Accor is a world-leading hospitality group with a vast portfolio of over 5,000 properties across 110 countries, ranging from luxury brands like Fairmont and Sofitel to economy staples like ibis. As a global leader in the travel and lifestyle sector, the company operates a massive network of hotels, resorts, and residences, supported by a workforce of nearly 300,000 employees worldwide.

In Spain, Accor has a robust presence with a significant number of hotels in key hubs such as Madrid, Barcelona, and the Balearic Islands. The company is highly relevant for international professionals due to its structured internal mobility programs and its "Heartist" culture, which emphasizes diversity and professional growth. Their Spanish operations frequently seek multilingual talent for both corporate roles and high-end guest services in their luxury and lifestyle segments.

Accor was founded in 1967 by Paul Dubrule and Gérard Pélisson with the opening of the first Novotel hotel in Lille, France. Over the decades, it grew into Europe's largest hotel group through strategic acquisitions of brands like Sofitel, Motel 6, and Fairmont Raffles Hotels International.

Housekeeping Supervisor

Accor

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Company Description

About us: We are looking for a highly motivated professional to join our cleaning team as a Housekeeping Supervisor.

Join us to enjoy a unique opportunity to work with two unique hotel brands located on the idyllic beach of Cala Llonga, in Ibiza.

Mondrian Ibiza is an elegant wonderland with 154 rooms and designer public spaces, including a spacious terrace with bay views.

Hyde Ibiza is a paradise for food lovers, inspired by festivals and a showcase for music and nightlife; it has 401 rooms with natural textures and artisanal touches. Together, the hotels feature 7 restaurants and bars, ranging from premium sushi to Balearic sea-to-table cuisine.

Job Description

What do we expect from you?

Under the supervision of the Housekeeping Assistant Manager and the Housekeeping Director, you will be responsible for the cleaning and maintenance of rooms; your role will be essential in ensuring a clean, tidy, and welcoming environment for guests.

What will your day-to-day be like?

· Coordinate and supervise the daily activities of the cleaning staff.

· Maintain high standards of cleanliness and presentation in all areas of the hotel.

· Perform regular inspections of rooms and common areas.

· Supervise and manage the inventory of cleaning supplies, placing orders as necessary.

· Collaborate with other departments, such as reception and maintenance, to ensure a cohesive hotel operation.

· Handle guest complaints and requests related to cleanliness and room condition.

· Maintain accurate records and documentation of daily activities, including room status and any identified issues.

· Properly manage waste generated during the preparation of rooms and common areas.

Requirements

· Previous experience in cleaning or housekeeping roles, with at least two years of supervisory experience.

· Familiarity with cleaning practices and standards in the hotel industry.

· Knowledge of cleaning products and effective techniques.

· Strong leadership skills and the ability to lead and motivate a cleaning team.

· Clear and effective communication skills, both for interacting with staff and addressing guest concerns.

Additional Information

What awaits you?

· A competitive package and many development opportunities.

· Contract type: Permanent seasonal (Fijo discontinuo).

· Join an innovative and fast-growing international group committed not only to building new hotels, but to building a global brand.

· The opportunity to challenge the norm and work in a creative and rewarding environment.

· Be part of a team passionate about creating great hotel experiences and building a brand portfolio.

· Lunch is served daily in the Staff Restaurant.

· Great discounts at all Ennismore hotels and special discounts at numerous businesses on the island.

· Many opportunities to progress and grow as part of a global family of brands.

· Regular team meetings, from our team activities to our end-of-season super party;

We work hard, but we know how to have fun!

At Mondrian & Hyde Ibiza, we promote equal opportunities for all people, regardless of gender, identity, age, sexual orientation, origin, disability, or religion. We encourage diversity and inclusion, building an environment where every person feels valued and respected.

View original advert (Spanish)

Descripción de la empresa

Sobre nosotros Nos encontramos en la búsqueda de un profesional altamente motivado para unirse a nuestro equipo de limpieza como Housekeeping Supervisor/a.

Únete a nosotros para disfrutar de una oportunidad única de trabajar con dos marcas hoteleras únicas, que llegan a la idílica playa de Cala Llonga, en Ibiza.

Mondrian Ibiza es un elegante país de las maravillas con 154 habitaciones y espacios públicos de diseño, incluyendo una amplia terraza con vistas a la bahía.

Hyde Ibiza es un paraíso para los amantes de la gastronomía, inspirado en los festivales y un escaparate para la música y la vida nocturna; Tiene 401 habitaciones con texturas naturales y toques artesanales. Juntos, los hoteles suman 7 restaurantes y bares; Desde sushi de primera calidad hasta cocina balear del mar a la mesa.

Descripción del empleo

¿Qué esperamos de ti?

Bajo la supervisión del/la Housekeeping assistant manager y el/ director/a de Housekeeping te harás cargo de la limpieza y mantenimiento de habitaciones, tu rol será esencial para garantizar un entorno limpio, ordenado y acogedor para los huéspedes.

¿Cómo será tu día a día?

·Coordinar y supervisar las actividades diarias del personal de limpieza.

·Mantener altos estándares de limpieza y presentación en todas las áreas del hotel.

·Realizar inspecciones regulares de habitaciones y áreas comunes.

·Supervisar y gestionar el inventario de suministros de limpieza, realizando pedidos según sea necesario.

·Colaborar con otros departamentos, como recepción y mantenimiento, para garantizar una operación hotelera cohesionada.

·Manejar quejas y solicitudes de las huéspedes relacionadas con la limpieza y el estado de las habitaciones.

·Mantener registros y documentación precisa de las actividades diarias, incluyendo el estado de las habitaciones y cualquier problema identificado.

·Gestionar de manera adecuada los residuos generados durante la preparación de habitaciones y áreas comunes.

Requisitos

·Experiencia previa en roles de limpieza o housekeeping, con al menos dos años de experiencia en supervisión.

·Familiaridad con las prácticas y estándares de limpieza en la industria hotelera.

·Conocimiento de productos de limpieza y técnicas eficaces.

·Habilidades sólidas de liderazgo y capacidad para dirigir y motivar a un equipo de limpieza

·Habilidades de comunicación claras y efectivas, tanto para interactuar con el personal como para abordar inquietudes de los huéspedes.

Información adicional

¿Qué te espera?

·Un paquete competitivo y muchas oportunidades de desarrollo.

·Tipo de contrato: Fijo discontinuo.

·Únete a un grupo internacional innovador y de rápido crecimiento que se ha comprometido no sólo a construir nuevos hoteles, sino a construir una marca global.

·La oportunidad de desafiar la norma y trabajar en un entorno creativo y gratificante.

·Formar parte de un equipo al que le apasiona crear grandes experiencias hoteleras y construir una cartera de marcas.

·En el Restaurante Interno se sirve almuerzo todos los días.

·Grandes descuentos en todos los hoteles de Ennismore y descuentos especiales en numerosas empresas de la isla.

·Muchas oportunidades para progresar y cambiar como parte de una familia global de marcas.

· Reuniones de equipo periódicas, desde nuestras actividades de equipo, hasta nuestra super fiesta fin de temporada;