AI Solutions Engineer_Madrid
AI Solutions Engineer_Madrid
This job was originally posted in Spanish and automatically translated to English.
Requirements
PROFILE Education: Degree in Computer Engineering, Computing, AI, or equivalent experience. Experience: 2 to 4 years in software development, with at least 1 year in AI, NLP, conversational, or GenAI projects (LLMs, RAG). Knowledge: ML and NLP: embeddings, tokenization, context windows, prompt engineering; notions of computer vision. Technologies (solid experience in several): Python (essential); Java + Spring or C# .NET (valued); JavaScript/TypeScript; SQL and MongoDB; search engines/vector DB (Azure AI Search, Elastic, Pinecone); REST/SOAP integrations; OAuth2/OIDC, LDAP/IAM; Azure (App Service/Functions, Storage, AI Search, Key Vault); Docker; GitHub/Azure DevOps/Jenkins; testing (PyTest/JUnit), quality (SonarQube), Postman/SoapUI. Languages: Intermediate-high level of English.
Benefits
Here, you can grow professionally, work with flexibility, and be part of a team that drives change and innovation. At AXA, we actively promote Diversity and Inclusion by offering equal opportunities. Possession of a disability certificate will be positively valued. If you are looking for a place to make a difference, we wait for you at AXA España! #LI-GR1 #LI-HYBRID
Job Description
MISSION Design, develop, and implement AI and automation components in corporate environments within the insurance sector. Work in collaboration with software and business teams to transform requirements into robust, secure, and scalable solutions, under the guidance of senior profiles, driving innovation and efficiency in key processes. MAIN ACTIVITIES / RESPONSIBILITIES Design and implement AI components, such as chatbots/voicebots, conversational flows, RAG systems, information classification, and extraction. Develop and integrate APIs and microservices that expose AI capabilities for internal systems (policies, claims, CRM, billing). Build RAG pipelines: ingestion, chunking, embeddings, indexing (search engine/vector DB), retrieval/reranking, and response generation. Configure and orchestrate LLM models (prompting, templates, tools), applying security guardrails and privacy protection. Integrate NLU/NLP and STT/TTS technologies, connecting assistants to web, mobile, and contact center channels. Collaborate with technical and business teams to ensure scalable, secure solutions aligned with business needs. PROFILE Education: Degree in Computer Engineering, Computing, AI, or equivalent experience. Experience: 2 to 4 years in software development, with at least 1 year in AI, NLP, conversational, or GenAI projects (LLMs, RAG). Knowledge: ML and NLP: embeddings, tokenization, context windows, prompt engineering; notions of computer vision. Technologies (solid experience in several): Python (essential); Java + Spring or C# .NET (valued); JavaScript/TypeScript; SQL and MongoDB; search engines/vector DB (Azure AI Search, Elastic, Pinecone); REST/SOAP integrations; OAuth2/OIDC, LDAP/IAM; Azure (App Service/Functions, Storage, AI Search, Key Vault); Docker; GitHub/Azure DevOps/Jenkins; testing (PyTest/JUnit), quality (SonarQube), Postman/SoapUI. Languages: Intermediate-high level of English. Why join AXA España? AXA España is one of the most relevant Talent Centers for AXA with more than 3,000 employees working on local and international projects. We are proud to have been awarded various certifications such as Top Employer and Top LinkedIn Company, thanks to our development environment, diversity, and inclusion. We work for the progress of society by protecting what matters. We create sustainable long-term value while protecting our customers, our economy, our environment, and society. Here, you can grow professionally, work with flexibility, and be part of a team that drives change and innovation. At AXA, we actively promote Diversity and Inclusion by offering equal opportunities. Possession of a disability certificate will be positively valued. If you are looking for a place to make a difference, we wait for you at AXA España! #LI-GR1 #LI-HYBRID
View original advert (Spanish)
MISIÓN Diseñar, desarrollar e implementar componentes de IA y automatización en entornos empresariales del sector asegurador. Trabajar en colaboración con equipos de software y negocio para transformar requisitos en soluciones robustas, seguras y escalables, bajo la guía de perfiles senior, impulsando la innovación y eficiencia en procesos clave. PRINCIPALES ACTIVIDADES / RESPONSABILIDADES Diseñar e implementar componentes de IA, como chatbots/voicebots, flujos conversacionales, sistemas RAG, clasificación y extracción de información. Desarrollar e integrar APIs y microservicios que expongan capacidades de IA para sistemas internos (pólizas, siniestros, CRM, facturación). Construir pipelines RAG: ingesta, chunking, embeddings, indexación (buscador/vector DB), retrieval/reranking y generación de respuestas. Configurar y orquestar modelos LLMs (prompting, plantillas, herramientas), aplicando guardrails de seguridad y protección de la privacidad. Integrar tecnologías NLU/NLP y STT/TTS, conectando asistentes a canales web, móvil y contact center. Colaborar con equipos técnicos y de negocio para garantizar soluciones escalables, seguras y alineadas con las necesidades del negocio. PERFIL Formación: Grado en Ingeniería Informática, Computación, IA o experiencia equivalente. Experiencia: 2 a 4 años en desarrollo de software, con al menos 1 año en proyectos de IA, NLP, conversacionales o GenAI (LLMs, RAG). Conocimientos: ML y NLP: embeddings, tokenización, ventanas de contexto, prompt engineering; nociones de visión por computadora. Tecnologías (experiencia sólida en varias): Python (imprescindible); Java + Spring o C# .NET (valorable); JavaScript/TypeScript; SQL y MongoDB; buscadores/vector DB (Azure AI Search, Elastic, Pinecone); integraciones REST/SOAP; OAuth2/OIDC, LDAP/IAM; Azure (App Service/Functions, Storage, AI Search, Key Vault); Docker; GitHub/Azure DevOps/Jenkins; pruebas (PyTest/JUnit), calidad (SonarQube), Postman/SoapUI. Idiomas: Nivel intermedio-alto de inglés. ¿Por qué unirte a AXA España? AXA España es uno de los Centros de Talento más relevantes para AXA con más de 3.000 empleados que trabajan en proyectos locales e internacionales. Nos enorgullece haber sido galardonados con distintas certificaciones como Top Employer y Top LinkedIn Company, gracias a nuestro ambiente de desarrollo, diversidad e inclusión. Trabajamos por el progreso de la sociedad protegiendo lo que importa. Creamos un valor sostenible a largo plazo mientras protegemos a nuestros clientes, nuestra economía, nuestro medio ambiente y la sociedad. Aquí, podrás crecer profesionalmente, trabajar con flexibilidad y formar parte de un equipo que impulsa el cambio y la innovación. En AXA promovemos activamente la Diversidad e Inclusión ofreciendo igualdad de oportunidades. Se valorará positivamente la posesión de un certificado de discapacidad. Si buscas un lugar donde marcar la diferencia, ¡te esperamos en AXA España! #LI-GR1 #LI-HYBRID