Restalia is a prominent Spanish multinational group specializing in organized catering and franchising. Founded in 2000, the company manages a diverse portfolio of popular brands including 100 Montaditos, The Good Burger (TGB), Cervecería La Sureña, Panther Organic Coffee, and Pepe Taco. With over 700 points of sale across Europe, Latin America, and the United States, Restalia has established itself as a leader in the casual dining sector through its innovative business models and rapid expansion.

Headquartered in Madrid, Restalia offers a wide range of opportunities for international professionals, particularly in operations, franchise management, and retail technology. The company's focus on international growth makes it a relevant employer for those with multilingual skills and experience in global market expansion. Their corporate culture emphasizes entrepreneurship and digital transformation within the traditional hospitality industry.

Founded in 2000 with the opening of the first 100 Montaditos in Islantilla, Huelva. It has since grown into a multinational franchising giant with five distinct brands and a presence in over a dozen countries.

For international professionals

Restalia is the creator of iconic Spanish brands like 100 Montaditos, making it a cornerstone of the national hospitality industry.
The company operates in more than 13 countries, providing opportunities for professionals with international business and expansion experience.
Corporate roles are primarily based in Madrid, a major hub for international talent in Spain.
The group is heavily invested in digital transformation, frequently hiring for specialized roles in POS systems and IT infrastructure.

Systems Technician - L2

Restalia

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Are you interested in the world of catering and want to be part of a company with iconic brands and projects with a future?

Restalia is the leading group in organized catering with brands that are already part of the daily lives of thousands of people, such as 100 Montaditos, The Good Burger, La Sureña, and Pepe Taco.

We have been innovating for more than 25 years with our own model: Smart Cost, which focuses on quality, fair pricing, and proximity to the customer.

Why join us?

Because we are constantly growing, because we love working as a team, and because we believe in real professional development at all levels.

Attitude, ideas, and the desire to contribute are valued here.

📍 Location: headquarters in Pozuelo de Alarcón (Madrid).

🧩 Dynamic, multidisciplinary team with a fast pace.

🎯 Training, new challenges, and an environment that evolves with you.

We are looking for a POS Technician - L2 to join our team. If you want to be part of a project with a purpose, this could be your opportunity!

🛠️ What will you do on a daily basis?

🔹 You will manage and validate changes to menus, prices, and promotions, ensuring they are correctly reflected in production.

🔹 You will resolve POS / TPV incidents (Level 2), becoming a technical reference for daily operations.

🔹 You will coordinate directly with the POS provider, participating in the resolution of advanced errors and system improvements.

🔹 You will ensure the traceability of processes, documenting procedures and best practices in production.

🔹 You will work transversally with Marketing, Purchasing, and Legal, participating in strategic projects and launches

🛠️ What are we looking for in you?

Requirements

Experience providing technical support for POS / TPVs.
Advanced functional knowledge of the POS environment.
Ability to manage massive volumes of data (Excel, CSV).
Experience with production processes: openings, closings, transfers, deployments.

Desired Soft Skills

Attention to detail and reliability under pressure.
Empathetic communication with franchisees and providers.
Ability to prioritize critical incidents.
Teamwork with non-technical areas.

Valued assets

Experience in franchising or multinational retail.
Knowledge of reporting (Power BI).

View original advert (Spanish)

¿Te interesa el mundo de la restauración y quieres formar parte de una empresa con marcas icónicas y proyectos con futuro?

Restalia es el grupo líder en restauración organizada con marcas que ya forman parte del día a día de miles de personas como 100 Montaditos, The Good Burger, La Sureña y Pepe Taco.

Llevamos más de 25 años innovando con un modelo propio: el Smart Cost, que apuesta por la calidad, el precio justo y la cercanía al cliente.

¿Por qué unirte a nosotros?

Porque estamos en constante crecimiento, porque nos encanta trabajar en equipo y porque creemos en el desarrollo profesional real, en todos los niveles.

Aquí se valora la actitud, las ideas y las ganas de sumar.

📍 Ubicación: oficinas centrales en Pozuelo de Alarcón (Madrid).

🧩 Equipo dinámico, multidisciplinar y con mucho ritmo.

🎯 Formación, retos nuevos y un entorno que evoluciona contigo.

Estamos buscando un/a Técnico/a POS - N2 para unirse a nuestro equipo. Si te apetece formar parte de un proyecto con propósito, ¡esta puede ser tu oportunidad!

🛠️ ¿Qué harás en tu día a día?

🔹 Gestionarás y validarás cambios de cartas, precios y promociones, garantizando que se reflejen correctamente en producción.

🔹 Resolverás incidencias de TPV / POS (Nivel 2), convirtiéndote en referente técnico para la operativa diaria.

🔹 Coordinarás directamente con el proveedor del POS, participando en la resolución de errores avanzados y mejoras del sistema.

🔹 Asegurarás la trazabilidad de los procesos, documentando procedimientos y buenas prácticas en producción.

🔹 Trabajarás de forma transversal con Marketing, Compras y Jurídico, participando en proyectos estratégicos y lanzamientos

🛠️ ¿Qué buscamos en ti?

Imprescindibles

Experiencia dando soporte técnico a TPVs / POS.
Conocimiento funcional avanzado del entorno POS.
Capacidad para gestionar volúmenes masivos de datos (Excel, CSV).
Experiencia con procesos de producción: aperturas, cierres, traspasos, despliegues.

Soft Skills buscadas