• Solid technical knowledge of automotive, especially in mechanics, electronics, diagnostics, or vehicle systems.
• Interest in electrification: training or experience in electric vehicles, high-voltage batteries, electric motors, or charging infrastructure will be valued.
• Digital tools: advanced user level of Excel and PowerPoint, with familiarity in using AI tools to streamline daily analysis and reporting.
• Intermediate level of English, sufficient to work with technical documentation and maintain occasional communication with the factory.
• Availability to travel regularly within the assigned area. Valid driver's license.
• Consolidated professional experience in a technical environment, aftersales, workshop, technical assistance, or network support.
• Organizational skills, autonomy, and decision-making ability.
• Customer orientation, sense of urgency, and the ability to follow up until resolution.

We are a global company specializing in the efficient distribution of vehicles, with over 47 years of experience in the automotive sector, originating and headquartered in Madrid, Spain.

Our business approach combines deep industry knowledge, proprietary technology, digitalization, and data intelligence to understand real mobility needs and offer flexible, personalized solutions to individuals, companies, and public administrations.

Today, we are present in 18 countries across Europe and Latin America, representing nearly 40 official vehicle brands through a network of more than 3,200 independent sales and service points. We think globally and act with a strong local focus, adapting our model to each market and establishing long-term relationships with manufacturers, customers, and financial partners. In 2025, we generated a turnover of 5.5 billion euros and sold 220,000 new vehicles.

Move. It's your right.

At Astara, we are committed to equal opportunity, inclusion, and diversity. We encourage everyone, including people with disabilities, to join our team! If you need any adaptations during the selection process, please let us know.

THE ROLE:

To serve as the link between the factory, the dealer network, and the end customer, ensuring that every technical case progresses, that every dealer has the necessary support to repair quickly and correctly, and that every intervention strengthens the brand's reputation.

RESPONSIBILITIES

• Technical assistance: active monitoring of open technical cases, driving their progress until closure.
• Dealer support: resolving technical and operational queries regarding workshops, spare parts, warranties, transport, and aftersales processes.
• Area management: autonomously managing the assigned area, acting as Astara's primary spokesperson to the dealers.
• Aftersales business development: identifying opportunities for improvement and growth, proposing concrete and measurable actions.
• Spare parts planning: analyzing stock and procurement needs of the network, coordinating priorities with the brand.
• Electric vehicles: providing technical knowledge in electrification, batteries, charging systems, and EV diagnostics, as a key part of the evolution of our ranges.

PROFESSIONAL EXPERIENCE/QUALIFICATIONS:

• Solid technical knowledge of automotive, especially in mechanics, electronics, diagnostics, or vehicle systems.
• Interest in electrification: training or experience in electric vehicles, high-voltage batteries, electric motors, or charging infrastructure will be valued.
• Digital tools: advanced user level of Excel and PowerPoint, with familiarity in using AI tools to streamline daily analysis and reporting.
• Intermediate level of English, sufficient to work with technical documentation and maintain occasional communication with the factory.
• Availability to travel regularly within the assigned area. Valid driver's license.
• Consolidated professional experience in a technical environment, aftersales, workshop, technical assistance, or network support.
• Organizational skills, autonomy, and decision-making ability.
• Customer orientation, sense of urgency, and the ability to follow up until resolution.

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