After-Sales Support Technician (HVAC and Heating)

Randstad España
Randstad España
Barcelona, SpainOn-site€30,000Added 11 days agoFixed TermRemote: On Site
🇪🇸 Translated from SpanishContact center

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Do you have experience as an internal sales representative? Are you looking for a full-time job? Do you consider yourself a dynamic and organized person?
If so, this is the offer for you! Keep reading...

Within the Back Office department, you will perform the following functions:

- Reception, registration, and tracking of orders
- Receiving calls and providing telephone customer service
- Acting as a liaison between the sales representative, the customer, and the different areas of the company
- Coordinating the resolution of incidents and complaints
- Providing information and solving inquiries
- Commercial support for the communication of offers and promotions

- Experience in similar positions: internal sales, telesales, back office manager
- Knowledge or experience in the sector (HVAC, refrigeration, air conditioning, etc.)
- Native level of Spanish
- Intermediate level of Portuguese is a plus
- Organized, rigorous person with commercial skills
- Knowledge of SAP and CRM

- Full-time
- Schedule: Monday to Friday from 09:00 to 18:00
- Salary: €30,000 gross per year
- Work area: Sants
- 3-month temporary contract
- Immediate start

View original advert (Spanish)

¿Tienes experiencia como comercial interno? ¿Estás buscando un trabajo a jornada completa? ¿Te consideras una persona dinámica y organizada?
Si es así , ésta es tu oferta! Sigue leyendo...

Dentro del departamento de Back Office, realizarás las siguientes funciones:

- Recepción, registro y seguimiento de pedidos
- Recepción de llamadas, y atención telefónica a clientes
- Ejercer de enlace entre el delegado comercial, el cliente, y las diferentes áreas de la compañía
- Coordinar la resolución de incidencias y reclamaciones
- Proporcionar información y solución de consultas
- Soporte comercial, para la comunicación de ofertas y promociones

- Experiencia en posiciones similares: comercial interno, venta telefónica, gestor back office
- Conocimientos o experiencia en el sector (climatización, refrigeración, aires acondicionados, etc.)
- Nivel nativo de castellano
- Valorable nivel medio de portugués
- Persona organizada, rigurosa, con dotes comerciales
- Conocimiento de SAP y CRM

- Jornada completa
- Horario de lunes a viernes de 09h a 18h
- Salario 30.000e brutos anuales
- Zona de trabajo: Sants
- Contratación temporal 3 meses
- Incorporación inmediata

Need a visa? No sponsorship mentioned here. Browse visa jobs