Accor is a world-leading hospitality group with a vast portfolio of over 5,000 properties across 110 countries, ranging from luxury brands like Fairmont and Sofitel to economy staples like ibis. As a global leader in the travel and lifestyle sector, the company operates a massive network of hotels, resorts, and residences, supported by a workforce of nearly 300,000 employees worldwide.

In Spain, Accor has a robust presence with a significant number of hotels in key hubs such as Madrid, Barcelona, and the Balearic Islands. The company is highly relevant for international professionals due to its structured internal mobility programs and its "Heartist" culture, which emphasizes diversity and professional growth. Their Spanish operations frequently seek multilingual talent for both corporate roles and high-end guest services in their luxury and lifestyle segments.

Accor was founded in 1967 by Paul Dubrule and Gérard Pélisson with the opening of the first Novotel hotel in Lille, France. Over the decades, it grew into Europe's largest hotel group through strategic acquisitions of brands like Sofitel, Motel 6, and Fairmont Raffles Hotels International.

Pool Attendant

Accor

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Company Description

Fairmont La Hacienda will offer guests one of the most exclusive resorts in southern Spain.

Situated on the San Roque coast, in a unique and privileged enclave near Sotogrande, it features a luxurious 5-star hotel and branded residences, showcasing breathtaking sea views.

Guests at Fairmont La Hacienda will indulge in a luxury resort experience with access to pools, a spa, fitness facilities, a grand ballroom, and flexible meeting spaces.

Surrounded by two of southern Europe's most renowned golf courses, the hotel provides an exclusive retreat for golf enthusiasts, beach lovers, and discerning travelers.

Job Description

FUNCTIONAL DESCRIPTION

The Pool Attendant ensures the supervision, cleanliness, and proper functioning of the pool, while simultaneously ensuring the safety and comfort of guests in a high-end environment.

Main Responsibilities

Customer Care and Service

· Greet guests in the pool area.

· Prepare sun loungers, towels, and comfort equipment.

· Respond to guest requests with courtesy and professionalism.

· Guarantee an experience consistent with hotel standards.

Safety and Supervision

· Constantly supervise the pool area.

· Ensure compliance with safety and hygiene regulations.

· Intervene in case of risky behavior or emergency.

· Report any anomalies or incidents.

Maintenance and Cleaning

· Maintain the cleanliness of the pool surroundings.

· Clean sun loungers, towels, and common areas.

· Verify the general condition of the pool and its equipment.

· Collaborate with the technical team when necessary.

Organization and Logistics

· Manage the daily preparation of the pool area and its closing for the following day.

· Replenish towels and consumable materials.

· Change pool covers as necessary.

· Arrange sun loungers for guest comfort and reset them to the original layout at the end of the day.

· Ensure order and tidiness at the end of the shift.

· Report all lost and found items of the day to the Housekeeping department following the established protocol.

Accor is proud to be an equal opportunity employer EOE/M/F/V/D.

Please note that this job description is not designed to cover or contain a complete list of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without prior notice.

Requirements

Qualifications

· Previous experience in hospitality or recreational activities is valued.

· Good physical condition.

· Service orientation and customer care.

· Ability to work outdoors and as part of a team.

· Vigilance and sense of responsibility.

· Good personal presentation.

Personal Qualities

· Observational skills.

· Discipline and rigor.

· Courtesy and patience.

· Dynamism.

· "Heartist" spirit and customer orientation.

Physical Demands

· Ability to remain standing and moving through the hotel for a significant part of the workday in an outdoor environment.

· Ability to move sun loungers, umbrellas, and their bases.

· Perform other reasonable work tasks as requested.

Required Education and Experience

· Compulsory Secondary Education (ESO)

· B1 English mandatory; additional languages are valued.

· Criminal record report without incidents.

Additional Information

Our Values

Respect:
We value the needs, ideas, and individuality of others. We treat everyone with fairness and dignity.

Belonging:
We celebrate our differences. We support one another and always stand together.

Integrity:
We build trust through mutual respect and authenticity.

Empowerment:
We have the power to take initiative and anticipate moments that create unforgettable experiences.

Excellence:
We build genuine connections and cherish every opportunity to make those around us feel special.

Diversity and Inclusion

Committed to creating an inclusive environment where diverse talents thrive, we welcome candidates from all backgrounds to join our team.

Employee Benefits

Join our team and enjoy a range of exclusive colleague benefits, including complimentary upgrades, extended stays, discounted stays at Accor , Fairmont and Raffles properties, special discounts on dining and wellness services, and additional luxuries to enhance your experience.
We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

View original advert (Spanish)

Descripción de la empresa

Fairmont La Hacienda will offer guests one of the most exclusive resorts in southern Spain.

Situated on the San Roque coast, in a unique and privileged enclave near Sotogrande, it features a luxurious 5-star hotel and branded residences, showcasing breathtaking sea views.

Guests at Fairmont La Hacienda will indulge in a luxury resort experience with access to pools, a spa, fitness facilities, a grand ballroom, and flexible meeting spaces.

Surrounded by two of southern Europe's most renowned golf courses, the hotel provides an exclusive retreat for golf enthusiasts, beach lovers, and discerning travelers.

Descripción del empleo

DESCRIPCIÓN DE FUNCIONES

El Asistente de Piscina garantiza la supervisión, la limpieza y el buen funcionamiento de la piscina, asegurando al mismo tiempo la seguridad y el confort de los clientes en un entorno de alta gama.

Responsabilidades principales

Atención y servicio al cliente

· Recibir a los clientes en la zona de la piscina.

· Preparar las tumbonas, toallas y equipos de confort.

· Responder a las solicitudes de los clientes con cortesía y profesionalismo.

· Garantizar una experiencia acorde con los estándares del hotel.

Seguridad y supervision

· Supervisar constantemente la zona de la piscina.

· Velar por el cumplimiento de las normas de seguridad e higiene.

· Intervenir en caso de comportamiento de riesgo o emergencia.

· Reportar cualquier anomalía o incidente.

Mantenimiento y limpieza

· Mantener la limpieza de los alrededores de la piscina.

· Limpiar las tumbonas, toallas y áreas comunes.

· Verificar el estado general de la piscina y de sus equipos.

· Colaborar con el equipo técnico cuando sea necesario.

Organización y logística

· Gestionar la preparación diaria de la zona de la piscina, y el cierre de la misma para el dia siguiente.

· Reponer toallas y materiales consumibles.

· Intercambiar las fundas de la piscina según sea necesario.

· colocación de las tumbonas para comodidad del huésped, y recolocación para volver a montaje original a final del día.

· Asegurar el orden y recogida al final de la jornada.

· Reportar al departamento de Pisos todos los objetos perdidos del día siguiendo el protocolo establecido.

Accor se enorgullece de ser un empleador que ofrece igualdad de oportunidades EOE/M/F/V/D.

Tenga en cuenta que esta descripción del trabajo no está diseñada para cubrir o contener una lista completa de actividades, deberes o responsabilidades que se requieren del empleado para este trabajo. Los deberes, responsabilidades y actividades pueden cambiar en cualquier momento con o sin previo aviso.

Requisitos

Cualificaciones

· Se valora experiencia previa en hotelería o actividades recreativas.

· Buena condición física.

· Orientación al servicio y atención al cliente.

· Capacidad para trabajar al aire libre y en equipo.

· Vigilancia y sentido de la responsabilidad.

· Buena presentación personal.

Cualidades personales

· Capacidad de observación.

· Disciplina y rigor.

· Cortesía y paciencia.