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Customer Service Agent (Morning Shift)

Randstad España·Madrid, Spain

What they offer

  • €10 an hour

    Gross, as stated in the ad.

  • Fixed-term contract

    Part-time hours.

What they ask for

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Speak native-level Spanish

    Listed as a requirement in the ad.

  • Work on-site in Madrid

    No relocation package mentioned.

Pulled from the advert automatically — the full ad is what counts.

Added 25 days ago
Read the full advert

About the role

Do you want to work as a telephone customer service agent? Do you like helping people or resolving their questions and problems? Are you available to start in September? This job offer is for you!

What you'll do

- Telephone customer service. Opening tickets or requests in the ITSM tool.

- First-level resolution of certain user requests (password resets, appointment scheduling).

What we're looking for

- Experience in telephone service channels is desirable, and if possible, in a help desk within public administration, specifically in regional or state-level justice contexts.

  • Minimum qualification: Intermediate Vocational Training (Grado Medio) or equivalent.
  • Tech-savvy.
  • Customer orientation
  • Availability to work fully online, starting at the end of August, with incorporation in September.

- Vocational training (CFGM) or more than 3 years of experience in IT support and user assistance.

- Minimum of 1 year of experience in telephone call centers or at least 1 year in user support services in the IT field.

What you'll get

  • Temporary contract: start date in September, duration of 3 months, with the possibility of extension and subsequent permanent employment.
  • In-person training: start date 24/08, working the week of 31/08. Training is selective.
  • Schedule: Monday to Friday, from 08:30 to 14:30 (30 hours per week). On-site.
  • Salary: €9.50 gross per hour
  • Location: Suances metro area

You'll most likely need Spanish to apply.This job was automatically translated to English, .

About the company

Randstad España

Randstad España

Staffing

View company profile
International company

Randstad España is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.

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