Carglass is the leading vehicle glass repair and replacement company in Spain, operating as part of the multinational Belron group. With a massive network of service centers and mobile units, the company serves millions of customers annually, specializing in advanced driver assistance systems (ADAS) recalibration alongside traditional glass services.

In Spain, Carglass maintains a strong corporate presence in the Barcelona area and a vast network of workshops across the country. The company is known for its commitment to professional development and internal mobility, making it an attractive option for international professionals in fields like marketing, supply chain, and technical management who are looking to join a stable, well-recognized brand.

Founded as part of the Belron group, which dates back to 1897 in South Africa, Carglass established its Spanish operations in 1998. It has since grown to become the market leader in the Spanish automotive glass sector.

Workshop Manager

Carglass

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

At Carglass®, we specialize in the repair, replacement, and recalibration of vehicle glass, but we offer much more. We work together every day to make a difference for our customers and colleagues. That is the Carglass spirit.

At Carglass®, we are specialists in the repair, replacement, and recalibration of vehicle glass. Our goal is to provide an expert and accessible service, helping our customers get back on the road safely.

For our Manresa center, we are looking to incorporate a Workshop Manager with an interim contract (medical leave).

This is a key position to lead the center, coordinate the team, and ensure service quality and results. During your onboarding, you will receive comprehensive training to learn Carglass® procedures, tools, and the working model.

What will your day-to-day look like?
As Workshop Manager, you will lead the center's activity and serve as a reference for the team and customers.

Main functions:

Coordinate daily activity (planning, resources, and timing).
Lead and develop the workshop team.
Guarantee compliance with technical procedures, quality, and safety.
Ensure an excellent customer experience.
Monitor indicators and propose improvements.
Administrative management (services, insurance companies, warehouse, processes).
Support technical tasks when necessary.
Drive commercial opportunities.
Guarantee order, quality, and the correct functioning of the center.

What do we value?
We are looking for a person with leadership, customer orientation, and organizational skills.

Requirements:

Experience coordinating teams or centers (workshop, retail, services, or operations).
Customer and quality orientation.
Organizational capacity and priority management.
Leadership and people development.
Decision-making and incident resolution.
Results orientation and commercial sensitivity.
Responsibility and commitment to safety.
Driver's license.

Experience in automotive, workshop, retail, operations, or environments with direct customer service will be valued.

What do we offer?

Joining a leading company.
A role with responsibility over the team and operation.
Initial training and guidance.
Professional development in a dynamic environment.
Full-time schedule.
Social benefits and flexible remuneration (Baby Care, Health, Xtra, scholarships).
Well-being and recognition programs.
Participation in sustainability and corporate culture initiatives.

At Carglass, we celebrate diversity and are committed to creating an inclusive environment for all our people. We offer equal opportunities in our selection processes, and all applications will receive the same consideration for employment regardless of race, nationality, religion, age, color, sex, sexual orientation, gender identity, gender expression, disability, or any other characteristic protected by local, regional, or state laws, rules, or regulations.

Privacy: To review and consider job applications, Belron®, and all its global affiliated companies, operating as Carglass® and Hurtigruta Carglass®, collect and retain personal information in accordance with local laws and regulations. To understand what is collected and why, carefully review any Applicant Privacy Notice presented during your online application, as well as the privacy policies of Belron® international and each representing nation, listed: Germany, Austria, Belgium, Spain, Denmark, Finland, France, Italy, Luxembourg, Norway, Netherlands, Portugal, Sweden and Switzerland.

View original advert (Spanish)

En Carglass® estamos especializados en la reparación, sustitución y recalibración de cristales para vehículos, pero ofrecemos mucho más. Trabajamos juntos cada día para marcar la diferencia para nuestros clientes y compañeros. Ese es el espíritu Carglass.

En Carglass® somos especialistas en reparación, sustitución y recalibración de cristales para vehículos. Nuestro objetivo es ofrecer un servicio experto y cercano, ayudando a nuestros clientes a volver a la carretera con seguridad.

Para nuestro centro de Manresa buscamos incorporar un/a Responsable de Taller con contrato de interinidad (baja médica).

Se trata de una posición clave para liderar el centro, coordinar al equipo y asegurar la calidad del servicio y los resultados. Durante tu incorporación contarás con formación completa para conocer procedimientos, herramientas y modelo de trabajo de Carglass®.

¿Cuál será tu día a día?
Como Responsable de Taller, liderarás la actividad del centro y serás referencia para equipo y clientes.

Funciones principales:

Coordinar la actividad diaria (planificación, recursos y tiempos).
Liderar y desarrollar al equipo del taller.
Garantizar el cumplimiento de procedimientos técnicos, calidad y seguridad.
Asegurar una excelente experiencia de cliente.
Seguimiento de indicadores y propuestas de mejora.
Gestión administrativa (servicios, aseguradoras, almacén, procesos).
Apoyo en tareas técnicas cuando sea necesario.
Impulsar oportunidades comerciales.
Garantizar orden, calidad y correcto funcionamiento del centro.

¿Qué valoramos?
Buscamos una persona con liderazgo, orientación al cliente y capacidad organizativa.

Requisitos:

Experiencia coordinando equipos o centros (taller, retail, servicios u operaciones).
Orientación a cliente y calidad.
Capacidad organizativa y gestión de prioridades.
Liderazgo y desarrollo de personas.
Toma de decisiones y resolución de incidencias.
Orientación a resultados y sensibilidad comercial.
Responsabilidad y compromiso con la seguridad.
Carné de conducir.

Se valorará experiencia en automoción, taller, retail, operaciones o entornos con atención directa al cliente.

¿Qué ofrecemos?

Incorporación a compañía líder.
Rol con responsabilidad sobre equipo y operación.
Formación inicial y acompañamiento.
Desarrollo profesional en entorno dinámico.
Jornada completa.
Beneficios sociales y retribución flexible (Baby Care, Saludable, Xtra, becas).
Programas de bienestar y reconocimiento.
Participación en iniciativas de sostenibilidad y cultura corporativa.

En Carglass celebramos la diversidad y estamos comprometidos con la creación de un entorno inclusivo para todas nuestras personas. Ofrecemos igualdad de oportunidades en nuestros procesos de selección y todas las solicitudes recibirán la misma consideración para el empleo sin importar raza, nacionalidad, religión, edad, color, sexo, orientación sexual, identidad de género, expresión de género, discapacidad o cualquier otra característica protegida por leyes, normas o reglamentos locales, regionales o estatales.