ManpowerGroup is a global leader in workforce solutions, specializing in recruitment, staffing, and talent management across more than 75 countries. As a Fortune 500 company, it operates at a massive scale, connecting millions of job seekers with organizations in industries ranging from finance and IT to logistics and manufacturing.

In Spain, Manpower maintains a significant presence with a vast network of offices that serve as a key entry point for international professionals. The company frequently manages high-volume recruitment for multilingual shared service centers and multinational clients, offering a wide array of roles that often include language premiums and support for those navigating the Spanish job market for the first time.

Founded in 1948 in Milwaukee, Wisconsin, ManpowerGroup began as a niche staffing agency before expanding globally in the 1950s. It has since grown into one of the world's largest HR and recruitment firms, listed on the NYSE.

For international professionals

Frequently recruits for multilingual roles requiring English, Portuguese, French, or German.
Offers a wide range of positions in banking, logistics, and administration suitable for various experience levels.
Provides opportunities in both major cities like Madrid and Barcelona and smaller industrial hubs across Spain.
Acts as a primary staffing partner for major global brands like Amazon and GXO operating within Spain.

Customer Renewal Executive (M/F/X) English

Manpower España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Customer Renewal Executive - Renewals & Commercial Strategy (Barcelona)

Here, your ability to build strategic relationships, negotiate with impact, and read the business will make the difference in revenue, retention, and long-term growth.
This role is designed for people who enjoy leading key conversations with enterprise customers in a technological and international environment.

You will be part of a global team that drives the evolution of strategic contracts and defines how sustainable commercial relationships are built over time.

What does this project offer you?

✅ Strategic role with direct business impact
You will lead complex end-to-end renewals, directly influencing revenue, churn reduction, and sustainable growth.

✅ Direct contact with customers and senior stakeholders
You will negotiate commercial terms and facilitate strategic agreements alongside Customer Success, Sales, Legal, and Finance.

✅ Long-term transformation project
You will participate in a strategic migration of contracts toward a new customer-centric portfolio, with go-live in Q1 2026.

✅ Specialization in revenue and commercial strategy
You will develop expertise in revenue management, forecasting, and commercial metrics within a top-tier technological environment.

✅ Real flexibility for performance and balance
Schedule from 8:00 to 17:00 or 9:00 to 18:00, with 2 days of remote work per week.

✅ Convenient and well-connected location
Office in Barcelona (San Martí area), modern, collaborative, and well-connected.

✅ Clear and open conditions
Temporary contract 6 + 6 months through Manpower, with salary negotiable based on experience.

Your mission

Your mission will be to turn every renewal into an opportunity for shared value, aligning customer objectives with the company's commercial and growth strategy.
Thanks to your work, relationships will be stronger, more predictable, and oriented toward the long term.

Your impact will be measured by a clear ambition: zero churn, zero lost renewals, and zero delays, ensuring commercial excellence and continuous trust.

In your day-to-day:

You will lead the complete execution of renewals, restructurings, and replacements of strategic contracts.
You will negotiate win-win agreements with a consultative vision and a focus on long-term value.
You will collaborate with global teams to ensure consistency, agility, and quality in every renewal.

What will make you successful in this position

Track record in customer-facing roles with a consultative approach
This will allow you to influence multiple stakeholders, generate trust, and build lasting relationships with enterprise customers.
Proven skill in commercial negotiation
This will be key to maximizing the value of each renewal and reaching—or exceeding—retention goals.
Analytical mindset and process orientation
This will help you handle commercial metrics, forecasting, and various systems with rigor and clarity.
Clear communication and relational skills
Fundamental for navigating complex environments with confidence and representing the company with impact.
University degree or equivalent experience
To support your professional judgment and decision-making in demanding commercial contexts.
Fluent English
Essential for collaborating in an international and multicultural environment.

Ready to take the next step?

If you are motivated by a role involving strategic negotiation, real impact on revenue, and direct contact with key customers, this project could be the next big step in your career.

Apply and discover how to make a difference from day one 🚀

View original advert (Spanish)

Customer Renewal Executive (H/M/X) Inglés

Customer Renewal Executive - Renewals & Commercial Strategy (Barcelona)

Aquí tu capacidad para construir relaciones estratégicas, negociar con impacto y leer el negocio marcará la diferencia en ingresos, retención y crecimiento a largo plazo.
Este rol está pensado para personas que disfrutan liderando conversaciones clave con clientes enterprise en un entorno tecnológico e internacional.

Formarás parte de un equipo global que impulsa la evolución de contratos estratégicos y define cómo se construyen relaciones comerciales sostenibles en el tiempo.

¿Qué te aporta este proyecto?

✅ Rol estratégico con impacto directo en negocio
Liderarás renovaciones complejas end-to-end, influyendo directamente en ingresos, reducción de churn y crecimiento sostenible.

✅ Contacto directo con clientes y stakeholders senior
Negociarás condiciones comerciales y facilitarás acuerdos estratégicos junto a Customer Success, Ventas, Legal y Finanzas.

✅ Proyecto de transformación a largo plazo
Participarás en una migración estratégica de contratos hacia un nuevo portfolio centrado en el cliente, con go-live en Q1 2026.

✅ Especialización en revenue y commercial strategy
Desarrollarás expertise en revenue management, forecasting y métricas comerciales dentro de un entorno tecnológico de primer nivel.

✅ Flexibilidad real para rendir y conciliar
Horario de 8:00 a 17:00 o de 9:00 a 18:00, con 2 días de teletrabajo a la semana.

✅ Ubicación cómoda y bien conectada
Oficina en Barcelona (zona San Martí), moderna, colaborativa y bien comunicada.

✅ Condiciones claras y abiertas
Contrato temporal 6 + 6 meses a través de Manpower, con salario negociable según experiencia.

Tu misión

Tu misión será convertir cada renovación en una oportunidad de valor compartido, alineando los objetivos del cliente con la estrategia comercial y de crecimiento de la compañía.
Gracias a tu trabajo, las relaciones serán más sólidas, predecibles y orientadas al largo plazo.

Tu impacto se medirá en una ambición clara: cero churn, cero renovaciones perdidas y cero retrasos, asegurando excelencia comercial y confianza continua.

En tu día a día:

Liderarás la ejecución completa de renovaciones, reestructuraciones y reemplazos de contratos estratégicos.
Negociarás acuerdos win-win con visión consultiva y enfoque en valor a largo plazo.
Colaborarás con equipos globales para garantizar coherencia, agilidad y calidad en cada renovación.

Qué te hará tener éxito en esta posición

Trayectoria en roles customer-facing con enfoque consultivo
Te permitirá influir en múltiples stakeholders, generar confianza y construir relaciones duraderas con clientes enterprise.
Habilidad demostrada en negociación comercial
Será clave para maximizar el valor de cada renovación y alcanzar -o superar- los objetivos de retención.
Mentalidad analítica y orientación a procesos
Te ayudará a manejar métricas comerciales, forecasting y distintos sistemas con rigor y claridad.
Comunicación clara y habilidades relacionales
Fundamentales para moverte con solvencia en entornos complejos y representar a la compañía con impacto.
Formación universitaria o experiencia equivalente
Que respalde tu criterio profesional y toma de decisiones en contextos comerciales exigentes.
Inglés fluido
Imprescindibles para colaborar en un entorno internacional y multicultural.

¿Te apetece dar el siguiente paso?

Si te motiva un rol con negociación estratégica, impacto real en ingresos y contacto directo con clientes clave, este proyecto puede ser el siguiente gran paso en tu carrera.

Aplica y descubre cómo marcar la diferencia desde el primer día 🚀