Teleoperator/Telemarketer Appointment Scheduling (Existing Customers)

Gi Group España·Sabadell, Spain

What they offer

  • €13,111 a year

    Gross, as stated in the ad.

  • Fixed-term contract

    Per the ad.

What they ask for

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Speak native-level Spanish

    Listed as a requirement in the ad.

  • Work on-site in Sabadell

    No relocation package mentioned.

Pulled from the advert automatically — the full ad is what counts.

Added 13 days ago
Read the full advert

About the role

We are looking for a Teleoperator/Telemarketer to make calls to existing customers in order to schedule hearing and vision check-up appointments at physical stores. If you enjoy phone-based customer interaction, are organized, and care about service quality, this position could be a great fit for you.

What you'll do

  • Making calls to schedule appointments for hearing and vision check-ups (based on existing customer database).
  • Handling phone inquiries regarding any issues and referring them to the commercial department and/or store.
  • Ensuring quality of service and clear, professional communication during calls.
  • Entering and updating customer data in the system.
  • Managing the appointment schedule for physical store visits.

What you'll get

  • Stable project under a permanent discontinuous contract.
  • Monday to Friday schedule (no weekends) from 10:00 AM to 2:00 PM and from 3:00 PM to 5:00 PM
  • Quarterly bonuses based on objectives and a professional work environment.
  • Salary: €13,111.08 gross/year, paid in 12 installments, with entitlement to paid vacation

What we are looking for

  • Strong phone communication skills and customer orientation.
  • Organizational skills and attention to detail (scheduling and data).
  • Ability to handle issues with good judgment and refer them appropriately.
  • Previous experience in a call center, appointment scheduling, or phone-based customer service is valued.

You'll most likely need Spanish to apply.This job was automatically translated to English, .

About the company

Gi Group España

Gi Group España

Staffing

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International company

Gi Group España is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.