ACCIONA is a global leader in sustainable infrastructure and renewable energy solutions, operating across more than 40 countries. The company focuses on providing innovative solutions for water management, renewable energy production, and large-scale construction projects, positioning itself as a key player in the global transition to a low-carbon economy. With a workforce of over 50,000 employees, it is one of Spain's most prominent multinational corporations and is listed on the IBEX 35 index.

Headquartered in Madrid, ACCIONA offers extensive opportunities for international professionals, particularly in engineering, project management, and sustainability. The company fosters a diverse and inclusive work environment, frequently recruiting global talent for its complex international projects managed from Spain. Its commitment to innovation and sustainability makes it a top choice for professionals looking to build a career in the green energy and infrastructure sectors.

Formed in 1997 through the merger of Entrecanales y Távora and MZOV, companies with roots dating back to the mid-19th century. It has since evolved from a traditional construction firm into a global leader in sustainability and renewable energy.

Beca Postventa - Soporte Técnico

ACCIONA

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

We are a global leader in the development of regenerative infrastructure that creates a positive impact on society. Our workforce of over 65,000 professionals, operating in more than 40 countries across five continents, contributes to our mission of designing a better planet. We are looking for people who want to make a difference, promote sustainable development, and find solutions to the world's greatest challenges, including climate change, overpopulation, and water scarcity. Join us in the search for solutions to achieve a sustainable future.

In the ACCIONA Scholarship Program you will be part of teams that will involve you in projects from day one, accompanied by experts who will help you develop your skills and participate in the day-to-day operations of a global company.

Job description

The objective of this position is to support our technicians in resolving incidents, diagnosing and following up on cases, contributing to ensuring excellent service for our network of distributors and end customers.

MAIN FUNCTIONS AND RESPONSIBILITIES :

Support the technical team in managing queries and incidents received from distributors and customers.
Collaborate in the diagnosis and analysis of technical problems in electric vehicles.
Participate in the documentation of procedures and technical solutions for recurring cases.
Help prepare technical materials and guides to facilitate remote and on-site support.
Provide support in organizing on-site technical assistance visits when necessary.
Learn and collaborate in the continuous improvement of technical assistance processes.

Candidate requirements

REQUIRED PROFILE :

Formal education : Vocational training student in Automotive, Electromechanics or related fields.
Non-formal/Complementary training : Basic knowledge of vehicle mechanics and electrical systems. Basic computer skills (Excel, Word). Interest in electric vehicle mechanics and technical assistance.
Experience : Previous experience in automotive/after-sales department will be highly valued.
Other : Proactive attitude, curiosity, and a willingness to learn in a real-world technical environment. Adaptability and quick learning ability in a dynamic environment.

What do we expect from you?

We are looking for high-potential individuals with strong teamwork skills and a drive to grow within an international company. If you believe this describes you and you're looking to boost your future in a career that makes a positive impact on the planet, you've come to the right place... we want you on our team!

We are a company that values diversity as a source of talent, and therefore we work to foster an inclusive environment that promotes respect, belonging, and commitment so that everyone can participate with equal opportunities. We invite everyone to apply, regardless of their background, circumstances, experience, or status. ACCIONA has received the Top Employer certification for 2021, 2022, 2023, and 2024, recognizing the company as one of the best companies to work for in Spain.

View original advert (Spanish)

Somos una compañía global, líder en el desarrollo de infraestructuras regenerativas que generan un impacto positivo en la sociedad. Nuestra plantilla, formada por más de 65.000 profesionales y presente en más de 40 países de los cinco continentes, contribuye a nuestra misión de diseñar un planeta mejor. Buscamos personas que quieran marcar la diferencia, promover el desarrollo sostenible y encontrar soluciones a los mayores desafíos globales, incluidos el cambio climático, la sobrepoblación y la escasez hídrica. Únete a nosotros en la búsqueda de soluciones para lograr un futuro sostenible.

En el Programa de Becas de ACCIONA formarás parte de equipos que te involucrarán en proyectos desde el primer día, acompañado por expertos que te ayudarán a desarrollar tus capacidades y participar en el día a día de una empresa global.

Descripción del puesto

El objetivo de esta posición es apoyar a nuestros técnicos en la resolución de incidencias, diagnóstico y seguimiento de casos, contribuyendo a garantizar un servicio de excelencia para nuestra red de distribuidores y clientes finales.

PRINCIPALES FUNCIONES Y RESPONSABILIDADES:

Apoyar al equipo técnico en la gestión de consultas y incidencias recibidas de distribuidores y clientes.
Colaborar en el diagnóstico y análisis de problemas técnicos en vehículos eléctricos.
Participar en la documentación de procedimientos y soluciones técnicas para casos recurrentes.
Ayudar a preparar materiales técnicos y guías para facilitar el soporte remoto y presencial.
Dar soporte en la organización de visitas de asistencia técnica in situ cuando sea necesario.
Aprender y colaborar en la mejora continua de los procesos de asistencia técnica.

Requisitos del candidato

PERFIL REQUERIDO:

Formación reglada: Estudiante de FP de Automoción, Electromecánica o afines.
Formación no reglada / Complementaria: Conocimientos básicos de mecánica y sistemas eléctricos del vehículo. Manejo básico de herramientas informáticas (Excel, Word). Interés por la mecánica de vehículos eléctricos y por el área de asistencia técnica.
Experiencia: Se valorará muy positivamente experiencia previa en automoción / departamento de postventa.
Otros: Actitud proactiva, curiosidad y ganas de aprender en un entorno técnico real. Capacidad de adaptación y aprendizaje rápido en un entorno dinámico.

¿Qué esperamos de ti?