Astara is a global leader in mobility and automotive distribution, operating across 19 countries in Europe, Latin America, and Southeast Asia. Formerly known as Bergé Auto, the company has evolved into a diversified mobility ecosystem that includes vehicle distribution, subscription services through Astara Move, and advanced data-driven consulting for the automotive sector.

Headquartered in Madrid, Astara offers a dynamic environment for international professionals, particularly those with expertise in digital transformation, data analytics, and commercial operations. The company is known for its multicultural workforce and its commitment to sustainable mobility solutions, making it a key player for expats looking to work at the intersection of the traditional automotive industry and modern tech-driven mobility.

Founded in 1979 as Bergé Auto, the company rebranded to Astara in 2021 to reflect its shift towards digital mobility services. It is part of the Bergé y Cía group, one of Spain's most established industrial and maritime holdings.

Bodywork Estimator

Astara

This job was originally posted in Spanish and automatically translated to English.

Job Description

At ASTARA RETAIL, we are looking to incorporate a Bodywork Estimator with experience in the after-sales environment and claims management into our LEXUS MADRID team, for one of our body and paint facilities in Madrid (Barajas area),

ASTARA: LEADING COMPANY IN OPEN MOBILITY

At Astara Retail, we are pioneers in offering a unique and personalized vehicle purchasing experience. Through our dealership network, we market the most prominent brands in the market, such as BYD, Mitsubishi, Ssanyong, Subaru, Maserati, among others. For more information about Astara, visit www.astara.com.

At Astara, we are committed to equal opportunity, inclusion, and diversity. We encourage all people, including those with disabilities, to join our team! If you need any adaptation during the selection process, please do not hesitate to let us know.

THE POSITION:

The Estimator at Astara Retail plays a fundamental role in the evaluation and management of vehicle damage, ensuring that repairs are carried out efficiently and in accordance with established standards.

MAIN RESPONSIBILITIES:
- Perform damage assessment and prepare estimation reports for vehicles.
- Coordinate with insurance companies, the workshop, and internal departments for the validation of budgets and estimations.
- Carry out the necessary procedures for estimation according to brand and insurance company standards.
- Collaborate with the reception department for customer follow-up.

REQUIREMENTS:

- Estimator certification or accreditation (Centro Zaragoza, CESVIMAP or similar) or sufficient demonstrable experience performing this role.
- Minimum of 3 years of experience as an estimator in official dealerships or body and paint repair shops.
- Knowledge of valuation platforms (Audatex, GT Estimate).
- Technical analysis capacity, quality orientation, and customer service.
- Communication and conflict management skills.
- Professional training in automotive and experience as a technician in mechanics, body repair, or painting is valued.

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View original advert (Spanish)

Desde ASTARA RETAIL buscamos incorporar a nuestro equipo de LEXUS MADRID un Perito de Carrocería con experiencia en el entorno de posventa y gestión de siniestros, para una de nuestras instalaciones de chapa y pintura en Madrid (zona Barajas),

ASTARA: COMPAÑÍA LÍDER EN MOVILIDAD ABIERTA

En Astara Retail, somos pioneros en ofrecer una experiencia de compra de vehículos única y personalizada. A través de nuestra red de concesionarios, comercializamos las marcas más destacadas del mercado, como BYD, Mitsubishi, Ssanyong, Subaru, Maserati, entre otras. Para obtener más información sobre Astara, visite www.astara.com.

En Astara apostamos por la igualdad de oportunidades, la inclusión y la diversidad. ¡Animamos a todas las personas, incluidas aquellas con discapacidad, a unirse a nuestro equipo! Si necesitas alguna adaptación durante el proceso de selección, no dudes en contárnoslo.

EL PUESTO:

El Perito en Astara Retail, desempeña un papel fundamental en la evaluación y gestión de daños en vehículos, asegurando que las reparaciones se realicen de manera eficiente y conforme a los estándares establecidos.

PRINCIPALES RESPONSABILIDADES:
- Realizar la valoración de daños y elaboración de peritaciones en vehículos.
- Coordinar con aseguradoras, taller y departamentos internos para la validación de presupuestos y peritaciones.
- Realizar tramites necesarios para la peritación según los estándares de la marca y las aseguradoras.
- Colaborar con el departamento de recepción para el seguimiento de clientes.

REQUISITOS:

- Certificación o acreditación de perito (Centro Zaragoza, CESVIMAP o similar) o experiencia suficiente demostrable realizando esta labor.
- Experiencia mínima de 3 años como perito en concesionarios oficiales o talleres de reparación de chapa y pintura.
- Conocimiento de plataformas de valoración (Audatex, GT Estimate).
- Capacidad de análisis técnico, orientación a la calidad y servicio al cliente.
- Habilidades de comunicación y gestión de conflictos.
- Valorable formación profesional en automoción y experiencia como técnico ya sea en mecánica, reparación de chapa o pintura.

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