Rituals is a global cosmetics and lifestyle brand specializing in home and body products inspired by ancient traditions. Founded in the Netherlands, the company has grown into a major international player in the beauty industry, operating over 1,000 stores and 3,000 shop-in-shops across dozens of countries worldwide.

In Spain, Rituals maintains a significant retail footprint with a presence in nearly every major city and high-end shopping center. Their Spanish headquarters is located in Barcelona, which serves as a hub for corporate functions like HR, marketing, and wholesale management, offering diverse opportunities for international professionals in both retail leadership and corporate operations.

Founded in 2000 by Raymond Cloosterman in Amsterdam, Rituals was the first brand to combine home and body cosmetics. It has since expanded from a single shop in Amsterdam to a global lifestyle brand with a presence in over 36 countries.

For international professionals

Dutch-founded company with a strong international culture and English often used in corporate roles.
Extensive retail network across Spain, providing opportunities in almost every major Spanish region.
The Spanish headquarters is based in Barcelona, a top destination for international expats.
Offers a mix of retail, management, and corporate office roles including HR, Marketing, and Wholesale.

Shop Manager - Sevilla- Fashion Outlet- 40 hours (New Opening)

Rituals

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Company Description

Job Description

Your primary mission as Shop Manager will be to ensure that every customer receives an excellent experience in line with the Rituals DNA and standards. Additionally, you will be responsible for executing the store's operational plan and business projects, meeting KPI performance indicators and focusing on team development.
You will be an example for your team, reporting to the Area Manager of your zone, who will be both your mentor and the person who will help you develop your career at Rituals.

What will your responsibilities be?

Oversee the daily operations of the store, ensuring correct functioning at all times.
Manage inventory strategically, ensuring stock control, product availability, and the correct execution of logistical processes.
Coordinate the reception and replenishment of merchandise, optimizing process speed and team efficiency.
Control and optimize stock performance through the analysis of indicators.
Analyze store productivity at all levels to maximize performance.
Adapt agilely to a dynamic environment, managing constant changes such as campaigns, promotions, and short-term planning events.
Drive team well-being and commitment through periodic individual sessions/follow-ups, establishing an authentic connection with the store team.
Organize team meetings to celebrate successes and reflect on development areas, translating them into concrete actions with a positive impact.
Manage conflicts and stressful situations, providing security to the team and customers, as well as agility when proposing solutions.

Requirements

Your goal will be to execute the operational plan and business objectives of the store to maximize the customer experience, team development, and KPI performance indicators.

To achieve this, you will need:

at least 5 years of experience as a store manager in the retail sector and previous experience in a shopping center/outlet
leadership and people management skills (communication, coaching, connection, inspiration)
experience in motivating and developing teams
ability to make decisions and solve problems
high analytical, organizational, prioritization, and operational capacity in stock management, product, and store planning

Additionally, all members of our team are characterized by the following traits:

ENERGETIC: Your authentic and bright personality inspires our customers.
BRAND AMBASSADOR: You live the brand to connect with the customer and your colleagues.
SERVICE MINDSET: You always make the customer a priority.

We will boost your development every step of the way and expand your leadership skills. At Rituals, you will be surrounded by dedicated, energetic, and fun colleagues where you can contribute your experience and daily inspire a team that truly "works with heart and soul".

Additional Information

View original advert (Spanish)

Descripción de la empresa

Descripción del empleo

Tu principal misión como Shop Manager será garantizar que cada cliente reciba una experiencia excelente y en línea con el ADN y estándares de Rituals. Además, serás responsable de ejecutar el plan operativo y proyectos empresariales de la tienda, cumpliendo con los indicadores de rendimiento KPI y teniendo en cuenta el desarrollo del equipo.
Serás un ejemplo para tu equipo, reportando al Area Manager de tu zona, que será a la vez tu mentor/a y la persona que te ayudará a desarrollar tu carrera en Rituals.

¿Cuáles serán tus responsabilidades?

Supervisar la operativa diaria de la tienda garantizando el correcto funcionamiento en todo momento.
Gestionar el inventario de forma estratégica, asegurando el control de stock, la disponibilidad de producto y la correcta ejecución de los procesos logísticos.
Coordinar la recepción y reposición de mercancía, optimizando la velocidad del proceso y la eficiencia del equipo.
Controlar y optimizar el rendimiento del stock mediante el análisis de indicadores.
Analizar la productividad de la tienda a todos niveles para maximizar el rendimiento.
Adaptarse con agilidad a un entorno dinámico, gestionando cambios constantes como campañas, promociones y eventos de corta planificación.
Impulsar el bienestar y el compromiso del equipo con sesiones/seguimientos individuales periódicos, estableciendo una conexión auténtica con el equipo de la tienda.
Organizar reuniones de equipo para celebrar los éxitos y reflexionar sobre las áreas de desarrollo y traducirlo a acciones concretas y de impacto positivo
Gestión de conflictos y situaciones de estrés, aportando seguridad al equipo y a los clientes, así como agilidad a la hora de proponer soluciones

Requisitos

Tu objetivo será ejecutar el plan operativo y objetivos empresariales de la tienda para maximizar la experiencia del cliente/a, el desarrollo del equipo y los indicadores de rendimiento KPI.

Y para ello, necesitarás:

al menos 5 años de experiencia como responsable de tienda en el sector retail y experiencia previa en centro comercial/outlet
liderazgo y habilidades en la gestión de personas (comunicación, coaching, conexión, inspiración)
experiencia en motivación y desarrollo de equipos
capacidad para tomar decisiones y resolver problemas
alta capacidad analítica, de organización, priorización y operativa en gestión de stock, producto y planificación de tienda

Además, todos los miembros de nuestro equipo se caracterizan por los siguientes rasgos:

ENÉRGICO: Tu personalidad auténtica y brillante inspira a nuestros clientes.
EMBAJADOR DE MARCA: vives la marca para conectar con el cliente y tus compañeros.
MENTALIDAD DE SERVICIO: Siempre pones al cliente como prioridad.

Potenciaremos tu desarrollo en cada paso del camino y ampliaremos tus habilidades de liderazgo. En Rituals estarás rodeado/a de compañeros/as dedicados/as, enérgicos/as y divertidos/as donde podrás aportar tu experiencia e inspirar diariamente a un equipo que realmente "trabaja con corazón y alma".