Ingeteam is a leading international technology group specializing in energy conversion, power electronics, and electrical engineering. The company develops advanced solutions for renewable energy sectors including wind, solar, and hydroelectric power, as well as electric vehicle charging infrastructure, marine traction, and power grids. With a global workforce and operations in over 20 countries, Ingeteam is a key player in the global energy transition and sustainable mobility.

Headquartered in the Basque Country, Ingeteam maintains a massive footprint in Spain with major R&D and manufacturing centers in Zamudio and Sarriguren. For international professionals, the company offers highly technical opportunities in power electronics, software development, and global project management. While Spanish is the primary language for many local operations, their global reach and international project scope make them an attractive employer for engineers and specialists from around the world.

Ingeteam was formed through the merger of several Spanish engineering firms with roots dating back to the mid-20th century, including Team and Indar. It has grown from a local manufacturer of electrical equipment into a global powerhouse in energy conversion technology.

For international professionals

Global leader in renewable energy technology headquartered in the Basque Country, a major industrial hub in Spain.
Offers a wide range of highly technical roles in R&D, power electronics, and control systems engineering.
Operates in 24 countries, providing significant opportunities for international project involvement and career mobility.
Major Spanish hubs are located in Zamudio and Sarriguren, areas known for high quality of life and technological innovation.
Actively involved in the green energy transition, making it an ideal choice for professionals focused on sustainability.

This job was published 3 months ago

After-Sales Automation Support Technician

Ingeteam

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Ingeteam, a leading company specializing in electrical engineering and the development of electrical equipment, motors, generators, and frequency converters, is looking to incorporate an After-Sales Support Technician focused on resolving incidents related to our automation projects.

Functions:

• Customer support assistance.
• Planning of assistance (commissioning, warranty, non-warranty...etc.).
• Generation of technical reports for the customer.
• Analysis of equipment incidents in the field.
• Planning, recording, and resolution of equipment incidents in the field.
• Customer training.
• Proposing improvement actions.
• Ensuring health and safety in the workplace, in accordance with established procedures and current OSH regulations.
• Any other function inherent to the job position or professional group to which they belong, as assigned.

Requirements:

• Higher Vocational Degree (Electricity / Electronics)
• English B2
• Leadership
• Initiative and anticipation
• Planning and organization
• Ability to work in a team
• Customer orientation

What is offered

• Joining an innovative organization leading in Power Electrical Systems Automation, contributing to the transition of the energy model, impacting triple sustainability (social, environmental, and economic).

• Updated and state-of-the-art work processes.

• High-performance work team.

• International work environment.

• Gaining experience performing dynamic tasks.

• Flexible schedule and other work-life balance facilities.

• Remuneration consistent with the candidate's experience.

At Ingeteam, we value diversity and facilitate the inclusion of people with disabilities. Therefore, if you meet the general requirements of the vacancy and have a certificate with a disability degree equal to or greater than 33%, Ingeteam will positively value your application.

View original advert (Spanish)

Ingeteam, empresa líder especializada en ingeniería eléctrica y en el desarrollo de equipos eléctricos, motores, generadores y convertidores de frecuencia, busca incorporar un/a Técnico/a de Soporte Postventa orientado/a a la resolución de incidencias relacionadas con nuestros proyectos de automatización.

Funciones:

•Atención de soporte a cliente.
•Planificación de asistencias (puesta en marcha, garantía, no garantía...etc.).
•Generación de informes técnicos para reportar al cliente.
•Análisis de incidencias de equipos en campo.
•Planificación, registro y solución de incidencias de equipos en campo.
•Formación a cliente.
•Proponer acciones de mejora.
•Velar por la seguridad y salud en su puesto de trabajo, de acuerdo con los procedimientos establecidos y la normativa vigente en materia de PRL.
•Cualquier otra función inherente al puesto de trabajo o grupo profesional al que pertenece, que le sea atribuida.

Requisitos:

•Ciclo Grado Superior (Electricidad / Electrónica)
•Inglés B2
•Liderazgo
•Iniciativa y anticipación
•Planificación y organización
•Capacidad de trabajo en equipo
•Orientación al cliente

Se ofrece

• Incorporación en organización innovadora líder en Automatización de Sistemas Eléctricos de Potencia, siendo parte de la contribución a la transición del modelo energético, impactando en la triple sostenibilidad (social, medioambiental y económica).

• Procesos de trabajo actualizados y de última generación.

• Equipo de trabajo de alto rendimiento.

• Entorno de trabajo de carácter internacional.

• Obtener experiencia realizando tareas de carácter dinámico.

• Horario flexible y otras facilidades de conciliación laboral - personal.

• Retribución coherente con la experiencia del/la candidato/a.

En Ingeteam valoramos la diversidad y facilitamos la inserción de personas con discapacidad. Por ello, si reúnes los requisitos generales de la vacante y dispones de certificado con grado de discapacidad igual o superior al 33%, Ingeteam valorará positivamente tu candidatura.