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Agent Check-In & Logistics (m/f/d) - Madrid Atocha

Agent Check-In & Logistics (m/f/d) - Madrid Atocha

SIXT
SIXT
Madrid, SpainOn-siteCompetitiveAdded 4 days agoEntry · 0+ yearsFixed Term🇪🇸Spanish: Fluent
🇬🇧 English RequiredCustomer serviceVehicle inspectionLogisticsFleet managementEnglishDriving license

This job was originally posted in Spanish and automatically translated to English.

Requirements

Customer Service Talent You are enthusiastic and enjoy direct contact with customers
Practical Experience and Communication Skills You bring valuable experience in sectors such as services or tourism, have a service-oriented mindset, and speak English fluently
Organization and Attention to Detail You like to work in a structured manner and possess a high level of observational skills
Flexibility You are available to work in rotating shifts, including weekends and holidays, and have a flexible approach to working hours
Driver's License You have a valid driver's license for driving vehicles

Benefits

Fixed-term contract for full-time hours
Tailored Training You will enjoy personalized training plans and professional development opportunities
Work-Life Balance You will enjoy a day off for your birthday and additional vacation days for your SIXT anniversaries
Flexible Compensation Policy You will have access to a flexible compensation program linked to private health insurance, childcare, and/or a restaurant card
Excellent Employee Benefits You will receive special discounts for your family and friends on SIXT rentals, as well as offers at hotels, Wellhub (Gympass), business schools, and various products. You will participate in team-building activities and national and international corporate events

Job Description

Company Description
Job Description

Do you have a passion for customer service and are motivated by delivering high-quality service? At SIXT, you can maximize your strengths. You will be responsible for ensuring customer satisfaction, managing our vehicle fleet, and performing various tasks at the branch and in the parking lot. You will learn everything you need to know about our vehicles with us! Enjoy attractive compensation, flexible working hours, and excellent development opportunities!

YOUR TASKS

  • Customer Experience You will create the best rental experience for our customers by providing exceptional service and resolving any questions or issues related to the vehicle.
  • Vehicle Management You will be responsible for transporting and delivering cars to our customers, ensuring that each vehicle is in the right place and in perfect condition.
  • Inspection and Registration You will conduct vehicle inspections, checking the bodywork, interior, and accessories. You will verify fuel levels and mileage, record any new damage, and take photos or videos as proof.
  • Parking Organization You will manage the organization of cars in the parking lot, ensuring efficient flow and vehicle availability.
  • Operational Support You will support back-office operational tasks, including updating the vehicle status in the SIXT database and processing additional charges.
  • Internal Coordination You will notify the cleaning and maintenance teams to prepare cars for the next rental and report any damage in the system.

YOUR PROFILE

  • Customer Service Talent You are enthusiastic and enjoy direct contact with customers.
  • Practical Experience and Communication Skills You bring valuable experience in sectors such as services or tourism, have a service-oriented mindset, and speak English fluently.
  • Organization and Attention to Detail You like to work in a structured manner and possess a high level of observational skills.
  • Flexibility You are available to work in rotating shifts, including weekends and holidays, and have a flexible approach to working hours.
  • Driver's License You have a valid driver's license for driving vehicles.

WHAT WE OFFER

  • Fixed-term contract for full-time hours
  • Tailored Training You will enjoy personalized training plans and professional development opportunities.
  • Work-Life Balance You will enjoy a day off for your birthday and additional vacation days for your SIXT anniversaries.
  • Flexible Compensation Policy You will have access to a flexible compensation program linked to private health insurance, childcare, and/or a restaurant card.
  • Excellent Employee Benefits You will receive special discounts for your family and friends on SIXT rentals, as well as offers at hotels, Wellhub (Gympass), business schools, and various products. You will participate in team-building activities and national and international corporate events.
Requirements
Additional Information

Who we are:

We are a leading global mobility services provider, with a turnover of 4.0 billion euros and approximately 9,000 employees worldwide. Our ONE mobility platform brings together our SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi and chauffeur services), and SIXT+ (vehicle subscription) products, giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 partner collaborators, and around 5 million drivers worldwide. Along with our franchise partners, we are present in more than 110 countries with 2,000 rental stations. At SIXT, customer experience and exceptional customer service are our top priority. We champion true entrepreneurship and long-term stability, aligning our business strategy with a forward-looking vision. Start with us and apply now!

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