Customer Support Specialist (English & German)
Alphanumeric Systems1mo ago
This role provides customer engagement and commercial support for a major pharmaceutical company.
Remote from SpainNo Spanish needed
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Alphanumeric Systems
Alphanumeric Systems is a global provider of customer experience and business process outsourcing solutions, headquartered in Raleigh, North Carolina, USA.
2 open
- Locations
- Spain only
- Work style
- All remote
- Level
- Junior (1–2 yrs) for 2 of 2
2 jobs
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Customer Support Specialist (English, German, French)
Alphanumeric Systems1mo ago
This role provides commercial and logistics customer support for a major pharmaceutical company. You will handle inquiries via call, chat, and email while documenting quality complaints.
Remote from SpainNo Spanish needed
About the company
Alphanumeric Systems is a global provider of customer experience and business process outsourcing solutions, headquartered in Raleigh, North Carolina, USA. The company specializes in delivering multilingual customer support, technical assistance, and back-office services to clients across various industries, including technology, healthcare, and consumer goods. With a focus on remote and flexible work models, Alphanumeric Systems operates as a mid-sized player in the BPO and customer service sector, serving international clients with a distributed workforce.
In Spain, Alphanumeric Systems hires remote customer support specialists who are based in the country, offering fully remote roles that require fluency in English, German, and sometimes French. The company's Spain presence is primarily remote, with no physical office locations publicly listed. For international professionals, Alphanumeric Systems provides an opportunity to work for a US-based company while living in Spain, with a strong emphasis on language skills and customer service excellence. The work culture is centered on remote collaboration, flexibility, and serving global clients, making it a viable option for multilingual professionals seeking remote work in Spain.
For International Professionals
- All current Spain-based roles are fully remote, allowing flexibility to live anywhere in Spain.
- Mandatory language requirements include English and German, with French required for some positions, making it ideal for multilingual professionals.
- The company is US-based, offering the opportunity to work for an American employer while residing in Spain.
- Roles are customer support focused, with no prior relocation assistance mentioned, so candidates should plan their own move to Spain.
- The company has a long history since 1979, indicating stability and experience in the BPO industry.
Company History
Alphanumeric Systems was founded in 1979 in Raleigh, North Carolina, as a technology services company. Over the decades, it expanded into business process outsourcing and customer support solutions, building a reputation for multilingual and technical support services. The company has grown to serve clients globally, particularly in the pharmaceutical and healthcare sectors, while maintaining a remote-first approach in recent years.