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Department Manager

On-site in Mataró·Full-time·Added yesterday

H&M Group

12 open roles

Overview

Job details

  • Full-time

    Per the ad.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work on-site in Mataró

    No relocation package mentioned.

This job was automatically translated to English.

Requirements

What we're looking for

  • Experience in store management and operations.
  • Strong leadership skills, with a passion for training and developing teams while exemplifying the company's values and culture.
  • Proficiency in sales planning, analysis, and monitoring, using customer-centric tools and reports.
  • Strong leaders who inspire, coach, and develop their teams with integrity.
  • Thrive in collaborative and dynamic environments, with a solution-focused mindset.
  • Motivated to create excellent customer experiences while promoting and selling our products.
  • A great interest in fashion trends, commerciality, and competitor insights to drive sales.
  • An effective communication style, creativity, and curiosity.
  • Flexible, with analytical abilities and a results orientation, as well as the ability to manage statistics and work with numbers.

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Pay & benefits

What you'll get

H&M Group is a global company with strong brands and projects. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the center of every decision we make.

We are thousands of passionate and talented colleagues, united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to drive the fashion industry towards a more inclusive and sustainable future.

WHY YOU WILL LOVE WORKING HERE 
At H&M Group, we pride ourselves on being a dynamic and welcoming company. We offer our employees attractive benefits with wide development opportunities worldwide.  

  • 25% staff discount across all our H&M Group brands, both in physical stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, and ARKET).
  • H&M Incentive Program (HIP) - a global program that rewards long-term dedication.
  • Development opportunities: Access to professional growth within the H&M Group, with opportunities both locally and internationally.

The role

What you'll do

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WHAT YOU WILL DO
As Department Manager, you will be the leader who supports and motivates your entire team. By fostering an inclusive culture that promotes collaboration and an entrepreneurial spirit, you will create an environment where everyone can progress and continuously improve. Acting in line with our values, you will contribute both to your own success and to that of the company.

You will be responsible for:

  • Lead your team to deliver an exceptional customer experience, ensuring excellent operational and visual standards, while actively promoting and selling our products.
  • Take on the responsibilities of your store and the strengths of your department, analyze sales results, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels.
  • Manage team planning and scheduling and ensure smooth opening and closing routines.
  • Recruitment, onboarding, and development of your team while fostering an inclusive and collaborative culture that promotes growth and innovation.
  • Stay up to date with fashion trends, customer preferences, and competitors to maintain commercial strength.
  • Representing a positive image of yourself and the brand during all customer interactions.

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WHO YOU ARE

WHO YOU WILL WORK WITH​

WHO YOU ARE​

We are looking for people with...​

And who are…​

Hiring process

Our uniqueness comes from a combination of many factors: our inclusive and collaborative culture, our strong values, and growth opportunities. But above all, it is our people who define us.

Take the next step in your career with us. The journey starts here.

To manage the high volume of applications for positions with leadership responsibilities, we use an online assessment method. You must complete it as part of the application and initial selection process. Your responses will be scored by an assessment tool that applies predefined criteria established by H&M Group. 

After completing the assessment, you will have the opportunity to share feedback and ask questions. 

If you encounter any difficulties or prefer an alternative assessment method, please contact recruitment_support@hm.com. Choosing an alternative will not affect your application. For more information on how we handle your personal data, please refer to our Privacy Notice. 

About H&M Group

H&M Group is a global fashion and retail company headquartered in Stockholm, Sweden. It operates more than 4,000 stores across over 70 markets, offering a wide range of clothing, accessories, and home goods under brands such as H&M, COS, Monki, Weekday, and & Other Stories. The group is one of the world's largest fashion retailers, with a strong focus on sustainability and digital transformation.

In Spain, H&M Group has a significant presence with numerous stores across the country, including in Madrid, Barcelona, and other major cities. The company also operates a Customer and Transport Operations Center (CTOC) in Spain, which supports its logistics and supply chain operations. For international professionals, H&M Group offers opportunities in retail, logistics, and corporate roles, with a multicultural work environment and a commitment to diversity and inclusion.

Industry
Fashion and Retail
Founded
1947
Employees
100,000–200,000
Headquarters
Stockholm, Sweden
In Spain
Madrid, Barcelona

Good to know if you are moving

  • H&M Group has a large presence in Spain with stores in many cities, including Madrid, Barcelona, and Valencia, offering opportunities for retail and logistics roles.
  • The company operates a Customer and Transport Operations Center (CTOC) in Spain, which is a hub for logistics and supply chain roles, potentially open to international professionals.
  • H&M Group is known for its inclusive and diverse work environment, with a strong commitment to equal opportunities and sustainability.
  • Working at H&M Group in Spain may require Spanish language skills for customer-facing roles, but corporate and logistics positions may offer more flexibility for English speakers.
  • H&M Group offers part-time and full-time positions, with many sales advisor roles being part-time, which can be suitable for those seeking flexible work arrangements.

In their own words

About the company & team

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the store team, every role—from Sales Advisors, Department Managers, Store Managers, Visual Merchandisers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You will also connect with the Area Team, collaborating between stores to share knowledge and achieve success together. Alongside your team, you will play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for everyone.  

Additional information

H&M is committed to creating an inclusive and diverse environment, and we are actively seeking qualified candidates regardless of race, gender, sexual orientation, ethnic origin, religion, nationality, disability, or age.

Within the framework of our Equality Plan, at H&M we promote real equal opportunities between women and men in all selection and professional development processes.

All open roles at H&M Group
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