Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Customer Service Agent - Automotive Sector

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Are you looking for employment and want to expand your experience in the field of customer service?
This could be your opportunity!

Telephone customer service (inbound and outbound).
Appointment management for inspections, maintenance, and deliveries.
Information on products, services, and promotions.
Resolution of basic incidents and referral of complex cases.
Recording and tracking of interactions in CRM.
Claims management.

- Education: Compulsory Secondary Education (ESO)
- Knowledge: IT/Computer skills
- No previous experience required
- Communication and negotiation skills.
- Eager to learn and take on new challenges.

Salary according to the national Call Center agreement
Split shift: 12 PM to 8 PM Monday-Friday.
Temporary contract with the possibility of becoming a permanent employee based on performance.
Training provided by the company.
Work in a pleasant and dynamic work environment, with a very professional and committed team, and the opportunity for professional growth and development.

View original advert (Spanish)

¿Estas buscando empleo y quieres ampliar tu experiencia en el campo de la atencional cliente?
Esta puede ser ¡tu oportunidad!

Atención telefónica a clientes (entrante y saliente).
Gestión de citas para revisiones, mantenimientos y entregas.
Información sobre productos, servicios y promociones.
Resolución de incidencias básicas y derivación de casos complejos.
Registro y seguimiento de interacciones en CRM.
Gestión de reclamaciones.