Treatwell is Europe's leading marketplace for hair and beauty bookings, operating across more than 13 countries. The company provides a dual-sided platform consisting of a consumer-facing marketplace and a comprehensive SaaS management tool for salon owners to digitize their businesses. With a workforce of over 800 people, Treatwell has established itself as a dominant player in the beauty-tech industry, facilitating millions of appointments annually.

In Spain, Treatwell maintains its primary hub in Barcelona, which serves as a critical center for engineering, product development, and international customer operations. This makes it a highly attractive destination for international professionals, as the company culture is diverse and fast-paced. They frequently hire for roles requiring multiple languages or specialized technical skills, often using English as the primary working language for their tech and product teams.

Founded in 2008 as Wahanda in London, the company rebranded to Treatwell in 2016 following several strategic acquisitions across Europe. It has since grown into the continent's largest hair and beauty booking platform, connecting millions of users with thousands of salons.

For international professionals

Barcelona serves as a major international tech hub for the company, housing engineering, product, and data teams.
The company frequently hires for multilingual roles in customer success and sales to support its pan-European operations.
Treatwell offers a hybrid work model in Spain, providing flexibility for employees relocating to Barcelona.
English is the primary language for most technical and corporate roles, facilitating integration for non-Spanish speakers.
The office environment is highly international, featuring a diverse workforce from dozens of different nationalities.

After Sales Department Internship (After Sales support internship)

Treatwell

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

At Treatwell, we have been digitizing the beauty sector for over 10 years. We drive beauty salons to a higher, more professional level of business management. We provide a comprehensive tool through which our clients benefit from a digital calendar, cash control, and product inventory management.

We are looking for young talents who want to start their professional career at Treatwell and grow with us through our training program. To achieve this, we are launching a scholarship program with concrete actions and a professional career plan. Does that sound interesting? Keep reading!

Treatwell's Customer Success team aims to offer first job opportunities to young people through our internal training program. As an After Sales Agent, your main objective will be to provide excellent support to customers and our partners, address inquiries, and ensure overall satisfaction.

We are looking for people who can start their internship from September 2026 and work a schedule of 30 or 35 hours/week between 10:00 and 18:00.

💡 About Treatwell:

Today, we are the largest beauty booking website in Europe. We have an (expanding) team of over 800 people working together from different European countries and we collaborate with more than 50,000 partners in 13 countries, processing over 4 million bookings per month. But that's not all...

We are immersed in a revolutionary journey with a clear mission: to digitize the hairdressing and beauty sector. So, if this excites you, we might have the perfect job for you!

✨ Responsibilities:

Work hand-in-hand with our Customer Success team.
Learn internally how a modern technology company operates.
Learn to manage, analyze, and negotiate agreements with our partners, as well as activities related to customer retention.
You will learn to manage and provide solutions through our customer service channels.
We will teach you to work with one of the most powerful CRMs on the market: Salesforce.

🧑🏻💻 Our interview process:

You will apply for the position, and we will review your profile and the answers to our questionnaire.
Once completed, we will invite you to a video interview, where you will record yourself answering some questions.
Once ready and reviewed, we will invite you to a group interview at our office on Calle de Magallanes 3, Madrid (Quevedo metro)

Requirements

🔝 About you:

No previous work experience is necessary, although experience in retail and hospitality is positively valued.
You have completed studies related to our role that can bring additional value to what we do (sales, customer service, etc.) (desirable).
You are a proactive and organized person.
You are eager to learn and "take on the world."
You have a level of English that allows for both oral and written communication.
You know about or are interested in the world of customer service and satisfaction.
You have total and immediate availability, adapted to the conditions of your educational center.
You are enrolled in an educational center that allows us to sign an internship agreement (Master's or University; we will not consider candidates from vocational training cycles for this opportunity).
Internships: you have the possibility of signing an internship agreement through your University or Master's center.

Benefits

💼 We offer:

Self-care: Monthly Treatwell coupons (€40) so you can treat yourself 💅🏼
Remuneration: You will earn between €500-700 per month, depending on the agreement with the educational center and the working hours 🤑
Working hours: adapted to your academic schedule, between 9:00 and 18:00 🕜
Real impact: You will have the opportunity to learn by working with customers on real projects, generating results for our business 📈
Dynamic environment: You will be part of a young and motivated team where there is always room for new ideas 💡 and with whom you will have social events in the office 🎉
Snacks: Fruit and coffee in the office every day 🍎
Location: Office in the center of Madrid (Quevedo) 🇪🇸
Training time: internship contract of 3-6 months (depending on the agreement with the educational center) 📃

⚖️ Equal Opportunities

We are committed to promoting a diverse, inclusive, and equitable workplace and are proud to be an equal opportunity employer. All qualified individuals will be considered regardless of their status.

View original advert (Spanish)

En Treatwell llevamos más de 10 años digitalizando el sector de la belleza. Impulsamos a los salones de belleza a un nivel superior de gestión de negocio mucho más profesional. Contamos con una herramienta muy completa por la cual nuestros clientes se benefician de agenda digital, control de caja y gestión de inventario de productos.

Buscamos jóvenes talentos que quieran iniciar su carrera profesional en Treatwell y crecer con nosotros a través de nuestro programa formativo. Para ello, lanzamos un programa de becas con acciones concretas y un plan de carrera laboral. ¿Te suena interesante? ¡Continúa leyendo!

El equipo de Customer Success de Treatwell tiene el objetivo de ofrecer primeras oportunidades laborales a los jóvenes a través de nuestro programa formativo interno. Como Agente de Postventa, tu objetivo principal será brindar un excelente soporte a los clientes y a nuestros partners/socios, abordar consultas y garantizar la satisfacción general.

Buscamos personas que puedan empezar sus prácticas a partir de Septiembre de 2026 y trabajar en horario de 30 o 35 horas/semana entre las 10:00 y las 18:00h.

💡 Sobre Treatwell:

A día de hoy, somos la web de reservas de belleza más grande de Europa. Contamos con un equipo (en expansión) de más de 800 personas que trabajan juntas desde diferentes países europeos y colaboramos con más de 50.000 socios en 13 países, procesando más de 4 millones de reservas al mes. Pero esto no es todo...

Nos encontramos inmersos en un viaje revolucionario con una clara misión: digitalizar el sector de la peluquería y la belleza. Así que, si esto te entusiasma, puede que tengamos el trabajo perfecto para ti!

✨ Responsabilidades:

Trabajar mano a mano con nuestro equipo de Customer Success.
Aprender a nivel interno cómo funciona una empresa tecnológica actual.
Aprender a gestionar, analizar y negociar acuerdos con nuestros socios, además de actividades con la retención de clientes.
Aprenderás a gestionar y dar soluciones a través de nuestros canales de atención al cliente.
Te enseñaremos a trabajar con uno de los CRM más potentes del mercado: Salesforce.

🧑🏻💻 Nuestro proceso de entrevistas:

Aplicarás a la oferta y nosotros revisaremos tu perfil y las respuestas a nuestro cuestionario.
Una vez hecho, te invitaremos a una video entrevista, en la que tendrás que grabarte respondiendo algunas preguntas.
Una vez listo y revisado, te invitaremos a una entrevista grupal en nuestra oficina en la Calle de Magallanes 3, Madrid (metro Quevedo)

Requirements

🔝 Sobre ti:

No es necesaria experiencia laboral previa, aunque se valora positivamente la experiencia en retail y restauración.
Has cursado estudios relacionados con nuestro rol que puedan aportar un valor adicional a lo que hacemos (ventas, atención al cliente, etc) (deseable).
Eres una persona proactiva y organizada.
Tienes ganas de aprender y de "comerte el mundo".
Tienes un nivel de inglés que te permite una comunicación tanto oral como escrita.
Conoces o te interesa el mundo de la atención y satisfacción al cliente.
Tienes disponibilidad total e inmediata, adaptada a las condiciones del centro de estudios.
Estás apuntado/a a un centro de estudios que nos permite firmar un convenio de prácticas (máster o universidad, no valoraremos candidatos de ciclos de FP en esta oportunidad).
Prácticas: tienes posibilidades de firmar un convenio de prácticas a través de tu centro de estudios Universitarios o máster.

Benefits

💼 Te ofrecemos:

Autocuidado: Cupones mensuales de Treatwell (40€) para que puedas darte un capricho 💅🏼
Remuneración: Ganarás entre 500-700€ al mes, dependiendo del convenio con el centro de estudios y las horas de trabajo 🤑
Horarios de trabajo: adaptados a tu jornada académica, entre las 9:00h y las 18:00h 🕜
Impacto real: Tendrás la oportunidad de aprender trabajando con clientes en proyectos reales, generando resultados en nuestro negocio 📈
Ambiente dinámico: Formarás parte de un equipo joven y motivado donde siempre hay espacio para nuevas ideas 💡 y con el que tendrás eventos sociales en la oficina 🎉
Snacks: Frutas y café en la oficina cada día 🍎
Ubicación: Oficina en el centro de Madrid (Quevedo) 🇪🇸
Tiempo de formación: contrato de prácticas de 3-6 meses (dependiendo del convenio con el centro de estudios) 📃

⚖️ Igualdad de oportunidades

Nos comprometemos a promover un lugar de trabajo diverso, inclusivo y equitativo y estamos orgullosos de ser una empresa que brinda igualdad de oportunidades. Todas las personas que cumplan con los requisitos serán tomadas en cuenta independientemente de su condición.