Astara is a global leader in mobility and automotive distribution, operating across 19 countries in Europe, Latin America, and Southeast Asia. Formerly known as Bergé Auto, the company has evolved into a diversified mobility ecosystem that includes vehicle distribution, subscription services through Astara Move, and advanced data-driven consulting for the automotive sector.

Headquartered in Madrid, Astara offers a dynamic environment for international professionals, particularly those with expertise in digital transformation, data analytics, and commercial operations. The company is known for its multicultural workforce and its commitment to sustainable mobility solutions, making it a key player for expats looking to work at the intersection of the traditional automotive industry and modern tech-driven mobility.

Founded in 1979 as Bergé Auto, the company rebranded to Astara in 2021 to reflect its shift towards digital mobility services. It is part of the Bergé y Cía group, one of Spain's most established industrial and maritime holdings.

Receptionist

Astara

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

We are a global company specializing in the efficient distribution of vehicles, with over 47 years of experience in the automotive sector, originating and headquartered in Madrid, Spain.

Our business approach combines deep industry knowledge, proprietary technology, digitalization, and data intelligence to understand real mobility needs and offer flexible, personalized solutions to individuals, companies, and public administrations.

Today, we are present in 18 countries across Europe and Latin America, representing nearly 40 official vehicle brands through a network of more than 3,200 independent sales and service points. We think globally and act with a strong local focus, adapting our model to each market and establishing long-term relationships with manufacturers, customers, and financial partners. In 2025, we generated a turnover of 5.5 billion euros and sold 220,000 new vehicles.

Move. It's your right.

At Astara, we are committed to equal opportunity, inclusion, and diversity. We encourage everyone, including people with disabilities, to join our team! If you require any adaptations during the selection process, please do not hesitate to let us know.

MAIN RESPONSIBILITIES:

- Attend to customers at the workshop, providing a personalized and high-quality service.

- Manage appointments and coordinate workshop services, ensuring a satisfactory experience for customers.

- Assist in the delivery and pickup of vehicles, as well as in explaining the services performed.

- Perform administrative management related to the workshop, including invoicing and tracking work orders.

- Collaborate closely with workshop technicians and other departments to ensure maximum efficiency and quality of service.

REQUIREMENTS:

- Minimum of 1 year of experience in a similar position.

- Previous experience in official dealerships, especially with luxury car brands, will be positively valued.

- Excellent communication skills and customer orientation.

- DRIVER'S LICENSE B.

- Basic knowledge of IT tools.

#LI-FL1

View original advert (Spanish)

Somos una compañía global especializada en la distribución eficiente de vehículos, con más de 47 años de experiencia en el sector de la automoción, con origen y sede central en Madrid, España.

Nuestro enfoque de negocio, combina un profundo conocimiento de la industria, tecnología propia, digitalización e inteligencia de datos para entender las necesidades reales de movilidad y ofrecer soluciones flexibles y personalizadas a particulares, empresas y administraciones públicas.

Hoy, estamos presentes en 18 países de Europa y Latinoamérica, representando cerca de 40 marcas oficiales de vehículos a través de una red de más de 3.200 puntos de venta y servicio independientes. Pensamos de forma global y actuamos con un fuerte enfoque local, adaptando nuestro modelo a cada mercado y estableciendo, relaciones a largo plazo con fabricantes, clientes y socios financieros. En 2025, generamos una facturación de 5.500 millones de euros y vendimos 220.000 vehículos nuevos.

Move. It's your right.

En Astara apostamos por la igualdad de oportunidades, la inclusión y la diversidad. ¡Animamos a todas las personas, incluidas aquellas con discapacidad, a unirse a nuestro equipo! Si necesitas alguna adaptación durante el proceso de selección, no dudes en contárnoslo.

PRINCIPALES RESPONSABILIDADES:

- Atender a los clientes en el taller, brindando un servicio personalizado y de alta calidad.

- Gestionar las citas y coordinar los servicios del taller, asegurando una experiencia satisfactoria para los clientes.

- Asistir en la entrega y recogida de vehículos, así como en la explicación de los servicios realizados.

- Realizar la gestión administrativa relacionada con el taller, incluyendo la facturación y seguimiento de órdenes de trabajo.

- Colaborar estrechamente con los técnicos de taller y otros departamentos para garantizar la máxima eficiencia y calidad en el servicio.

REQUISITOS:

- Experiencia mínima de 1 año en un puesto similar.

- Se valorará positivamente la experiencia previa en concesionarios oficiales, especialmente en marcas de automóviles de lujo.

- Excelentes habilidades de comunicación y orientación al cliente.

- CARNET DE CONDUCIR B.

- Conocimientos básicos de herramientas informáticas.