B2 level of English.
Previous experience in the insurance sector, at an Insurance Company or Broker, in both motor and non-motor lines.
Experience in customer or intermediary service, especially in Front Office and/or Back Office areas.
Clear orientation toward the customer and the intermediary.
Orientation toward quality, detail, and continuous improvement.

What will you do at Allianz?
You will be part of the Individual Business Support Office, a key area focused on providing the best service to our intermediaries, standing out for agility, quality, and resolution capacity.
Your main functions include:

• Resolving tasks related to policy administration, including:
  • Quoting and issuing replacements.
  • Cancellations, suspensions, and financial and non-financial supplements.
• Managing primarily motor products (cars, vans, commercial vehicles, and motorcycles) and personal lines (home and community).
• Assisting intermediaries through digital channels, such as WhatsApp, ensuring an agile and quality experience.

What does Allianz need from you?

• B2 level of English.
• Previous experience in the insurance sector, at an Insurance Company or Broker, in both motor and non-motor lines.
• Experience in customer or intermediary service, especially in Front Office and/or Back Office areas.
• Clear orientation toward the customer and the intermediary.
• Orientation toward quality, detail, and continuous improvement.

What does Allianz offer you?
Being part of the Allianz family gives you access to exclusive discounts just for being part of the team.
Taking care of you and your loved ones is our priority; therefore, you can contract your insurance at special prices for you and your family.
Take advantage of the benefits of being an employee and invest in Allianz shares with preferential conditions.
Integral well-being. How? With a compensation for meals and remote work throughout the territory and high-quality menus in the BCN and MAD buildings. Additionally, we have sports clubs and the most anticipated sporting event every 4 years: our worldwide Olympics every 4 years.
Flexibility! You organize your time with flexible schedules.
You work in a hybrid model with offices designed for collaboration and feeling good.
You will have our own internal ChatGPT at your disposal.
You have access to continuous training and the You Learn, We Pay program: you choose, we accompany you.
Take care of your well-being with Wellhub (app to keep you active).
A healthy break? You have free fruit and snacks in the office.
Feel like changing countries? You can work from abroad up to 25 days a year.
If you are looking for an opportunity to grow, feel valued, and live in balance, Allianz is for you.

Did you know that we have additional benefits for employees with disabilities and/or those who have a direct relative with a disability?
In addition to free support during the certificate management process and more leave hours, if you are the one with a disability and provide accreditation, you will receive €1,500 in your first paycheck.

100448 | Customer Service and Claims Services | Junior | Non-Executive | Allianz Spain | Full-time | Temporary

The Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer.

We are united by a shared commitment: putting our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and safe to explore, grow, and shape a better future for our customers and for the world around us.

At Allianz, we champion unity: we believe that a united world is a more prosperous world and we are dedicated to constantly advocating for equal opportunities for all. The foundation of this is our inclusive workplace, where people and performance matter, and where integrity, fairness, inclusion, and trust are at the heart of our culture.

Therefore, we welcome applications regardless of ethnicity or cultural origin, age, gender, nationality, religion, social class, disability, or sexual orientation, or any other characteristic protected under applicable local laws and regulations.

Join us. Let's care for tomorrow.