Meliá Hotels International is one of the world's largest hotel chains and the leading hotel group in Spain. Founded in 1956, the company operates over 380 hotels in more than 40 countries under a diverse portfolio of brands including Gran Meliá, ME by Meliá, Paradisus, and INNSiDE. As a major player in the global hospitality industry and a member of the IBEX 35, it is recognized for its leadership in both leisure and business travel segments.

Headquartered in Palma de Mallorca, Meliá maintains an extensive presence across Spain, with properties in nearly every major city and tourist destination. For international professionals, the company offers a wide range of career paths from corporate roles in IT, finance, and marketing to operational positions in luxury hospitality. Meliá is particularly relevant for international hires due to its multilingual work environment and its commitment to internal mobility across its global network.

Founded in 1956 by Gabriel Escarrer Juliá in Palma de Mallorca, the company began with a single hotel. It expanded rapidly across Spain and internationally, becoming a publicly traded company on the IBEX 35 in 1996.

For international professionals

Global leader in the resort sector with a presence in over 40 countries.
Headquartered in Palma de Mallorca, offering significant corporate and administrative opportunities in the Balearic Islands.
Extensive portfolio of brands ranging from mid-scale to ultra-luxury, catering to diverse professional backgrounds.
Strong emphasis on internal mobility and international career development programs for employees.
Regularly recruits for multilingual roles in guest experience, hotel management, and corporate services.

Room Service Waiter/Waitress - Torre Melina A Gran Melia

Meliá Hotels

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

"The world is yours with Meliá"

Joining Meliá means embarking on a journey without borders because the possibilities for growth and training here are infinite. It is knowing that the world is yours and that you can work in many countries, all while feeling that you are part of a large family.

It is knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world? 😉🌟
Because belonging to the great Meliá family is being a VIP.
You will enjoy My MeliáRewards, the exclusive loyalty program for our employees with exclusive benefits and advantages.
Additionally, enjoy the My MeliáBenefits program: with flexible compensation, exclusive discounts on a variety of products and services, an active and healthy lifestyle, and solidarity initiatives. Feel proud to belong to Meliá, just as we are proud of you 😉 Mission: As a Room Service waiter/waitress, you will be the face of the exceptional service at Torre Melina A Gran Melia, ensuring that every guest feels valued and attended to. You will maintain our high quality standards while offering personalized experiences that exceed expectations.
What will you do?

Offer memorable experiences to guests, anticipating their needs and going beyond their expectations.
Take orders and serve them in the rooms with professionalism, precision, and attention to detail.
Manage payments efficiently and securely.
Follow your supervisor's instructions and take initiative when appropriate.
Maintain full compliance with health, safety, and hygiene regulations.
Communicate guest feedback to management to continuously improve the service.

What are we looking for?

Minimum 1 year of experience in a similar position, preferably in the luxury sector.
Passion for quality and excellence in customer service.
Fluent level of Portuguese and English; other languages will be valued.
Knowledge of F&B service, food handling, hygiene, and food safety.
At Meliá, we are all VIPs 🌟

Great professionals who make the day-to-day easier and exceptional. From the newcomer to the most veteran, they all possess unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.
Our warmth, closeness, and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a large family where we count on people like you, VIP people.
At Meliá Hotels International, we promote equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in the Human Resources policies. Likewise, we care about the dissemination among the entire staff of a corporate culture committed to effective equality and awareness of the need to act jointly and globally.
We drive our commitment to equality and diversity, avoiding any type of discrimination, especially that related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our workers is fundamental to our success as a global company.
Furthermore, we bet on the sustainable growth of our sector through a socially responsible human team. In this sense, our motto is "Towards a sustainable future, from a responsible present." Thanks to all our collaborators, we make it possible.
If you want to be "Very Inspiring People," follow us on:

INSTAGRAM - TIKTOK - LINKEDIN - INDEED - GLASSDOOR

View original advert (Spanish)

"El mundo es tuyo con Meliá"

Entrar en Meliá es emprender un viaje sin fronteras porque las posibilidades de crecer y formarse aquí son infinitas. Es saber que el mundo es tuyo y que puedes trabajar en muchos países. Y todo con la sensación de que formas parte de una gran familia.

Es saber que has empezado uno de los viajes más apasionantes de tu vida, un viaje en el que la inspiración te acompañará siempre. ¿Te animas a ser el/la dueñ@ de tu carrera profesional en un mundo inspirador? 😉🌟
Porque pertenecer a la gran familia Meliá es ser VIP
Disfrutaras de My MeliáRewards que es el programa de fidelidad exclusivo para nuestros empleados con beneficios y ventajas exclusivas.
Además, disfruta del programa, My MeliáBenefits: con retribución flexible, descuentos exclusivos en una variedad de productos y servicios, estilo de vida activa y saludable, e iniciativas solidarias. Siéntete orgulloso de pertenecer a Meliá como nosotros lo estamos de ti 😉 Misión: Como camarero/a de Room Service, serás la imagen del servicio excepcional de Torre Melina A Gran Melia, asegurando que cada huésped se sienta valorado y atendido. Mantendrás nuestros altos estándares de calidad mientras ofreces experiencias personalizadas que superen las expectativas.
¿Qué harás?

Ofrecer experiencias memorables a los huéspedes, anticipándote a sus necesidades y yendo más allá de sus expectativas.
Tomar pedidos y servirlos en las habitaciones con profesionalidad, precisión y atención al detalle.
Gestionar pagos de forma eficiente y segura.
Seguir las instrucciones de tu supervisor y tomar la iniciativa cuando sea apropiado.
Mantener el cumplimiento total de las normas de salud, seguridad e higiene.
Comunicar el feedback de los huéspedes a la dirección para mejorar continuamente el servicio.

¿Qué estamos buscando?

Mínimo 1 año de experiencia en un puesto similar, preferiblemente en el sector lujo.
Pasión por la calidad y la excelencia en la atención al cliente.
Nivel fluido de portugués e inglés; otros idiomas serán valorados.
Conocimientos de servicio de F&B, manipulación de alimentos, higiene y seguridad alimentaria.
En Meliá todos somos VIP 🌟

Grandes profesionales que hacen el día a día más fácil y excepcional. Desde el recién llegado hasta el más veterano, tod@s ell@s reúnen unas cualidades únicas e importantes que hacen que trabajar en Meliá sea una oportunidad de crecimiento constante y un pasaporte para crear tu futuro donde quieras.
Nuestra calidez, cercanía y pasión por lo que hacemos, hace que trabajar en Melia sea una experiencia inolvidable, llena de momentos emotivos y siempre con la sensación que perteneces a una gran familia en la que contamos con gente como tú, gente VIP.
En Meliá Hotels International apostamos por la igualdad de oportunidades entre mujeres y hombres en el ámbito laboral, contando con el compromiso de la dirección y con los principios contenidos en las políticas de Recursos Humanos. Asimismo, nos importa la difusión entre toda la plantilla de una cultura empresarial comprometida con la igualdad efectiva, y la sensibilización de sobre la necesidad de actuar conjunta y globalmente.
Impulsamos nuestro compromiso con la igualdad y la diversidad, evitando cualquier tipo de discriminación, especialmente, la relacionada con motivos de discapacidad, raza, religión, género o edad. Creemos que la diversidad y la inclusión entre nuestras personas trabajadoras es fundamental para nuestro éxito como compañía global.
Además, apostamos por el crecimiento sostenible de nuestro sector a través de un gran equipo humano socialmente responsable. En este sentido, nuestro lema es "Hacia un futuro sostenible, desde un presente responsable" Gracias a todos/as los colaboradores/as lo hacemos posible.
Si quieres ser "Very Inspiring People, síguenos en:

INSTAGRAM - TIKTOK - LINKEDIN - INDEED - GLASSDOOR