisa y actualizar rápidamente a los clientes cuando se produzcan cambios.

¿Qué ofrecemos?

* Contrato temporal de 4-6 meses + posibilidad de incorporación a empresa

* Incorporación semana 21/07/2026

* Jornada Completa de lunes a viernes de 12h a 20h.