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International Patient Service Agent - HM Sanchinarro (Madrid)

On-site in Madrid·Full-time·Added 2 days ago

HM Hospitales

117 open roles

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What they offer

  • Permanent contract

    Full-time hours.

What they ask for

  • Have the right to work in Spain

    HM Hospitales doesn't mention sponsorship in the ad.

  • Arabic

    The ad asks for Arabic, or counts it in your favour.

  • Work on-site in Madrid

    No relocation package mentioned.

You'll most likely need Spanish to apply.This job was automatically translated to English,.

The role

Are you looking for new professional challenges? Would you like to be part of the leading private Hospital Group?

If the answer is YES, !!Keep reading!!

At HM Hospitales, we are looking for an International Patient Service Agent at our HM Sanchinarro Hospital.

  • Accompany patients during their stay in the hospital (emergency room, outpatient clinics, admission, etc.).
  • Inform patients and family members clearly and promptly about any aspect related to their stay.
  • Manage visits, transfers, and consultations.
  • Perform administrative tasks linked to the medical process: billing, collections, medical insurance, reports, etc.
  • Attend to and manage calls.
  • Carry out pre- and post-discharge follow-ups.
  • Location: HM Sanchinarro
  • Opportunity to belong to a constantly growing Group
  • Contract type: Permanent
  • Immediate start
  • Full-time: 12h shifts (short week / long week)

If you believe what you have read fits what you are looking for, Apply now!

HM Hospitales

At HM Hospitales, our goal is to provide the best quality of care to patients and their families. And not only that, we are also involved in teaching and research. All of this, in constant technological innovation.

We are a Group committed to equal opportunities, diversity, and inclusion. We believe in you, in talent, in vocation... That is why our recruitment processes are free from any kind of discrimination.

Currently, we make up a team of more than 7,000 professionals, present in 54 centers (25 Hospitals, 3 Comprehensive Centers, 5 specialized centers, and 21 Polyclinics), making us the leading private Hospital Group in the Community of Madrid, Galicia (A Coruña and Santiago de Compostela), Castilla y León (León and Salamanca), Barcelona, and Málaga.

We want you to be part of our Team!

At which HM Hospitales center would you like to continue developing your career?

Requirements

  • Minimum education:
    • Intermediate vocational training or High School diploma
    • High level of English (C2)
    • High level of Arabic
  • Valuable education:
    • Other languages
    • Office automation.
    • Knowledge of medical terminology.
    • Training in administration or healthcare.
  • Technical skills:
    • Database management.
    • Handling of confidential and complex information.
    • Knowledge of care pathways and international billing.
  • Soft Skills:
    • Teamwork
    • Empathy and active listening
    • Communication
    • Patient orientation
  • Immediate availability

About HM Hospitales

HM Hospitales is one of Spain's leading private hospital groups, operating a network of hospitals, outpatient clinics, and specialized centers across the country. The group provides comprehensive healthcare services including emergency care, oncology, cardiology, and advanced diagnostic imaging, and is known for its strong focus on innovation and digital transformation in the healthcare sector.

In Spain, HM Hospitales has a significant presence in Madrid, Barcelona, Málaga, A Coruña, and other cities, with its headquarters in Madrid. The group is a major employer of healthcare professionals in Spain, and its hospitals are known for modern facilities and a strong commitment to continuous training. For international professionals, HM Hospitales offers opportunities in a dynamic healthcare environment, with roles in nursing, medical assistance, and specialized care, and is an attractive option for those looking to develop their careers in Spain's private healthcare sector.

Industry
Healthcare
Founded
1964
Employees
5,000–10,000
Headquarters
Madrid, Spain
In Spain
Madrid, Barcelona, Málaga and 6 more
Website
hmhospitales.com

Good to know if you are moving

  • HM Hospitales is a Spanish private healthcare group, so Spanish language skills are essential for most clinical and administrative roles.
  • The group operates numerous hospitals and centers across Spain, primarily in Madrid, Barcelona, Málaga, and Galicia, offering a wide range of clinical specialties.
  • HM Hospitales is known for its investment in technology and innovation, such as the HM CIOCC (Comprehensive Integrated Oncological Center) and advanced radiotherapy units.
  • The company offers a structured environment with a strong focus on continuous training and professional development for its staff.
  • International candidates must have their nursing or medical qualifications validated in Spain (homologación) to practice, a process that the company can assist with.
All open roles at HM Hospitales

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