Senior SAP Technical Consultant

We are looking for a SRE SAP HANA & SAP R/3 professional with a strong customer focus, technical leadership, and a proactive mindset, who will take responsibility for the reliability, stability, and operation of mission critical SAP environments.

The selected candidate will play a key role in ensuring the availability of SAP systems as a critical business service, actively participating in incident management, continuous improvement, and operational risk reduction.

• Ensure the availability, stability, and performance of SAP HANA and SAP R/3 environments.
• Advanced technical operation and troubleshooting of critical incidents in production environments.
• Provide technical leadership in critical incident management, crisis coordination, and RCA preparation.
• Design and operate High Availability and Disaster Recovery solutions, ensuring service resilience.
• Define and monitor SLIs/SLOs, alerts, and degradations to anticipate business impact.
• Collaborate cross-functionally with functional, cloud, security, and infrastructure teams.
• Document procedures, lessons learned, and continuous improvements focused on reliability and automation.
• Act as a technical reference and point of contact in high-pressure situations with internal and/or external clients.

Who You Are

• SAP environments on AWS and/or Azure.
• Experience with SAP Focused Run, Solution Manager, and HANA Cockpit.
• Performance tuning in SAP HANA.

Being You

What You Can Expect

Your career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.

From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

• Advanced administration of SAP HANA.
• Technical operation of SAP R/3 / ECC / S/4HANA.
• Use of HANA Cockpit.
• SAP troubleshooting
• High Availability and Disaster Recovery:
  • HANA System Replication
  • Pacemaker / HA on Linux
• Critical incident management and root cause analysis (RCA).
• Advanced Linux (SLES / RHEL).

• Direct client interaction with clear and structured communication, even under pressure.
• Technical leadership during incidents and critical situations.
• High proactivity, anticipating problems and proposing improvements before they impact the business.
• Strong service and reliability orientation, understanding SAP as a critical platform.
• Collaborative working capability with multidisciplinary teams.
• Ability to explain technical concepts to non-technical profiles.
• End-to-end ownership mindset regarding service stability.
• Focus on clear documentation and continuous improvement.

The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.

Buscamos un/a SRE SAP HANA & SAP R/3 con una fuerte orientación a cliente, liderazgo técnico y mentalidad proactiva, que se responsabilice de la fiabilidad, estabilidad y operación de entornos SAP mission critical

La persona seleccionada tendrá un rol clave garantizando la disponibilidad de los sistemas SAP como servicio crítico de negocio, participando activamente en la gestión de incidentes, la mejora continua y la reducción de riesgos operativos.

• Garantizar la disponibilidad, estabilidad y rendimiento de entornos SAP HANA y SAP R/3
• Operación técnica avanzada y troubleshooting de incidencias críticas en entornos productivos.
• Liderar técnicamente la gestión de incidentes críticos, coordinación durante crisis y elaboración de RCA.
• Diseñar y operar soluciones de Alta Disponibilidad y Disaster Recovery, asegurando la resiliencia del servicio.
• Definir y monitorizar SLIs/SLOs, alertas y degradaciones para anticipar impactos en negocio.
• Colaborar de forma transversal con equipos funcionales, cloud, seguridad e infraestructuras.
• Documentar procedimientos, lecciones aprendidas y mejoras continuas orientadas a fiabilidad y automatización.
• Actuar como referente técnico y punto de contacto en situaciones de alta presión con clientes internos y/o externos.

Who You Are

• Entornos SAP en AWS y/o Azure.
• Experiencia con SAP Focused Run, Solution Manager y HANA Cockpit.
• Performance tuning en SAP HANA.

Being You

What You Can Expect

Your career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.

From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

• Administración avanzada de SAP HANA.
• Operación técnica de SAP R/3 / ECC / S/4HANA.
• Uso de HANA Cockpit.
• Troubleshooting SAP
• Alta Disponibilidad y Disaster Recovery:
  • HANA System Replication
  • Pacemaker / HA sobre Linux
• Gestión de incidentes críticos y análisis de causa raíz (RCA).
• Linux avanzado (SLES / RHEL).

• Trato directo con cliente con comunicación clara y estructurada, incluso en situaciones de presión.
• Liderazgo técnico durante incidentes y situaciones críticas.
• Alta proactividad, anticipando problemas y proponiendo mejoras antes de que impacten al negocio.
• Fuerte orientación a servicio y fiabilidad, entendiendo SAP como plataforma crítica.
• Capacidad de trabajo colaborativo con equipos multidisciplinares.
• Habilidad para explicar conceptos técnicos a perfiles no técnicos.
• Mentalidad de ownership end-to-end sobre la estabilidad del servicio.
• Enfoque en documentación clara y mejora continua.

The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.