Meliá Hotels International is one of the world's largest hotel chains and the leading hotel group in Spain. Founded in 1956, the company operates over 380 hotels in more than 40 countries under a diverse portfolio of brands including Gran Meliá, ME by Meliá, Paradisus, and INNSiDE. As a major player in the global hospitality industry and a member of the IBEX 35, it is recognized for its leadership in both leisure and business travel segments.

Headquartered in Palma de Mallorca, Meliá maintains an extensive presence across Spain, with properties in nearly every major city and tourist destination. For international professionals, the company offers a wide range of career paths from corporate roles in IT, finance, and marketing to operational positions in luxury hospitality. Meliá is particularly relevant for international hires due to its multilingual work environment and its commitment to internal mobility across its global network.

Founded in 1956 by Gabriel Escarrer Juliá in Palma de Mallorca, the company began with a single hotel. It expanded rapidly across Spain and internationally, becoming a publicly traded company on the IBEX 35 in 1996.

For international professionals

Global leader in the resort sector with a presence in over 40 countries.
Headquartered in Palma de Mallorca, offering significant corporate and administrative opportunities in the Balearic Islands.
Extensive portfolio of brands ranging from mid-scale to ultra-luxury, catering to diverse professional backgrounds.
Strong emphasis on internal mobility and international career development programs for employees.
Regularly recruits for multilingual roles in guest experience, hotel management, and corporate services.

SPA MANAGER - Hacienda del Conde

Meliá Hotels

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

"The world is yours with Meliá"

Continuing at Meliá means advancing on a journey without borders, taking advantage of the unlimited opportunities for growth and development that our global family offers you. It is knowing that the world is yours and that opportunities to work in different countries are within your reach, all while remaining part of our great family.

It is embarking on one of the most exciting journeys of your life, a journey in which inspiration and personal and professional growth will accompany you every step of the way.

Are you ready to take the reins of your professional career and explore new inspiring opportunities within Meliá?

REMEMBER: To consider your candidacy, it is important that you are part of the Hotel Management Talent Pool.

Before submitting your application, you must inform your direct supervisor and/or Hotel Director, and your Human Resources manager of your interest in participating in the internal selection process. Your hierarchical supervisor will not have the authority to authorize or block the submission of a candidacy, but they must be duly informed.

The Spa Manager is the head of the department and is responsible for managing, maintaining, and improving the financial and satisfaction results of the Spa, implementing the defined strategy.

Implement the service and product offering for the Spa and ensure they are implemented and executed correctly.

Adapt Spa service protocols and standards, supporting implementation and ensuring that the team knows and understands all departmental manuals, programs, and standards.
Implement the Spa sales strategy, according to customer segments, supporting the creation of marketing campaigns.
Support the search for strategic alliances with local partners who are aligned with the brand philosophy and allow for greater value to be added to the local product offered.
Negotiate with suppliers following established product guidelines.
Promote the Spa and Wellness concept through presentations to interest groups to attract future customers.

Research and develop innovative plans and programs to keep the Spa at the forefront.

Participate in Wellness and Spa focused events to promote the Spa concept and product.
Approve departmental orders, maintaining control of inventories and costs.
Search for and analyze competitor information to maintain the Spa's positioning.
Design and develop internal and external promotion programs to sell Spa treatments and services.
Coordinate, support the implementation of, and analyze pilots determined in their area.
Manage the closing and reopening processes for the hotel's season.

At Meliá, we are all VIPs

Great professionals who make the day-to-day easier and exceptional. From the newcomer to the most veteran, all of them possess unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.

Our warmth, closeness, and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a great family where we have people like you, VIP people.

At Meliá Hotels International, we promote equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in the Human Resources policies. Likewise, we care about the dissemination of a corporate culture committed to effective equality throughout the entire workforce, and awareness of the need to act jointly and globally.

We drive our commitment to equality and diversity, avoiding any type of discrimination, especially those related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees is fundamental to our success as a global company.

Furthermore, we commit to the sustainable growth of our sector through a socially responsible human team. In this sense, our motto is "Towards a sustainable future, from a responsible present." Thanks to all our collaborators, we make it possible.

To protect you and avoid fraud in the selection processes, we invite you to consult our recommendations on the "Protect your candidacy" page.

If you want to be "Very Inspiring People", follow us on:

INSTAGRAM - TIKTOK - LINKEDIN - INDEED - GLASSDOOR

View original advert (Spanish)

"El mundo es tuyo con Meliá"

Continuar en Meliá es avanzar en un viaje sin fronteras, aprovechando las oportunidades ilimitadas de crecimiento y desarrollo que nuestra familia global te ofrece. Es saber que el mundo es tuyo y que tus oportunidades de trabajar en distintos países están al alcance de tu mano, todo mientras sigues siendo parte de nuestra gran familia.

Es realizar uno de los viajes más apasionantes de tu vida, un viaje en el que la inspiración y el crecimiento personal y profesional te acompañarán en cada paso.

¿Estás listo/a para tomar las riendas de tu carrera profesional y explorar nuevas oportunidades inspiradoras dentro de Meliá?

RECUERDA: Para considerar tu candidatura, es importante que formes parte del Talent Pool de Dirección de Hotel.

Antes de presentar tu candidatura, deberás informar de tu interés por participar en el proceso de selección interno a tu responsable directo y/o Director/a de Hotel, y tu responsable de Recursos Humanos. Tu responsable jerárquico no tendrá la potestad de autorizar ni tampoco de frenar la presentación de una candidatura, pero sí deberá estar debidamente informado.

El Spa Manager es el responsable del departamento y se encarga de gestionar, mantener y mejorar los resultados financieros y de satisfacción del Spa, implementando la estrategia definida.

Implantar la oferta de servicios y producto para el Spa y asegurarse de que son implementados y ejecutados de forma correcta.

Adaptar protocolos y estándares de servicios de Spa, apoyando en la implementación y asegurándose de que el equipo conozca y entienda todos los manuales y programas y estándares departamentales.
Implementar la estrategia de ventas del Spa, según los segmentos de cliente, apoyando en la creación de campañas de marketing.
Apoyar en la búsqueda de alianzas de estratégicas con partners de la zona que estén alineados con la filosofía de la marca y que permitan dar un mayor valor al producto local ofrecido.
Negociar con proveedores siguiendo las pautas de producto establecidas.
Difundir el concepto de Spa y Wellness mediante presentaciones a grupos de interés para la captación de futuros clientes.

Investigar y desarrollar planes y programas innovadores que mantengan el Spa a la vanguardia.

Participar en eventos enfocados al Wellness y Spa, para dar a conocer el concepto y producto de Spa.
Aprobar los pedidos departamentales, llevando un control de los inventarios y costes
Buscar y analizar información sobre la competencia para mantener el posicionamiento del Spa.
Diseñar y desarrollar programas de promoción interna y externar para vender tratamientos y servicios de Spa.
Coordinar, apoyar a la implementación y analizar los pilotos que se determinen en su área.
Gestionar los procesos de cierre y reapertura por temporada del hotel.

En Meliá todos somos VIP

Grandes profesionales que hacen el día a día más fácil y excepcional. Desde el recién llegado hasta el más veterano, tod@s ell@s reúnen unas cualidades únicas e importantes que hacen que trabajar en Meliá sea una oportunidad de crecimiento constante y un pasaporte para crear tu futuro donde quieras.

Nuestra calidez, cercanía y pasión por lo que hacemos, hace que trabajar en Melia sea una experiencia inolvidable, llena de momentos emotivos y siempre con la sensación que perteneces a una gran familia en la que contamos con gente como tú, gente VIP.

En Meliá Hotels International apostamos por la igualdad de oportunidades entre mujeres y hombres en el ámbito laboral, contando con el compromiso de la dirección y con los principios contenidos en las políticas de Recursos Humanos. Asimismo, nos importa la difusión entre toda la plantilla de una cultura empresarial comprometida con la igualdad efectiva, y la sensibilización de sobre la necesidad de actuar conjunta y globalmente.

Impulsamos nuestro compromiso con la igualdad y la diversidad, evitando cualquier tipo de discriminación, especialmente, la relacionada con motivos de discapacidad, raza, religión, género o edad. Creemos que la diversidad y la inclusión entre nuestras personas trabajadoras es fundamental para nuestro éxito como compañía global.

Además, apostamos por el crecimiento sostenible de nuestro sector a través de un gran equipo humano socialmente responsable. En este sentido, nuestro lema es "Hacia un futuro sostenible, desde un presente responsable" Gracias a todos/as los colaboradores/as lo hacemos posible.

Para protegerte y evitar fraudes en los procesos de selección, te invitamos a consultar nuestras recomendaciones en la página "Protege tu candidatura".

Si quieres ser "Very Inspiring People", síguenos en:

INSTAGRAM - TIKTOK - LINKEDIN - INDEED - GLASSDOOR