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Customer Care & Operational Support (Hybrid Profile)

Adecco España·Esplugues de Llobregat, Spain

What they offer

  • €12 an hour

    Gross, as stated in the ad.

  • Fixed-term contract

    Full-time hours.

What they ask for

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work in English

    English is required, per the ad.

  • Work on-site in Esplugues de Llobregat

    No relocation package mentioned.

Pulled from the advert automatically — the full ad is what counts.

Added 26 days ago
Read the full advert

About the role

Job Opening: Customer Care & Operational Support (Hybrid Profile)Are you a professional with experience in customer care and looking to complement your profile with operational tasks? This opportunity is for you!

We are looking for a customer-oriented, resourceful, and organized person, where Customer Care will be the main focus of the position, combined with warehouse support functions.

What will your mission be?You will be a key piece in ensuring an excellent customer experience, managing incidents, orders, and international communication, while providing operational support to the business.

What you'll do

Job Functions - Customer Care (50% of the workday, priority)- Customer service and support (inquiries, follow-up, and resolution).

  • Managing incidents and complaints, ensuring an agile and effective response.
  • Order tracking and coordination with the different departments.
  • Daily communication with the headquarters in Germany (in English).
  • Data updating and administrative management related to the customer.
  • Ensuring a positive customer experience in every interaction.

Operational Support / Warehouse (50% of the workday)- Picking and order preparation.

  • Support with internal tasks and errands.
  • Data entry into the system.
  • Basic administrative support.

What we're looking for

Requirements- Intermediate English level (essential) for communication with the international headquarters.

  • Experience or a clear orientation towards Customer Care.
  • Organized profile with the ability to manage multiple tasks.
  • Good communication skills, empathy, and a proactive attitude.
  • Ability to combine administrative and operational tasks.

What you'll get

Conditions- Salary: €11.83 gross/hour

  • Temporary contract through Adecco
  • Ideal for profiles looking to develop a career in customer care without losing touch with the operational side of the business.

How you'll work

Schedule- Monday to Thursday: 8:00 AM to 5:30 PM

  • Friday: Continuous workday (shorter day)

Additional information

At Adecco, we believe in equal opportunities and we are committed to Talent Without Labels.

This job was automatically translated to English, .

About the company

Adecco España

Adecco España

Staffing

View company profile
International company

Adecco España is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.

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