VIP Lounge Manager (Suite Manager)
Staff Global Group·Madrid, Spain
What they offer
€31,413 a year
Gross, as stated in the ad.
Fixed-term contract
Full-time hours.
What they ask for
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Speak fluent Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
Work on-site in Madrid
No relocation package mentioned.
Have 3+ years of experience
Mid-level role.
Pulled from the advert automatically — the full ad is what counts.
This job was published 3 months ago
What you'll do
• Manage the assigned suites or VIP area comprehensively during the event days.
• Coordinate the team of supervisors, waiters/waitresses and bartenders in your area.
• Ensure VIP service standards are met at all times.
• Act as the direct point of contact with the end client in the assigned area.
• Hold daily briefings with the team before each working day.
• Resolve issues on the spot and manage guest complaints.
• Report operational issues to the Staff Global Group coordination team.
What you'll get
• Pay: €17.95/hour gross.
• Participation in a large-scale, high-visibility international event.
• A professional, dynamic, and demanding environment in which to learn and grow.
• Possibility of continuity in future Staff Global Group projects and events.
How you'll work
• Permanent seasonal contract linked to the event.
• From September 10 to 13, 2026 (full availability required for all 4 days).
Job description
Are you passionate about high-end hospitality and team management at premium events, and would you like to develop your career along that path? This offer is for you!
At Staff Global Group, we are looking for a VIP Lounge Manager / Suite Manager to join the VIP hospitality team that will provide service at a major international motorsport event to be held in Madrid (IFEMA).
Where?
IFEMA Madrid (IFEMA Trade Fair Center – Avenida del Partenón, 5, 28042 Madrid).
What are we looking for?
• Minimum 3 years of experience managing teams in high-end catering, VIP catering or premium hospitality.
• Fluent English (essential).
• Genuine leadership and team management skills.
• Ability to work under pressure in high-demand environments.
• Excellent personal presentation and knowledge of VIP protocol.
• Communication and conflict resolution skills.
Uniform
Black suit, white shirt, and black shoes (uniform pending final confirmation with the agency).
Why work with Staff Global Group?
You will not only be part of this campaign, but you will also have the opportunity to participate in future projects with us. We value the talent and dedication of our team, and we always look for the best people for upcoming campaigns and events.
Work with us and open the door to new career opportunities!
What you'll do
• Gestionar de forma integral las suites o la zona VIP asignada durante los días de evento.
• Coordinar al equipo de supervisores, camareros/as y bartenders de su área.
• Garantizar el cumplimiento de los estándares de servicio VIP en todo momento.
• Actuar como interlocutor/a directo/a con el cliente final en la zona asignada.
• Realizar briefings diarios con el equipo antes de cada jornada.
• Resolver incidencias en el momento y gestionar quejas de invitados.
• Reportar incidencias operativas al equipo de coordinación de Staff Global Group.
What you'll get
• Retribución: 17,95 €/hora bruto.
• Participación en un evento internacional de gran formato y alta visibilidad.
• Un entorno profesional, dinámico y exigente en el que aprender y crecer.
• Posibilidad de continuidad en futuros proyectos y eventos de Staff Global Group.
EUR 31,413 per year
How you'll work
• Contrato fijo discontinuo asociado al evento.
• Del 10 al 13 de septiembre de 2026 (disponibilidad completa para los 4 días).
full-time
Job description
¿Te apasiona la hostelería de alto nivel y la gestión de equipos en eventos premium y te gustaría desarrollar tu trayectoria profesional por ese camino? ¡Esta oferta es para ti!
En Staff Global Group, estamos buscando un/a Responsable de Sala VIP / Suite Manager para formar parte del equipo de hospitality VIP que dará servicio en un gran evento automovilístico internacional que se celebrará en Madrid (IFEMA).
¿Dónde?
IFEMA Madrid (Recinto Ferial de IFEMA – Avenida del Partenón, 5, 28042 Madrid).
¿Qué buscamos?
• Mínimo 3 años de experiencia gestionando equipos en restauración de alto nivel, catering VIP u hospitalidad premium.
• Inglés fluido (imprescindible).
• Capacidad real de liderazgo y gestión de equipos.
• Trabajo bajo presión en entornos de alta demanda.
• Excelente imagen personal y conocimiento de protocolo VIP.
• Habilidades de comunicación y resolución de conflictos.
Uniformidad
Traje negro, camisa blanca y zapato negro (uniformidad pendiente de confirmación definitiva con la agencia).
¿Por qué trabajar con Staff Global Group?
No solo formarás parte de esta campaña, sino que tendrás la oportunidad de participar en futuros proyectos con nosotros. Valoramos el talento y la dedicación de nuestro equipo, y siempre buscamos contar con las mejores personas para próximas campañas y eventos.
¡Trabaja con nosotros y abre la puerta a nuevas oportunidades laborales!
This job was automatically translated to English, .
About the company
Staff Global Group
Staffing
Staff Global Group is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.