Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Logistics Account Manager

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Would you be passionate about leading, developing, and managing the operations and team of a client?

At randstad, we are looking to incorporate an Account Manager for Outsourcing located in Riba-roja (Valencia) within our Operational Talent Solutions (OTS) division. You will assume maximum responsibility for the P&L, client loyalty, and the strategic development of each service.

Your main functions will be:
-Guaranteeing quality, standardization, continuous improvement, and service excellence.
-Developing business within the client.
-Performing operational monitoring of the service and compliance with procedures and KPIs, proposing actions/improvements.
-Managing the P&L by monitoring the budget and proposing actions to secure it.
-Preparing and presenting QBRs.
-Maintaining communication with key contacts.
-Training the team on the service's operational model.
-Supporting, managing, and developing the team in charge.

Higher Vocational Degree or Technical Engineering degree.
-High level of English (recommended for communication with multinationals).
-Experience in the role and account management.
-Proficiency in office tools (Excel, Word, PowerPoint, etc.).
-Ability to work in a team and solve problems.
-Strategic vision, profitability orientation, resilience, high negotiation capacity, and integrative leadership.
-Immediate availability for the position.
-Possession of own vehicle to access the workplace.

And what benefits can you have as an employee?

1. WORK-LIFE BALANCE

- 24 working days of vacation + your birthday + an extra day at Christmas.

2. COMPENSATION

- An attractive remuneration package, which includes variable salary and life insurance.
- Share purchase plan allowing you to benefit from the company's growth.
- Flexible remuneration program: decide how to receive part of your annual gross remuneration by exchanging it for benefits in kind.
- Employee club and special discounts: enjoy exclusive discounts on a wide variety of products and services.
- Daycare assistance bonus.

3. DEVELOPMENT

Randstad offers you multiple options that allow you to grow as a professional, giving you the opportunity to map your progression within the organization. Our diversity of services and products allows us to offer you multiple positions with different attributes that enable you to grow professionally depending on your interests. Career plans, professional development, mentoring, as well as the opportunity to participate in corporate projects across different businesses and areas.
By working in a multinational, you also have multiple development opportunities beyond our borders.

4. TRAINING

- Annual training plan.
- Access to the online learningHub platform: where you will find content and training modules that you can consume whenever and wherever you want based on your own motivation.
- Opportunity to enroll in the English language training program.
- Talent scholarship program: we finance postgraduate studies in strategic areas of the company to support and develop company talent.

5. WELL-BEING

- Emotional well-being program: a set of services and tools designed to care for and improve your well-being (skills development, psychological assistance, and mindfulness sessions).
- vida+sana program: a series of actions, initiatives, and content to help you improve your well-being.
- Private medical insurance with dental plus (if you have more than one year of seniority) and discounts for your family.
- Career orientation and transition program: aimed at family members who are unemployed.
- Tú Sumas Plan: personalized support and accompaniment in situations of disability, in addition to specific resources for improving health and skills.

View original advert (Spanish)

¿Te apasionaría liderar, desarrollar y gestionar la operativa y el equipo de un cliente?

En randstad, Buscamos incorporar un/a Account Manager para Outsourcing con ubicación en Riba-roja (Valencia) dentro de nuestra división de Operational Talent Solutions (OTS). Asumirás la máxima responsabilidad sobre la cuenta de resultados, la fidelización y el desarrollo estratégico de cada servicio.

Tus funciones principales serán:
-Garantizar la calidad, estandarización, mejora contínua y la excelencia del servicio.
-Desarrollar negocio en el cleinte.
-Realizar seguimiento operativo del servicio y del cumplimiento de procedimientos y KPIs proponiendo acciones/mejoras.
-Gestionar la cuenta de resultados haciendo seguimiento presupuestario y proponiendo acciones para asegurarla.
-Elaborar y presentar QBRs.
-Mantener la interlocución con los principales contactos.
-Formar al equipo en el modelo operativo del servicio.
-Apoyar, gestionar y desarrollar al equipo a cargo.

Formación de Grado Superior o Ingeniería Técnica.
-Nivel alto de inglés (recomendable para la interlocución con multinacionales).
-Experiencia en puesto y gestión de cuentas.
-Manejo de herramientas ofimáticas (Excel, word, power point, etc.)
-Capacidad de trabajao en equipo y de resolución de problemas.
-Visión estratégica, orientación a la rentabilidad, resiliencia, alta capacidad de negociación y un liderazgo integrador.
-Disponibilidad inmediata para el puesto.
-Disponer de vehículo propio para acceder al puesto de trabajo.

¿Y qué beneficios puedes tener si eres empleado?

1. CONCILIACIÓN

- 24 días laborables de vacaciones + el día de tu cumpleaños + día extra en Navidad.

2. COMPENSACIÓN

- Un atractivo paquete retributivo, que incluye salario variable y seguro de vida.
- Plan de compra de acciones con el que podrás beneficiarte del crecimiento de la compañía.
- Programa de retribución flexible: decide cómo percibir parte de tu retribución bruta anual, intercambiándola por retribución en especie.
- Club del empleado y descuentos especiales: disfruta de descuentos exclusivos en una amplia variedad de productos y servicios.
- Bono ayuda de guardería.

3. DESARROLLO

Randstad te ofrece múltiples opciones que te permiten crecer como profesional, brindándote la oportunidad de dibujar tu progresión dentro de la organización. Nuestra diversidad de servicios y productos hace que podamos ofrecerte múltiples puestos con atributos diferentes que te permiten crecer como profesional dependiendo de tus intereses. Planes de carrera, de desarrollo profesional, de mentoring, así como te ofrecemos la oportunidad de participar en proyectos corporativos en diferentes negocios y áreas.
Al trabajar en una multinacional, también tienes múltiples oportunidades de desarrollo fuera de nuestras fronteras.

4. FORMACIÓN

- Plan de formación anual.
- Acceso a la plataforma online learningHub: donde encontrarás contenidos y píldoras formativas que podrás consumir cuándo y dónde quieras en base a tu propia motivación.
- Oportunidad de inscribirte en el programa de formación en inglés.
- Programa becas talento: financiamos posgrados en ámbitos estratégicos de la compañía para apoyar y desarrollar el talento de la compañía.

5. BIENESTAR

- Programa de bienestar emocional: conjunto de servicios y herramientas pensados para cuidar y mejorar tu bienestar (desarrollo habilidades, asistencia psicológica y sesiones de mindfulness).
- Programa vida+sana: serie de acciones, iniciativas y contenidos que te ayuden a mejorar tu bienestar.
- Seguro médico privado con plus dental (si tienes una antigüedad mayor a un año) y descuentos para tu familia.
- Programa de orientación y transición de carreras: dirigido a los familiares que se encuentren en situación de desempleo.
- Plan Tú Sumas: apoyo y acompañamiento personalizados en situaciones de discapacidad, además de recursos específicos para la mejora de la salud, habilidades.