L1 Monitoring Technician

A stable, long-term project, with access to cutting-edge technology, a highly specialized team, and real-world, high-impact cases that accelerate your professional growth in a way that is possible in few places.

Benefits above the law

🎁 30-day Christmas bonus.

🏖️ Vacation premium well above what the law requires.

📅 12 vacation days from the first year, with an increase of 2 days per year.

🛒 Grocery vouchers according to law.

💰 Savings fund according to law.

🏦 Savings fund.

🩺 Major medical and dental insurance for you and your family (spouse and children).

🛡️ Life insurance

🏡 Hybrid Teleworking scheme

❤️ Digital health and preventive medicine platform with 24/7 medical care (in-person or virtual) for you and your family, laboratory studies, and prevention programs.

#WeAreDiverse #WePromoteEquality
We are convinced that diverse and inclusive teams are more innovative, transformative, and achieve better results.
Therefore, we promote and guarantee the inclusion of all people regardless of gender, age, sexual orientation and identity, culture, disability, or any other condition

We want to meet you! 😊

Telefónica Tech is the leading digital transformation company of the Telefónica Group. We offer a wide range of integrated technological services and solutions in Cybersecurity, Cloud, IoT, Big Data, Artificial Intelligence, and Blockchain, with which we support our clients in their digital transformation.

We are a group of over 6,200 brave people who work every day from different points around the world to achieve excellence, through leadership based on transparency and team spirit. If you identify with our pillars, we can't wait to meet you!

www.telefonicatech.com

www.telefonicatech.com

• Review and analyze alerts generated by security systems, such as network intrusions, suspicious user behaviors, malware, among others, to determine their relevance and severity.
• Respond to low-complexity security incidents, following established procedures, and escalate those incidents that require additional intervention.
• Conduct initial investigations into security events, identifying the root cause and scope of an incident, as well as collecting forensic evidence for later analysis.
• Record activity related to service development through the ticketing tool.

Incident response: Depending on the nature of each situation, these actions can be carried out both in a planned manner and immediately and urgently, ensuring security in all cases.

Some examples of actions to be carried out may include

● Communications: request to block malicious IP addresses in WAF.

● Endpoint: request for antivirus scan and containment of devices with EDR agent

● Mail: request to include addresses in the whitelist/blacklist, redirect emails to quarantine, and delete emails.

● Access: request to block users, reset credentials, and session token on devices.

AND FOR THIS, WE BELIEVE IT WOULD BE IDEAL IF YOU HAD...

• Knowledge of cybersecurity concepts and practices.
• Handling of ticketing tools
• Operation of SIEMs