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Creative Community Manager

We Are Social·Madrid, Spain

What they offer

  • Fixed-term contract

    Per the ad.

  • Hybrid

    Office and home days — the ad has the split.

What they ask for

  • Have the right to work in Spain

    We Are Social doesn't mention sponsorship in the ad.

  • Work in English

    English is required, per the ad.

  • Be near Madrid for hybrid days

    No relocation package mentioned.

  • Have 3+ years of experience

    Mid-level role.

Pulled from the advert automatically — the full ad is what counts.

Added 20 days ago
Read the full advert

About the role

At We Are Social Madrid we are looking for a Community Manager for several of our accounts.

We need someone passionate about communities. We are looking for someone who enjoys planning calendars with precision, listening to (or rather reading) the audience, managing comments quickly and creatively, and turning them into creative and/or reactive opportunities for brands. And who, eventually, is not afraid to get out there and generate their own content!

If your natural habitat is direct conversation on social media and you have a fine radar for the tone of voice of each channel, this is your opportunity!

What you'll do

  • Creating content calendars. Eventually, you may need to get out there to generate content.  
  • Coordinating, scheduling, and ensuring the correct publication of content on the different platforms (Instagram, TikTok, X, LinkedIn, YouTube, etc.).
  • Becoming the voice of the brand on social media, fostering engagement and generating native, fresh, and real-time interactions.
  • Answering questions, managing direct messages, and moderating comments with empathy, speed, and within the established tone for each account.
  • Constantly monitoring what is said about the brand, detecting creative opportunities, managing potential crisis situations, and reporting relevant insights about user sentiment.
  • Working hand in hand with the Accounts and Creative teams to relay direct community feedback and optimize the publication strategy.

What we're looking for

  • Previous experience of at least 3 years, specifically focused on community management, moderation, and content planning in an agency or brand.
  • Impeccable grammar, and the ability to adapt your words to the brand's tone to respond from a witty comment on TikTok to a user's question.
  • Fluency with publishing, scheduling, and social media management platforms (Hootsuite, Sprout Social, Sprinklr, or similar).
  • Composure, diplomacy, and judgment to handle complaints, delicate comments, or potential reputation situations.
  • Ability to manage complex publication calendars, meet deadlines, and maintain order during peak activity.
  • Constant curiosity about the language of social media, the memes of the moment, and how users interact on each platform.

Languages

  • High level of English.

What you'll get

At We Are Social we take this seriously. To comply with the European Salary Transparency Directive, we will contact you before the interview to provide you with detailed information about the salary range and the collective bargaining agreement applicable to this position. We want you to have all the information from the very beginning!

🖥️ Hybrid work format. 

🏠 Monthly allowance to cover expenses associated with remote work.

🏝️ Work from wherever you want during Easter, July, August, and Christmas.

🌏 Possibility of teleworking up to 10 days a year from any office in the network.

😎 22 vacation days, plus 3 additional days during Easter, 3 or 4 during Christmas, and your birthday off.

🥗 🚍 Monthly allowance to cover food, transport, health insurance, and/or childcare expenses.

💸 Flexible compensation

🤸🏽‍♂️ Access to a wide network of gyms and physiotherapy and therapy services thanks to Wellhub (Gympass). Access to apps focused on nutrition, sleep, meditation, etc.

📚 Continuous and personalized training.

💭 English classes

How you'll work

This is a temporary position of 6 months under the modality of a contract due to production circumstances, with the possibility of conversion to permanent.

Additional information

We believe that Diversity and Inclusion at all levels are crucial for creative innovation, which is why we are actively building a culture where everyone has the same opportunities to develop.

A culture where people have the tools they need to be their best version and to focus on creating work that defines their professional career. To achieve this, we foster a free environment where diversity of ideas and honesty are respected, and where different perspectives help us improve.

If you need any support or adjustment during the selection process, please let us know via email at [email protected]

If you want to know more about us, you can visit our website or our social media.

This job was automatically translated to English, .

About the company

We Are Social

We Are Social

Marketing

View company profile
International company
1300 employees
Spain HQ: Madrid

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